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- Tasks: Lead a dynamic housekeeping team to maintain high cleanliness standards across various accommodations.
- Company: Center Parcs, a vibrant and inclusive workplace focused on guest satisfaction.
- Benefits: Competitive pay, bonus schemes, discounts, and career development opportunities.
- Why this job: Make a real difference in guests' experiences while developing your leadership skills.
- Qualifications: Previous supervisory experience and strong interpersonal skills are essential.
- Other info: Flexible hours with excellent career progression and a supportive work environment.
The predicted salary is between 30000 - 40000 £ per year.
At Center Parcs, all our accommodation has been designed and built to the highest standards, so we need a team to uphold these standards and exceed guest expectations. Our Housekeeping team is responsible for maintaining more than 700 units of accommodation; from apartments and penthouses to Lodges and Treehouses, and for looking after our public areas and office spaces, so no two days are the same. Join our Housekeeping team today and ensure families can enjoy quality time together in the comfort of their accommodation.
We are looking for an experienced Supervisor to join our housekeeping team. In this role, you will assist with the smooth and efficient running of the Housekeeping cleaning operation, by providing sufficient training and development to your team. You will ensure the highest standards of cleanliness and hygiene are achieved in our public areas and office space and monitor cleaning standards. Other responsibilities will include:
- Contributing to the achievement of all departmental targets
- Assisting with the organisation and allocation of duties
- Ensuring the wellbeing and motivation of your team
Good verbal and written communication skills will be required, along with an organised and methodical approach to work. The ideal candidate will be flexible and adaptable, have a motivational approach with their team and have previous managerial/supervisory experience.
HOURS OF WORK
You will be contracted to work 120 or 150 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. These shifts will fall between 4:45am and 10pm and will include working 2 out of 4 weekends. As our village is open 365 days of the year, your working hours will include public/bank holidays and during Christmas and/or New Year on a rota basis.
EXPERIENCE, SKILLS & QUALIFICATIONS
Essential requirements:
- Sociably confident with excellent interpersonal skills
- Basic technology literacy
- Have a motivational approach towards colleagues and work
- Empathetic and supportive approach to leading a team
Desirable requirements:
- Experience of leading a team in a service-driven environment
- Previous experience in the cleaning and/or hospitality industry
- Customer service experience
- Coaches individuals to be accountable for their own performance
- Full clean driving licence held for a minimum of 6 months
ABOUT THE BENEFITS
Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:
- Colleague Bonus Scheme
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme - offering a choice of Center Parcs and High Street vouchers
- Free use of our leisure facilities
- Discounted Center Parcs breaks
- 20% discount in our restaurant and retail outlets
- Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
- An Employee Assistance Program - providing support on financial, health and legal matters
- Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
If this sounds like your ideal job, then we would love to see your application. Interviews to be held: Ongoing. Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
At Center Parcs, everyone’s welcome. We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Housekeeping Team Leader - Central Buildings employer: Center Parcs
Contact Detail:
Center Parcs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Leader - Central Buildings
✨Tip Number 1
Get to know the company culture! Before your interview, check out Center Parcs' social media and website. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Housekeeping Team Leader, you'll need to motivate and lead your team effectively. Try role-playing common interview questions with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Show off your leadership experience! Be ready to share specific examples of how you've successfully led a team in the past. Highlight any challenges you faced and how you overcame them, as this will demonstrate your problem-solving skills and adaptability.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows good manners but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housekeeping Team Leader - Central Buildings
Some tips for your application 🫡
Show Your Passion for Cleanliness: When writing your application, let us know why you love maintaining high standards of cleanliness. Share any personal experiences or stories that highlight your commitment to creating a welcoming environment for guests.
Highlight Your Leadership Skills: As a Housekeeping Team Leader, you'll be guiding a team. Make sure to showcase your previous supervisory experience and how you've motivated others in the past. We want to see how you can inspire your team to achieve excellence!
Be Organised and Methodical: In your written application, demonstrate your organised approach. Use clear headings and bullet points to make your skills and experiences easy to read. This reflects the methodical nature we value in our housekeeping operations.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Don’t miss out on joining our fantastic team!
How to prepare for a job interview at Center Parcs
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Housekeeping Team Leader. Familiarise yourself with the standards expected at Center Parcs and think about how your previous experience aligns with these requirements.
✨Showcase Your Leadership Skills
Be ready to discuss your previous supervisory experience. Prepare examples of how you've motivated a team, handled challenges, and ensured high standards of cleanliness in past roles. This will demonstrate your capability to lead effectively.
✨Communicate Clearly and Confidently
Since good verbal and written communication skills are essential, practice articulating your thoughts clearly. You might be asked situational questions, so think about how you would respond to various scenarios involving team dynamics and guest satisfaction.
✨Emphasise Flexibility and Adaptability
Given the varied hours and responsibilities, highlight your ability to adapt to changing situations. Share examples from your past where you've successfully managed unexpected challenges or changes in your work environment.