Cleaner - Pool, Spa and Public Areas
Cleaner - Pool, Spa and Public Areas

Cleaner - Pool, Spa and Public Areas

Thetford Full-Time No home office possible
Go Premium
Center Parcs

At a Glance

  • Tasks: Keep our pool, spa, and public areas sparkling clean for guests to enjoy.
  • Company: Join the vibrant team at Center Parcs, where fun meets professionalism.
  • Benefits: Enjoy competitive pay, discounts, and perks while working in a lively environment.
  • Why this job: Be part of creating memorable experiences for families in a unique setting.
  • Qualifications: Attention to detail and good communication skills are essential.
  • Other info: Flexible hours with opportunities for career growth and development.

At Center Parcs all our accommodation has been designed and built to the highest standards, so we need a team to uphold these standards and exceed guest expectation. Our Housekeeping team is responsible for maintaining more than 700 units of accommodation; from apartments and penthouses to Lodges and Treehouses, and looking after our public areas and office spaces, so no two days are the same. That\’s why it\’s the largest team on each village.

Join our Housekeeping team today and ensure families can enjoy quality time together in the comfort of their accommodation.

CLEANER – POOL, SPA AND PUBLIC AREAS | £12.37 per hour

This is an exciting opportunity to join the Housekeeping team working in the busy, fast paced environment of our Subtropical Swimming Paradise, Aqua Sana Forest Spa and public / colleague areas, including leisure facilities, restaurants, toilets, shops and office spaces.

You will be responsible for maintaining a high standard of cleanliness in the changing rooms, patrolling and cleaning the village guest areas and welcoming guests into the Subtropical Swimming Paradise.

The ideal candidate will ensure that a high standard of cleanliness is achieved and maintained across all areas, have a good eye for detail and a passion for delivering excellent customer service.

Please note that this role will involve you working in hot / humid conditions as our Subtropical Swimming Paradise is heated to 29.5C all year round.

Due to the sensitive nature of this role the successful applicant will be required to undergo a Disclosure and Barring Service (formerly CRB) Check. This disclosure, together with other selection information, will need to be satisfactory to the Company for employment to commence.

Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Elveden Forest (IP24 3TR), as it is not easily accessible by public transport. If you plan to use public transport, please follow this link for a realistic overview of your commute: Plan Your Journey

HOURS OF WORK

You will be contracted to work 80 hours per 4-week period on a flexible basis. This means that your hours and days of work could vary each week, but you will always receive at least your contracted hours each period. These shifts will fall between 6:30am and 11:30pm and will include working 2 out of 4 weekends.

As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.

EXPERIENCE, SKILLS & QUALIFICATIONS

Essential requirements:

  • An awareness of general standards of cleanliness and a keen eye for detail
  • Good communication skills
  • Basic technology literacy (for example, use of tablets, apps, smart phone functions)

Desirable requirements:

  • Works well with others in a team
  • Previous experience in the cleaning industry
  • Customer service experience within the hospitality industry

ABOUT THE BENEFITS

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

  • Colleague Bonus Scheme
  • Pension Scheme with Life Assurance
  • Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
  • Free use of our leisure facilities
  • Discounted Center Parcs breaks
  • 20% discount in our restaurant and retail outlets
  • Access to Perks at Work Portal – offering a wide range of retail and leisure discounts
  • An Employee Assistance Program – providing support on financial, health and legal matters
  • Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then we\’d love to see your application.

Closing date: 30th September 2025

Interviews to be held: Ongoing

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

Follow us – Facebook | LinkedIn

At Center Parcs, everyone\’s welcome.

We recognise that we\’re all at our best when we\’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

Cleaner - Pool, Spa and Public Areas employer: Center Parcs

Center Parcs is an exceptional employer, offering a vibrant work culture where teamwork and attention to detail are celebrated. With competitive pay, flexible hours, and unique benefits such as discounted leisure breaks and career development opportunities, employees can thrive in a supportive environment that values diversity and inclusion. Join us at Elveden Forest and be part of a dedicated team that ensures families enjoy memorable experiences in our stunning facilities.
Center Parcs

Contact Detail:

Center Parcs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cleaner - Pool, Spa and Public Areas

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Center Parcs. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice makes perfect! Think about common interview questions related to cleaning and customer service. Prepare your responses, focusing on your attention to detail and teamwork skills. We want to hear how you can contribute to maintaining those high standards!

✨Tip Number 3

Dress the part! Even though this is a cleaning role, showing up looking neat and professional can make a great first impression. It shows that you take the opportunity seriously and respect the interview process.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Housekeeping team!

We think you need these skills to ace Cleaner - Pool, Spa and Public Areas

Attention to Detail
Good Communication Skills
Basic Technology Literacy
Teamwork
Customer Service Experience
Cleaning Standards Awareness
Adaptability
Time Management

Some tips for your application 🫡

Show Your Attention to Detail: In your application, highlight your keen eye for detail. Mention any previous cleaning experience or situations where you maintained high cleanliness standards. We want to see that you understand the importance of a clean environment!

Emphasise Teamwork Skills: Since you'll be part of a large Housekeeping team, it's essential to showcase your ability to work well with others. Share examples of how you've collaborated in past roles, as we value teamwork highly at Center Parcs.

Be Clear About Your Availability: Make sure to mention your flexibility regarding working hours. Since shifts can vary, let us know when you're available to work, especially on weekends and holidays. This helps us understand how you fit into our busy schedule!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people quickly. Plus, you’ll find all the details you need about the role there!

How to prepare for a job interview at Center Parcs

✨Know the Role Inside Out

Before your interview, make sure you understand the specifics of the Cleaner position. Familiarise yourself with the responsibilities, such as maintaining cleanliness in various areas like the Subtropical Swimming Paradise and public spaces. This will help you demonstrate your enthusiasm and suitability for the role.

✨Show Off Your Attention to Detail

Since this job requires a keen eye for detail, be prepared to discuss examples from your past experiences where you've excelled in maintaining high standards of cleanliness. Whether it's in a previous cleaning role or another job, highlight how your attention to detail made a difference.

✨Emphasise Teamwork and Communication Skills

The Housekeeping team works closely together, so showcasing your ability to work well in a team is crucial. Share instances where you've collaborated effectively with others, and don't forget to mention your communication skills, especially in a busy environment.

✨Prepare for the Environment

Given that you'll be working in hot and humid conditions, it’s a good idea to express your comfort with such environments during the interview. You might even want to ask about how the team manages these conditions, showing that you're proactive and ready to adapt.

Cleaner - Pool, Spa and Public Areas
Center Parcs
Location: Thetford
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>