At a Glance
- Tasks: Keep our forest accommodation clean and welcoming for guests.
- Company: Join the friendly team at Centre Parcs, dedicated to service excellence.
- Benefits: Enjoy free leisure access, discounts, bonuses, and career development.
- Other info: Part-time shifts with flexible hours and a supportive team culture.
- Why this job: Make a real difference in guests' experiences while working in a beautiful environment.
- Qualifications: Attention to detail, good communication, and a friendly attitude are key.
The predicted salary is between 30000 - 40000 £ per year.
Help keep the forest feeling fresh. Join our team and help maintain clean, welcoming accommodation for our guests. You'll play a key part in delivering swift and effective service recovery to help ensure guests enjoy a memorable stay.
What you'll be doing:
- Clean guest accommodation, including bedrooms, bathrooms, kitchens and outdoor areas
- Strip and make beds to required standards
- Liaise with guests to resolve issues promptly and ensure a positive experience
- Support smooth changeovers
What's in it for you:
- Free day passes and access to leisure facilities (including the spa)
- Discounts on breaks and in our shops and restaurants
- Bonus scheme and recognition rewards
- A supportive, friendly team
- Career development and in-role training
Your working hours:
- Part-time, shifts fall between 8:30am and 7:00pm
- You will be contracted to work a guaranteed minimum of 64 hours over a 4-week period. You may be asked to work additional hours in line with operational requirements
- This role includes alternate weekends and one mid-week shift per week
About you:
- Awareness of cleanliness standards and strong attention to detail
- Good communication and problem-solving skills
- Friendly, approachable and a team player
Our values:
Each colleague at Centre Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out: We care, we're brave, we're determined and we're naturally us.
Sound like your kind of job? Apply online today - interviews are ongoing.
Working here:
Check your route before applying - Whinfell Forest (CA10 2DW), isn't easily reached by public transport.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Housekeeper / Cleaner - Service Excellence in Penrith employer: Center Parcs
At Centre Parcs, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment where every team member is valued. With competitive pay, free access to leisure facilities, and a strong focus on career development, our Housekeepers play a vital role in creating memorable experiences for our guests while enjoying the benefits of a diverse and inclusive culture. Join us at Whinfell Forest, where your contributions help build better worlds for everyone.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper / Cleaner - Service Excellence in Penrith
✨Tip Number 1
Get to know the company culture! Before your interview, check out Centre Parcs' values and think about how you can show you're a great fit. We want to see that you care, are brave, and are naturally yourself.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your attention to detail and problem-solving skills, as these are key for the Housekeeper role.
✨Tip Number 3
Be ready to chat about your experience! Think of specific examples where you've delivered excellent service or resolved issues quickly. We love hearing about real-life situations that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get your application noticed. Plus, it shows you’re serious about joining our friendly team at Whinfell Forest.
We think you need these skills to ace Housekeeper / Cleaner - Service Excellence in Penrith
Some tips for your application 🫡
Show Your Attention to Detail:When applying for the Housekeeper/Cleaner role, make sure to highlight your attention to detail. Mention any previous experience where you maintained high cleanliness standards, as this is key to ensuring our guests have a memorable stay.
Be Friendly and Approachable:Since you'll be liaising with guests, it's important to convey your friendly nature in your application. Share examples of how you've positively interacted with customers or resolved issues in the past to show that you're a team player.
Tailor Your Application:Take a moment to tailor your application to match our values. We care, we’re brave, we’re determined, and we’re naturally us. Reflect these qualities in your cover letter and CV to help us see how you fit into our team.
Apply Early!:Don’t wait until the closing date to submit your application. We encourage early submissions as the vacancy may close once we receive enough applications. Head over to our website and get your application in!
How to prepare for a job interview at Center Parcs
✨Know Your Cleanliness Standards
Before the interview, brush up on cleanliness standards and best practices in housekeeping. Be ready to discuss how you ensure high standards in your work, as this role is all about maintaining a fresh and welcoming environment for guests.
✨Show Off Your Problem-Solving Skills
Think of examples where you've successfully resolved issues in previous roles. This could be anything from handling a guest complaint to managing a last-minute changeover. Highlighting your problem-solving skills will show that you're equipped to handle challenges effectively.
✨Be Approachable and Friendly
Since this role involves liaising with guests, it's crucial to convey your friendly and approachable nature during the interview. Practice a warm smile and positive body language, as these traits are key to creating a memorable experience for guests.
✨Understand the Company Values
Familiarise yourself with the company's values: caring, bravery, determination, and being naturally yourself. Be prepared to discuss how you embody these values in your work and how they align with your personal approach to teamwork and service excellence.
