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- Tasks: Lead a dynamic housekeeping team to maintain high accommodation standards and enhance guest experiences.
- Company: Join the vibrant Center Parcs community focused on family enjoyment and quality service.
- Benefits: Competitive salary of £73,100 plus an 18% bonus scheme and excellent career development.
- Why this job: Make a real difference in guests' holidays while managing a large, motivated team.
- Qualifications: Experience in management and a passion for hospitality and team wellbeing.
- Other info: Enjoy a diverse role with opportunities for growth and collaboration across multiple locations.
The predicted salary is between 73100 - 73100 £ per year.
At Center Parcs, all our accommodation has been designed and built to the highest standards, so we need a team to uphold these standards and exceed guest expectations. Our Housekeeping team is responsible for maintaining more than 700 units of accommodation; from apartments and penthouses to lodges and treehouses, as well as looking after our public areas and office spaces, so no two days are the same. That’s why it’s the largest team on each village. Join our Housekeeping team today and ensure families can enjoy quality time together in the comfort of their accommodation.
You’ll be responsible for managing all aspects of the Housekeeping and Accommodation operation on the village, ensuring all activities reflect agreed corporate standards, while overseeing a payroll budget of approximately £4.5 million per annum, operational expenditure exceeding £2 million per annum and a team of around 600 colleagues. Working closely with the Village Director and the wider senior management team, you will contribute to achieving both village and corporate objectives, collaborating with key stakeholders from Forest House and across the other six villages to create, shape and deliver divisional strategies that identify best practice and business opportunities.
You will also support the development of a culture that promotes and encourages the wellbeing, motivation and morale of your team, ensuring effective performance management strategies are in place and that colleagues are actively contributing to these. This role will be required to participate in the out of hours Duty Management rota, which will involve making decisions outside of your functional area and escalating any serious operational issues. You will be required to work evenings, weekends and public holidays.
Housekeeping and Accommodation Services Manager in London employer: Center Parcs
Contact Detail:
Center Parcs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping and Accommodation Services Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Center Parcs on LinkedIn. Ask them about their experiences and any tips they might have for landing the Housekeeping and Accommodation Services Manager role.
✨Tip Number 2
Prepare for the interview by understanding the company culture and values. Familiarise yourself with how Center Parcs prioritises guest satisfaction and team wellbeing, so you can showcase how your management style aligns with their goals.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've motivated teams and managed budgets in previous roles. This will demonstrate that you can handle the responsibilities of overseeing a large team and significant operational expenditure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Center Parcs family.
We think you need these skills to ace Housekeeping and Accommodation Services Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Housekeeping and Accommodation Services Manager role. Highlight your management experience, especially in large teams, and any relevant achievements that show you can uphold high standards.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about maintaining high accommodation standards and how your leadership style can motivate a large team. Be genuine and let your personality come through.
Showcase Your Team Management Skills: Since you'll be managing around 600 colleagues, it's crucial to demonstrate your ability to lead and inspire a large team. Share examples of how you've successfully managed teams in the past and how you foster a positive work culture.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application goes straight to us, so we can review it promptly!
How to prepare for a job interview at Center Parcs
✨Know Your Stuff
Make sure you understand the ins and outs of housekeeping operations. Familiarise yourself with industry standards, best practices, and any specific challenges that come with managing a large team. This will show your potential employer that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Housekeeping and Accommodation Services Manager, you'll be leading a big team. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated them and handled any challenges. Be ready to discuss your approach to performance management and team wellbeing.
✨Understand the Financials
With a payroll budget of around £4.5 million and operational expenditure exceeding £2 million, it's crucial to demonstrate your financial acumen. Brush up on budgeting and cost management strategies, and be prepared to discuss how you would ensure efficiency while maintaining high standards.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, especially regarding decision-making during out-of-hours duty management. Think about how you would handle operational issues or conflicts within your team. Practising these scenarios can help you articulate your thought process clearly during the interview.