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- Tasks: Welcome guests and ensure a smooth, enjoyable spa experience.
- Company: Join the award-winning Aqua Sana Forest Spa team at Center Parcs.
- Benefits: Enjoy competitive pay, discounts, and career development opportunities.
- Why this job: Be part of a vibrant team and create memorable experiences for guests.
- Qualifications: Strong communication skills and a passion for customer service required.
- Other info: Flexible hours with opportunities for progression in a supportive environment.
The predicted salary is between 10 - 15 £ per hour.
Aqua Sana Forest Spa is an award-winning spa offering a combination of experiences, products and treatments. Each spa – one at each Center Parcs location – is uniquely designed, with up to 25 spa experience rooms to explore. There is also an extensive range of face and body treatments available to book, carried out by expert therapists using products from the finest product houses including Elemis, Comfort Zone and VOYA. Aqua Sana Forest Spa is extremely popular and is accessible to both guests staying on the Village as a Center Parcs guest, and external guests who visit Aqua Sana Forest Spa during Spa Days and Spa Breaks.
As a Spa Host you will provide a professional and friendly welcome to all Aqua Sana Guests, ensuring the smooth running of the Guest Service Journey and delivering the best possible experience. Working as part of a team, the role requires an outgoing approach, accompanied with enthusiasm at all times and a passion to deliver customer satisfaction.
Responsibilities:- Ensuring all guests are greeted in a bright, professional and friendly manner and ensuring their requests/queries are dealt with efficiently.
- Working alongside the entire Aqua Sana team to ensure the smooth running of the department you will be at the heart of the guest journey, regularly engaging with our guests throughout their time with us.
- Checking the spa and general areas on a regular basis and ensuring they are to the required standard. Escalating any issues to the Aqua Sana Duty Manager.
- Leading a range of complimentary wellness sessions for our guests to enjoy.
- To have a good understanding of our spa booking system.
You will be contracted to work 96 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.
Essential requirements:
- Excellent verbal and written communication skills.
- Strong organisational skills and attention to detail.
- Computer Literacy.
- Pre-empts problems and seeks to find solutions.
- Previous experience of working within a similar role / beauty industry.
- Ability to build relationships at all levels.
- Friendly, genuine and warm towards guests and colleagues.
- Ability to utilise excellent time management skills and use own initiative and teamwork.
Desirable requirements:
- Previous experience with spa / leisure booking system.
Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:
- Colleague Bonus Scheme.
- Pension Scheme with Life Assurance.
- Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers.
- Free use of our leisure facilities.
- Discounted Center Parcs breaks.
- 20% discount in our restaurant and retail outlets.
- Access to Perks at Work Portal - offering a wide range of retail and leisure discounts.
- An Employee Assistance Program - providing support on financial, health and legal matters.
- Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications.
If this sounds like your ideal job, then we’d love to see your application. Closing date: 18th February 2026. Interviews to be held: Ongoing. Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
At Center Parcs, everyone's welcome. We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Spa Experience Host in Warminster employer: Center Parcs UK & Ireland
Contact Detail:
Center Parcs UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Experience Host in Warminster
✨Tip Number 1
Get to know the Aqua Sana Forest Spa vibe! Before your interview, spend some time exploring their website and social media. This will help you understand their brand and culture, making it easier for you to connect with the team during your chat.
✨Tip Number 2
Practice your people skills! As a Spa Experience Host, you'll be all about that friendly, welcoming energy. Role-play with a mate or in front of the mirror to nail your greeting and ensure you come across as warm and approachable.
✨Tip Number 3
Show off your organisational skills! Think of examples from your past experiences where you’ve juggled multiple tasks or solved problems on the spot. This will demonstrate your ability to keep things running smoothly at the spa.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Aqua Sana team and ready to dive into this fantastic opportunity.
We think you need these skills to ace Spa Experience Host in Warminster
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and your passion for providing excellent customer service.
Tailor Your Application: Make sure to tailor your application to the Spa Experience Host role. Highlight any relevant experience in the beauty or hospitality industry, and mention specific skills that match what we’re looking for, like communication and organisational skills.
Show Your Team Spirit: Since this role involves working closely with a team, it’s important to demonstrate your ability to collaborate. Share examples of how you’ve worked well with others in the past and how you contribute to a positive team environment.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the information you need to complete your application smoothly!
How to prepare for a job interview at Center Parcs UK & Ireland
✨Know the Spa Inside Out
Before your interview, make sure you familiarise yourself with Aqua Sana Forest Spa's offerings. Understand the different treatments, products, and the overall guest experience. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your People Skills
As a Spa Experience Host, you'll be interacting with guests constantly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to ensure someone had a great experience, as this will resonate well with the interviewers.
✨Demonstrate Team Spirit
This role requires working closely with a team. Be ready to discuss your experiences in teamwork and how you contribute to a positive work environment. Highlight any instances where you helped resolve conflicts or supported colleagues to achieve a common goal.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle guest queries. Practice responses to potential situations you might face as a Spa Host, such as dealing with a dissatisfied guest or managing a busy spa day. This will help you think on your feet during the interview.
