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- Tasks: Be the friendly face of our Subtropical Swimming Paradise, ensuring guest safety and enjoyment.
- Company: Join Center Parcs, a vibrant resort known for its fun-filled family experiences.
- Benefits: Enjoy flexible hours, discounts, bonuses, and access to leisure facilities.
- Why this job: Make a splash in a role that combines fun, teamwork, and guest care in a unique environment.
- Qualifications: No experience needed for trainees; just bring your enthusiasm and communication skills!
- Other info: Flexible contracts available; must commit to NPLQ training and weekend shifts.
Overview
Nestled in the heart of our forest you will find the centrepiece of Center Parcs, the Subtropical Swimming Paradise. The heated pool is open from 9am to 8pm daily and features a toddler pool, wave pool, whirlpool, flumes and wild water rapids. Activities include snorkelling, scuba diving and aqua jets.
Role
LIFEGUARD – TRAINEE / QUALIFIED | £13.29 per hour. A Lifeguard is the main point of contact for our guests in the Subtropical Swimming Paradise. You will provide a welcoming, friendly service while ensuring compliance with health and safety requirements in the pool environment. You will be a friendly, vigilant team member who strives to meet guests’ requirements and maintain cleanliness standards within the Subtropical Swimming Paradise, ensuring all company and legal requirements are met at all times.
Responsibilities
- Be the main point of contact for guests in the Subtropical Swimming Paradise, delivering welcoming and professional guest care.
- Maintain cleanliness standards and ensure compliance with company and legal requirements in the pool environment.
- Provide personal attention and care to guests, supporting their needs throughout their visit.
- Attend an NPLQ course if applying as a trainee, with successful interview required for employment offer.
- Complete a swim test if invited to interview, including diving into deep water, propulsive swimming, and exiting the pool without a ladder or steps.
- Undergo a Disclosure and Barring Service (DBS) check, with the outcome satisfactory to commence employment.
Qualifications
- Strong swimming ability.
- Excellent communication skills; friendly and approachable as part of guest support.
- RLSS Pool Lifeguard / NARS qualification (for qualified lifeguards).
- First Aid Certificate (Desirable).
- Experience in pool plant operation (Desirable).
- Ability to perform under pressure and remain calm.
- Use of a defibrillator (Desirable).
Benefits
- Colleague Bonus Scheme
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme – vouchers
- Free use of leisure facilities
- Discounted Center Parcs breaks
- 20% discount in restaurant and retail outlets
- Access to Perks at Work Portal – discounts on retail and leisure
- Employee Assistance Program for financial, health and legal matters
- Career development opportunities with externally recognised qualifications
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Lifeguard - Trainee and Qualified employer: Center Parcs
Contact Detail:
Center Parcs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard - Trainee and Qualified
✨Tip Number 1
Familiarise yourself with the specific requirements of the NPLQ course. Understanding what will be covered can help you prepare effectively and demonstrate your commitment during the interview.
✨Tip Number 2
Practice your swimming skills and ensure you can perform the required swim test confidently. Being well-prepared will not only boost your confidence but also show your dedication to the role.
✨Tip Number 3
Engage in conversations with current lifeguards or staff at Center Parcs if possible. They can provide valuable insights into the work environment and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Showcase your communication skills by practicing how you would interact with guests. Think about scenarios where you might need to assist or reassure them, as this is a key part of the role.
We think you need these skills to ace Lifeguard - Trainee and Qualified
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Lifeguard at Center Parcs. Highlight your relevant skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect your suitability for the Lifeguard position. Emphasise any previous experience in customer service, teamwork, or relevant qualifications like First Aid or Lifeguard certifications.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your ability to provide excellent guest care. Mention specific examples of how you have demonstrated communication skills and professionalism in past roles.
Highlight Availability: In your application, clearly state your desired contracted hours from the options provided. This shows your flexibility and willingness to meet the company's scheduling needs.
How to prepare for a job interview at Center Parcs
✨Show Your Enthusiasm for Guest Care
As a Lifeguard, you'll be the face of Center Parcs. Make sure to express your passion for providing excellent guest care during the interview. Share examples of how you've gone above and beyond to help others in previous roles.
✨Demonstrate Your Communication Skills
Excellent communication is key in this role. Be prepared to discuss how you can effectively communicate with guests from all walks of life. Consider sharing a story where your communication skills made a positive impact.
✨Prepare for the Swim Test
Since candidates must complete a swim test as part of the interview process, ensure you're comfortable in the water. Practise your swimming skills beforehand and be ready to showcase your abilities confidently.
✨Understand Health and Safety Protocols
Familiarise yourself with basic health and safety protocols relevant to lifeguarding. During the interview, you might be asked about how you would handle emergency situations, so having a solid understanding will demonstrate your preparedness for the role.
