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- Tasks: Manage the Subtropical Swimming Paradise and ensure guest safety and satisfaction.
- Company: Center Parcs UK & Ireland offers a unique leisure experience in a beautiful forest setting.
- Benefits: Enjoy perks like discounted breaks, free leisure access, and a bonus scheme.
- Why this job: Join a vibrant team and make a splash in a fun, dynamic environment.
- Qualifications: Must have lifeguard certification, management experience, and excellent communication skills.
- Other info: Flexible hours with opportunities for career development and progression.
The predicted salary is between 22740 - 45000 £ per year.
About You
Nestled in the heart of our forest you will find the centrepiece of Center Parcs, the Subtropical Swimming Paradise. Heated to 29.5C all year round and open from 9am to 8pm daily, the huge pool area includes a toddler pool, wave pool, whirlpool and exciting flumes as well as the wild water rapids. There are many activities available from learning to Snorkel, Scuba Diving and Aqua jets.
SWIMMING POOL ASSISTANT MANAGER | Circa £33,900 per annum
We have an exciting opportunity to join the management team of our Subtropical Swimming Paradise. In conjunction with the Pool Manager, you will ensure the safety of all guests and the smooth running of the Subtropical Swimming Paradise facilities. You will also have responsibility for maintaining and driving the commercial management and the control of associated costs, including retail sales. You will assist with the management of budgets for all resources including personnel, operational costs and revenue generation. You will support the Pool Manager in managing a team of 70+ Lifeguards and oversee the daily pool operation including pool activities, ensuring that water quality is maintained to both national and Center Parcs standards, liaising with technical services in relation to any technical breakdown issues. The highest level of cleanliness and building management standards must be consistently achieved. You will support with facilitating and developing a culture that promotes and encourages the general wellbeing, motivation, and morale of your team, whilst ensuring effective performance management strategies are in place and your team are actively contributing towards this.
Due to the sensitive nature of this role the successful applicant will be required to undergo a Disclosure and Barring Service (formerly CRB) Check. This disclosure, together with other selection information, will need to be satisfactory to the Company for employment to commence. Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Longleat Forest (BA12 7PU), as it is not easily accessible by public transport. If you plan to use public transport, please follow this link for a realistic overview of your commute: Plan Your Journey.
Hours of Work
You will be contracted to work 160 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. Shifts fall between 6am and 10pm, including 2 weekends per 4-week period. As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.
Essential Requirements
- RLSS Pool Lifeguard / NARS Qualification
- Excellent communication skills
- Management experience within a similar environment
- Experience of managing a large team
- Customer service experience, with experience of managing standards and service -delivery KPI’s
- First Aid Certificate
- Friendly, genuine and warm towards guests and colleagues
Desirable Requirements
- Leisure Management qualification
- Pool Plant Operators Certificate or experience
- RLSS Trainer Assessor
Benefits
- Colleague Bonus Scheme
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
- Free use of our leisure facilities
- Discounted Center Parcs breaks
- 20% discount in our restaurant and retail outlets
- Access to Perks at Work Portal – offering a wide range of retail and leisure discounts
- An Employee Assistance Program – providing support on financial, health and legal matters
- Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
Closing date: 10th March 2026
Interviews to be held: Ongoing
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At Center Parcs, everyone\’s welcome. We recognise that we\’re all at our best when we\’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
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Swimming Pool Assistant Manager employer: Center Parcs UK & Ireland
Contact Detail:
Center Parcs UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Swimming Pool Assistant Manager
✨Tip Number 1
Familiarise yourself with the specific safety and operational standards of Center Parcs. Understanding their unique approach to guest safety and pool management will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Network with current or former employees of Center Parcs, especially those in management roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Highlighting your experience in maintaining morale and performance will resonate well with the hiring team.
✨Tip Number 4
Be ready to discuss your approach to customer service and how you ensure high standards are met. Since this role involves managing guest experiences, demonstrating your commitment to exceptional service will set you apart.
We think you need these skills to ace Swimming Pool Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management, customer service, and lifeguarding. Emphasise any qualifications like the RLSS Pool Lifeguard or First Aid Certificate that are essential for this role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for maintaining safety and cleanliness in swimming facilities. Mention your experience managing large teams and how you can contribute to the positive culture at Center Parcs.
Highlight Relevant Skills: Focus on skills that align with the job description, such as communication, team motivation, and performance management. Use specific examples from your past roles to demonstrate these skills effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a managerial position.
How to prepare for a job interview at Center Parcs UK & Ireland
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Swimming Pool Assistant Manager. Familiarise yourself with the key aspects of the job, such as safety protocols, team management, and customer service standards. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Leadership Skills
As this role involves managing a large team, be prepared to discuss your previous management experiences. Highlight specific examples where you've successfully led a team, resolved conflicts, or improved team morale. This will show that you have the necessary skills to motivate and manage the lifeguards effectively.
✨Emphasise Customer Service Experience
Customer service is crucial in this role, so be ready to share your experiences in delivering excellent service. Discuss how you've handled difficult situations or gone above and beyond for guests in the past. This will illustrate your commitment to maintaining high service standards at Center Parcs.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team culture, challenges faced in the role, or opportunities for professional development. This shows your genuine interest in the position and helps you assess if it's the right fit for you.