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- Tasks: Welcome guests, conduct patrols, and respond to emergencies in a vibrant village setting.
- Company: Join the friendly team at Center Parcs, where every day is unique.
- Benefits: Enjoy competitive pay, leisure perks, discounts, and career development opportunities.
- Why this job: Be the first friendly face guests see and ensure their safety and enjoyment.
- Qualifications: Good communication skills, calm under pressure, and a willingness to learn.
- Other info: Flexible shifts with excellent career growth and a supportive work environment.
From initial greeting through to departure, our professionally trained security team are here to help. They control access to the village, assist with emergencies and ensure our guests have an enjoyable stay. We hope our guests never need them, but knowing we have a Security team on call all year-round provides peace of mind and reassurance.
We are looking for a cheerful and efficient Security Officer to work within a small team, responsible for the Security of our village. This role is paramount to our guest journey as you will represent their first impressions of Center Parcs.
Duties will include:
- Welcoming guests, visitors, and colleagues to the village daily
- Carrying out vehicle, cycle, and foot patrols, conducting vehicle checks
- Escorting colleagues moving high volume items across the village
- Responding to emergencies, including liaising with the emergency services and writing incident reports
The ideal candidate will have the ability to remain calm under pressure, with the ability to communicate competently both verbally and in writing. A First Aid qualification is essential and full training will be given if necessary.
Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Whinfell Forest (CA10 2DW), as it is not easily accessible by public transport.
HOURS OF WORK
You will be contracted to work 168 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. Shifts are based on a 4-on, 4-off rotation that includes both days and nights. Day shifts fall from 6am to 6pm, and night shifts fall from 6pm to 6am. As our village is open 365 days of the year, your working hours will include weekends, public/bank holidays and during Christmas and/or New Year on a rota basis.
ABOUT YOU
Essential requirements:
- Good communication skills, both orally and written
- Ability to perform under pressure
- A good knowledge of IT systems
- Friendly, genuine, and warm towards colleagues and guests
- Full Driving Licence, held for a minimum of 6 months
- SIA door supervisor badge and First Aid at work certificate or willing to undertake training
Desirable requirements:
- Previous Security experience
ABOUT THE BENEFITS
Center Parcs is a fantastic place to work, and the benefits are as impressive as they are unique. Here are just a few:
- Colleague Bonus Scheme
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme - offering a choice of Center Parcs and High Street vouchers
- Free use of our leisure facilities
- Discounted Center Parcs breaks
- 20% discount in our restaurant and retail outlets
- Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
- An Employee Assistance Program - providing support on financial, health and legal matters
- Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
If this sounds like your ideal job, then we would love to see your application.
Closing date: 20th November 2025
Interviews to be held: 24th November 2025
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
At Center Parcs, everyone's welcome. We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Security Officer in Penrith employer: Center Parcs
Contact Detail:
Center Parcs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer in Penrith
✨Tip Number 1
First impressions matter! When you arrive for your interview, be sure to greet everyone with a smile and a friendly attitude. This sets the tone and shows that you're ready to represent the welcoming spirit of Center Parcs.
✨Tip Number 2
Prepare for situational questions! Think about how you would handle emergencies or guest interactions. We want to see how you stay calm under pressure, so practice your responses to common scenarios you might face as a Security Officer.
✨Tip Number 3
Show off your communication skills! During the interview, make sure to articulate your thoughts clearly and confidently. Remember, being able to communicate effectively is key in this role, so let your personality shine through!
✨Tip Number 4
Don’t forget to ask questions! Show your interest in the role by asking about team dynamics or training opportunities. This not only helps you understand the job better but also demonstrates your enthusiasm for joining our team at Center Parcs.
We think you need these skills to ace Security Officer in Penrith
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us your cheerful and warm side, just like you would when welcoming guests.
Highlight Your Skills: Make sure to mention your communication skills and any relevant experience. If you've got a First Aid qualification or previous security experience, shout about it! We love candidates who can stay calm under pressure.
Follow the Instructions: Read the job description carefully and tailor your application to match what we’re looking for. Pay attention to the essential requirements and make sure you address them in your application.
Apply Early: Don’t wait until the last minute! The sooner you submit your application, the better. We might close the vacancy early if we get enough applications, so get yours in through our website as soon as you can!
How to prepare for a job interview at Center Parcs
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Security Officer. Familiarise yourself with tasks like welcoming guests, conducting patrols, and responding to emergencies. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Security Officer, you'll need to communicate effectively with guests and colleagues. Practice articulating your thoughts clearly and confidently. You might even want to prepare examples of how you've successfully handled communication in past roles, especially under pressure.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, such as dealing with an emergency or managing a difficult guest. Think through potential scenarios and how you would respond. This will not only show your problem-solving skills but also your ability to remain calm under pressure.
✨Dress the Part
First impressions matter, especially in a role where you'll be the face of the security team. Dress smartly and professionally for your interview. This shows respect for the position and indicates that you take the opportunity seriously.
