At a Glance
- Tasks: Welcome guests and manage bookings at the Aqua Sana Reception.
- Company: Center Parcs UK & Ireland offers unique spa experiences in a beautiful setting.
- Benefits: Enjoy flexible hours, discounts, bonuses, and career development opportunities.
- Other info: Must commute to Whinfell Forest; public transport may be limited.
- Why this job: Join a vibrant team dedicated to customer satisfaction in a stunning spa environment.
- Qualifications: Strong communication skills and previous customer service experience are essential.
Longleat Forest | £12.87 per hour
Bring calm, care and confidence to every guest. Join our team as a Spa Receptionist and be the welcoming face of Aqua Sana Forest Spa, providing a warm, professional service while ensuring a smooth and relaxing experience for every guest from arrival to departure.
What You'll Be Doing
- Deliver friendly and professional front‑of‑house service to all guests
- Handle bookings, queries and the smooth running of the reception area
- Support treatment and retail sales to maximise profitability
- Work collaboratively with the team to maintain high service standards
What's In It For You
- Free day passes and access to leisure facilities (including the spa)
- Discounts on breaks and in our shops and restaurants
- Bonus scheme and recognition rewards
- A supportive, friendly team
- Career development and in‑role training
Your working hours
- Part‑time contract, fully flexible
- You will be contracted to work a guaranteed minimum of 64 hours over a 4‑week period. You may be asked to work additional hours in line with operational requirements
- This role includes evenings, weekends and bank holidays
About You
- Strong communicator with excellent organisation, attention to detail and computer skills
- Proactive, solutions‑focused, with customer service experience and industry knowledge
- Builds effective relationships across all levels with a warm and genuine approach
- Demonstrates initiative, teamwork and exceptional time management skills
Our values
Each colleague at Center Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out our values: We care, we're brave, we're determined and we're naturally us.
Location
Longleat Forest (BA12 7PU), not easily reached by public transport. Check your route before applying.
Closing Date
8th May 2026
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
At Center Parcs, everyone's welcome.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Spa Receptionist in Warminster employer: Center Parcs UK & Ireland
Center Parcs UK & Ireland is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. As a Spa Receptionist at Aqua Sana Forest Spa, you will enjoy unique benefits such as a colleague bonus scheme, discounted leisure breaks, and access to extensive career progression opportunities, all within the stunning natural setting of Whinfell Forest. Join a team that values diversity, fosters inclusivity, and encourages personal growth while delivering outstanding guest experiences.
Contact Detail:
Center Parcs UK & Ireland Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Receptionist in Warminster
✨Tip Number 1
Familiarise yourself with the Aqua Sana Forest Spa and its offerings. Understanding the treatments, products, and overall experience will help you engage with guests more effectively and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Practice your communication skills by role-playing common scenarios you might encounter as a Spa Receptionist. This could include handling bookings, addressing guest queries, or resolving issues, which will prepare you for real-life situations.
✨Tip Number 3
Network with current or former employees of Center Parcs to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the application process.
✨Tip Number 4
Ensure you have a reliable commuting plan to Center Parcs Whinfell Forest, as it's not easily accessible by public transport. Being able to discuss your commute confidently in an interview shows your commitment to the role.
We think you need these skills to ace Spa Receptionist in Warminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and any previous roles in the beauty or spa industry. Emphasise skills like communication, organisation, and problem-solving that are essential for a Spa Receptionist.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer service and your enthusiasm for working in a spa environment. Mention specific experiences that demonstrate your ability to provide excellent guest care and how you can contribute to the team at Aqua Sana Forest Spa.
Highlight Relevant Skills:In your application, clearly outline your verbal and written communication skills, attention to detail, and computer literacy. If you have experience with spa booking systems or retail sales, make sure to include that as well.
Show Your Personality:Since the role requires a friendly and warm approach, let your personality shine through in your application. Use a conversational tone and express your genuine interest in creating a welcoming atmosphere for guests.
How to prepare for a job interview at Center Parcs UK & Ireland
✨Show Your Passion for Customer Service
As a Spa Receptionist, you'll be the first point of contact for guests. Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Demonstrate Organisational Skills
Highlight your strong organisational skills by discussing how you manage multiple tasks effectively. You might want to prepare a scenario where you successfully handled a busy reception area, ensuring all bookings were processed smoothly while maintaining a friendly atmosphere.
✨Familiarise Yourself with Spa Treatments
Having knowledge about the treatments and products offered at Aqua Sana Forest Spa can set you apart. Research the brands they use, like Elemis and VOYA, and be ready to discuss them. This shows your genuine interest in the role and the spa industry.
✨Prepare for Teamwork Questions
Since the role requires working as part of a team, be prepared to answer questions about teamwork. Think of examples where you collaborated with colleagues to achieve a common goal or resolved conflicts amicably. This will demonstrate your ability to work well with others.
