At a Glance
- Tasks: Support and maintain our workforce management system while producing insightful reports.
- Company: Join Center Parcs, the top choice for short break holidays in a stunning forest setting.
- Benefits: Enjoy a competitive salary, bonus scheme, discounts, and access to leisure facilities.
- Other info: Hybrid working model with excellent career development opportunities in a diverse and inclusive environment.
- Why this job: Be part of a passionate team making a real impact in workforce planning and operations.
- Qualifications: Proficiency in Excel and strong analytical skills are essential; experience with WFM platforms is a plus.
The predicted salary is between 34000 - 34000 £ per year.
We're a thriving team passionate about working together to deliver excellence, all in a natural forest environment. Welcome to Center Parcs – the number one choice for short break holidays, employing a team of over 10,000 across Forest House (our Head Office) and six separate villages located in the UK and Ireland.
This is a hybrid role with both office and home-working. We're looking for a Workforce Management System Specialist to join our Operations team. Reporting to the Workforce Systems & Data Manager, you'll support the day‑to‑day operation, maintenance, and accuracy of our workforce management system. You'll help ensure data integrity, produce insightful reports, and contribute to continuous improvements in workforce planning. You'll also support key productivity initiatives, including projects such as the implementation of advanced scheduling into the business.
RESPONSIBILITIES
- Supporting the maintenance and accuracy of labour models and workforce data
- Assisting in the production of accurate and timely workforce and operational reports
- Communicating clearly and effectively with team members and stakeholders
- Contributing to continuous improvement activities within workforce planning
- Ensuring adherence to workforce management processes, policies, and system standards
HOURS OF WORK
You will be contracted to work 150 hours per 4‑week period (37.5 hours per week). Normal working hours are 9am to 5pm, Monday to Friday. However, dynamic working is available whereby the earliest start time is 7am and the latest finish time is 7pm. Please note this role will be hybrid with 2 days in the office and 3 days home‑working.
ABOUT YOU
ESSENTIAL REQUIREMENTS
- Technical Skills: Proficiency in Microsoft Excel, PowerPoint, and Word, with advanced knowledge required.
- Communication: Strong written and verbal communication skills, with the ability to interact with stakeholders at all levels.
- Analytical Skills: Demonstrated ability to analyse, interpret, and report on performance data. Highly numerate with excellent attention to detail.
- Collaboration: Ability to work cross‑functionally and liaise with both internal and external stakeholders.
- Workforce Management Systems: Some experience with WFM platforms and workforce optimisation.
- Continuous Improvement Mindset and Commercial Awareness
- Highly numerate with strong attention to detail.
- Proven ability to analyse, interpret, and report performance data.
- Able to identify and design initial concepts, define and manage methodologies and solutions.
- Able to deal with challenges constructively and act as a change champion.
- Understanding and applying measured work standards.
DESIRABLE REQUIREMENTS
- Project Management: Involvement in project management implementation, supporting projects with multiple stakeholders.
- Experience with time studies, pace rating, and industrial engineering or be prepared to be trained in Methods Time Measurement (MTM).
- Experience in labour productivity management, operational analysis, or a related field.
ABOUT THE BENEFITS
- Colleague Bonus Scheme
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
- Free use of our leisure facilities
- Discounted Center Parcs breaks
- 20% discount in our restaurant and retail outlets
- Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
- An Employee Assistance Program – providing support on financial, health and legal matters
- Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
If this sounds like your ideal job, then we'd love to see your application.
Closing date: 15th June 2026
1st interviews: Week commencing 22nd June 2026
2nd interviews: Week commencing 29th June 2026
At Center Parcs, everyone's welcome. We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Workforce Management System Specialist employer: Center Parcs UK & Ireland
At Center Parcs, we pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued. As a Workforce Management System Specialist, you'll enjoy a hybrid working model that promotes work-life balance, alongside competitive benefits such as a colleague bonus scheme, career development opportunities, and access to our leisure facilities. Join us in a stunning natural forest setting, where your contributions will directly impact our commitment to excellence and continuous improvement.
Contact Details:
Center Parcs UK & Ireland Recruitment Team
