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- Tasks: Lead a dynamic housekeeping team, ensuring top-notch cleanliness and guest satisfaction.
- Company: Center Parcs offers a unique holiday experience with high-quality accommodation and leisure facilities.
- Benefits: Enjoy perks like a bonus scheme, discounts, and access to leisure facilities.
- Why this job: Join a supportive culture that values diversity and offers career growth opportunities.
- Qualifications: Strong communication skills and previous supervisory experience are essential; hospitality experience is a plus.
- Other info: Flexible hours with a fixed-term contract until March 2026; reliable transport is necessary.
At Center Parcs all our accommodation has been designed and built to the highest standards, so we need a team to uphold these standards and exceed guest expectation. Our Housekeeping team is responsible for maintaining more than 700 units of accommodation; from apartments and penthouses to Lodges and Treehouses, and for looking after our public areas and office spaces, so no two days are the same. That\’s why it\’s the largest team on each Village.
Join our Housekeeping team today and ensure families can enjoy quality time together in the comfort of their accommodation.
HOUSEKEEPING TEAM LEADER – ACCOMMODATION (Fixed-Term) | £14.01 per hour
In this role you will supervise the smooth and efficient running of the cleaning operation for accommodation units and a team of Housekeeping Assistants. You will provide training and development to all colleagues within the department to ensure the highest standards of cleanliness and hygiene are achieved on a daily basis.
As a Team Leader, you will assist with the organisation and allocation of duties, motivate and develop your team, monitor cleaning standards and ensure maximum security is maintained within the housekeeping department in relation to keys, stores, guests and company property at all times.
Good verbal and written communication skills are required, along with an organised and methodical approach to work. The ideal candidate will be flexible and adaptable, have a motivational approach with their team and have previous supervisory experience.
Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Elveden Forest (IP24 3TR), as it is not easily accessible by public transport. If you plan to use public transport, please follow this link for a realistic overview of your commute: Plan Your Journey
HOURS OF WORK
Please note that this is a fixed-term position until 31st March 2026.
You will be contracted to work 64 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. These hours will fall between 9am and 5:30pm on every Friday and Monday (transport not provided).
As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.
EXPERIENCE, SKILLS & QUALIFICATIONS
Essential requirements:
- Sociably confident with excellent interpersonal skills and the ability to support, develop and lead a team
- Good knowledge and exposure of using technology and hand-held devices, with a willingness to be trained on relevant apps and software
- Have a motivational approach to colleagues and work
- Empathetic and supportive approach to leading a team
Desirable requirements:
- Experience of leading a team in a demanding service driven environment
- Previous experience in the cleaning and / or hospitality industry
- Customer service experience
- Ability to coach and encourage individuals to be accountable for their own performance
ABOUT THE BENEFITS
Center Parcs is a fantastic place to work, and the benefits are as impressive as they are unique. Here are just a few:
- Colleague Bonus Scheme
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
- Free use of our leisure facilities
- Discounted Center Parcs breaks
- 20% discount in our restaurant and retail outlets
- Access to Perks at Work Portal – offering a wide range of retail and leisure discounts
- An Employee Assistance Program – providing support on financial, health and legal matters
- Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
If this sounds like your ideal job, then we\’d love to see your application.
Interviews to be held: Ongoing
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
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At Center Parcs, everyone\’s welcome.
We recognise that we\’re all at our best when we\’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Housekeeping Team Leader - Accommodation (Fixed-Term) employer: Center Parcs
Contact Detail:
Center Parcs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Leader - Accommodation (Fixed-Term)
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Housekeeping Team Leader. Understanding the nuances of supervising a cleaning operation and training staff will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and developed teams in previous roles. This will highlight your ability to lead effectively in a demanding service-driven environment.
✨Tip Number 3
Research Center Parcs' values and culture, especially their commitment to diversity and inclusion. Being able to align your personal values with theirs can make a strong impression during your interview.
✨Tip Number 4
Plan your commute to ensure you can reliably reach Center Parcs Elveden Forest. Being able to discuss your commuting plan shows your commitment and reliability, which are key traits for this role.
We think you need these skills to ace Housekeeping Team Leader - Accommodation (Fixed-Term)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or supervisory roles. Emphasise any previous leadership positions and your ability to motivate a team, as these are key aspects of the Housekeeping Team Leader role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how you've successfully led teams in the past and how you can contribute to maintaining high standards at Center Parcs.
Highlight Communication Skills: Since good verbal and written communication skills are essential for this role, provide examples in your application that demonstrate your ability to communicate effectively with team members and guests.
Show Flexibility and Adaptability: The job requires a flexible approach to work hours. In your application, mention your willingness to work varied hours, including weekends and holidays, to show that you understand the demands of the role.
How to prepare for a job interview at Center Parcs
✨Show Your Leadership Skills
As a Housekeeping Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your approach to training and development.
✨Emphasise Communication Abilities
Good verbal and written communication skills are essential for this role. During the interview, showcase your ability to communicate effectively with both your team and guests, perhaps by sharing a situation where your communication made a positive impact.
✨Demonstrate Flexibility and Adaptability
The job requires a flexible approach to work. Be ready to discuss how you've adapted to changing circumstances in previous roles, especially in a fast-paced environment like hospitality or cleaning services.
✨Highlight Customer Service Experience
Customer service is key in this role. Share your experiences in providing excellent service, and how you ensure that guests have a pleasant stay. This will show that you understand the importance of guest satisfaction in the hospitality industry.