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- Tasks: Engage guests in thrilling high ropes and climbing activities while ensuring their safety.
- Company: Join the Action Challenge team at Center Parcs for an adrenaline-fuelled experience.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and career development opportunities.
- Other info: Flexible hours, great team culture, and a commitment to diversity and inclusion.
- Why this job: Be part of an exciting environment where you can inspire others to embrace adventure.
- Qualifications: Must be 18+, with good communication skills and a passion for outdoor activities.
The predicted salary is between 13 - 14 £ per hour.
If adrenaline-fuelled activities sound like your idea of heaven, the Action Challenge team could be perfect for you. Action Challenge offers a wide range of exciting and extreme activities for all ages and abilities. Guests can take to the sky and tackle High Ropes or explore the forest canopy in Aerial Adventure and Aerial Tree Trekking, before whizzing through the woodland on a zip wire. Indoor Climbing Adventure, The Drop and Mini Trek are perfect for little ones wanting their first taste of adventure, all guided by our expert team.
In this role, you will meet and greet our guests at Action Challenge, and you will coach and supervise them in a range of exciting activities in a manner that allows them to have great fun whilst feeling safe and secure. Your engagement with our guests will enrich their holiday experience, encouraging them to return and tell their friends. You will be responsible for instructing sessions such as high ropes, indoor and outdoor climbing, abseiling, tree trekking and Aerial Adventure. You will set up and maintain equipment ensuring all safety checks are carried out in accordance with company guidelines.
Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Whinfell Forest (CA10 2DW), as it is not easily accessible by public transport.
HOURS OF WORK
Please note this is a fixed-term contract until 2nd November 2026. You will be contracted to work 136 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. As our village is open 365 days of the year, your working hours will include public/bank holidays and during Christmas and/or New Year on a rota basis.
ABOUT YOU
- Essential requirements:
- Able to perform under pressure
- Good communication skills
- Comfortable with working at height for prolonged periods
- Sociably confident with an outgoing, cheerful approach
- Works well in a team
- Physically capable to meet the demands of the role
- Must be aged 18 years or over
- Previous experience of working within the leisure / customer service industry
- Experience of Outdoor Sports Activities
ABOUT THE BENEFITS
- Colleague Bonus Scheme
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme - offering a choice of Center Parcs and High Street vouchers
- Free use of our leisure facilities
- Discounted Center Parcs breaks
- 20% discount in our restaurant and retail outlets
- Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
- An Employee Assistance Program - providing support on financial, health and legal matters
- Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
At Center Parcs, everyone's welcome. We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
High Ropes Instructor (Trainee / Qualified) (fixed-term) in Penrith employer: Center Parcs
Contact Detail:
Center Parcs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land High Ropes Instructor (Trainee / Qualified) (fixed-term) in Penrith
✨Tip Number 1
Get to know the company! Before your interview, check out Action Challenge's website and social media. Familiarise yourself with their activities and values so you can show genuine enthusiasm and understanding during your chat.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to teamwork, communication, and working under pressure. Prepare some examples from your past experiences that highlight your skills and how you fit the role of a High Ropes Instructor.
✨Tip Number 3
Dress for success! Even though it’s an outdoor job, make sure you look presentable and professional for your interview. It shows you care about the opportunity and are ready to represent the Action Challenge team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace High Ropes Instructor (Trainee / Qualified) (fixed-term) in Penrith
Some tips for your application 🫡
Show Your Passion for Adventure: When writing your application, let your enthusiasm for adrenaline-fuelled activities shine through! We want to see how excited you are about working in a role that involves high ropes and outdoor adventures.
Highlight Your Communication Skills: Since you'll be engaging with guests, it's crucial to showcase your communication skills. Share examples of how you've successfully interacted with people in previous roles or experiences, as this will help us see your sociable side!
Be Honest About Your Experience: Whether you're a trainee or qualified instructor, be upfront about your experience in outdoor sports or customer service. We value honesty and want to understand what you bring to the table, so don’t hold back!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get you on the path to joining our Action Challenge team. We can’t wait to hear from you!
How to prepare for a job interview at Center Parcs
✨Know Your Stuff
Familiarise yourself with the activities you'll be instructing, like high ropes and climbing. Understand the safety protocols and equipment checks required. This shows your passion and preparedness, which will impress the interviewers.
✨Show Your Personality
Since this role involves engaging with guests, let your cheerful and outgoing nature shine through. Share personal anecdotes or experiences that highlight your sociable side. It’s all about making a connection!
✨Demonstrate Team Spirit
Talk about your experience working in teams, especially in high-pressure situations. Highlight how you support your colleagues and contribute to a positive environment. This is key for a role that relies on teamwork.
✨Plan Your Journey
Make sure you know how to get to Center Parcs Whinfell Forest reliably. If you're using public transport, check the routes ahead of time. Arriving on time shows commitment and responsibility, traits that are highly valued.