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For Companies At a Glance
- Tasks: Lead shifts, motivate the team, and ensure outstanding guest experiences.
- Company: Join Starbucks at Center Parcs, a leader in coffee culture and guest service.
- Benefits: Enjoy flexible hours, bonuses, discounts, and career development opportunities.
- Why this job: Be part of a vibrant team in a fun environment with growth potential.
- Qualifications: Strong communication skills and a friendly attitude are essential; supervisory experience is a plus.
- Other info: Diversity and inclusion are core values; we welcome all backgrounds.
A range of quality own‑brand and high‑street restaurants and cafés, mixed with great food, family‑friendly menus, and a generous sprinkling of excellent service. That’s the recipe for success in our Food and Beverage department. Around each village, the Food and Beverage department employs around 350 team members across nine different restaurants, cafés, and bars, as well as a production kitchen. There’s also a further five concessionary units including well‑known brands such as Bella Italia and Café Rouge. From American grills to authentic Indian cuisine, or for those wanting a relaxing drink after a busy day, there’s something to suit all appetites at Center Parcs.
RESTAURANT SHIFT MANAGER | £15.28 per hour plus tips
All colleagues working in the following restaurants: Rajinda Pradesh, Huck\’s American Bar and Grill, The Pancake House, Sports Café, The Lakeside Inn, Forester’s Inn and Vitalé Café Bar will benefit from the discretionary service charge we add to bills. The majority of our guests are happy to reward our colleagues for their excellent service.
Key Responsibilities:
- Oversee the daily running of shifts, ensuring an outstanding guest experience
- Lead and support the team, creating a positive and proactive working environment
- Achieve budgeted shift sales targets and ensure effective colleague deployment
- Communicate clearly with the team to maintain high service standards
- Ensure compliance with Center Parcs’ service and brand expectations
HOURS OF WORK
Working straight shifts, you will be contracted to work 150 hours per 4‑week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. As our village is open 365 days of the year, your working hours will include weekends, public/bank holidays and during Christmas and/or New Year on a rota basis.
Experience, Skills & Qualifications
Essential requirements:
- Ability to build relationships with colleagues and lead the team
- Excellent communicator
- Naturally cheerful, patient, and friendly
- Professional, approachable, and calm under pressure
Desirable requirements:
- Catering / bar management experience at supervisory level
Benefits
- Colleague Bonus Scheme
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
- Free use of our leisure facilities
- Discounted Center Parcs breaks
- 20% discount in our restaurant and retail outlets
- Access to Perks at Work Portal – offering a wide range of retail and leisure discounts
- An Employee Assistance Program – providing support on financial, health and legal matters
- Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
If this sounds like your ideal job, then we’d love to see your application.
Interviews to be held: Ongoing
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
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At Center Parcs, everyone\’s welcome. We recognise that we\’re all at our best when we\’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
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Restaurant Shift Manager employer: Center Parcs UK & Ireland
Contact Detail:
Center Parcs UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Shift Manager
✨Tip Number 1
Familiarise yourself with Starbucks' brand values and customer service standards. Understanding their commitment to quality and guest experience will help you demonstrate your alignment with their expectations during the interview.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a fast-paced environment. Highlighting your leadership skills and ability to motivate others will be crucial for the Shift Manager role.
✨Tip Number 3
Showcase your problem-solving abilities by thinking of scenarios where you've handled difficult situations or conflicts within a team. This will demonstrate your calmness under pressure, which is essential for this position.
✨Tip Number 4
Research the specific location of the Center Parcs where you're applying. Knowing about the local clientele and any unique aspects of that site can give you an edge in understanding how to enhance guest experiences.
We think you need these skills to ace Restaurant Shift Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Restaurant Shift Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in hospitality or management roles. Mention specific examples of how you've led a team or improved guest experiences, as this will resonate with the hiring managers.
Showcase Your Communication Skills: Since excellent communication is essential for this role, provide examples in your application that demonstrate your ability to communicate effectively with both colleagues and guests. This could include situations where you resolved conflicts or trained new staff.
Express Your Enthusiasm: Make sure to convey your passion for the hospitality industry and your eagerness to contribute to Center Parcs. A positive attitude and genuine enthusiasm can set you apart from other candidates.
How to prepare for a job interview at Center Parcs UK & Ireland
✨Show Your Leadership Skills
As a Shift Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and supported your team in previous roles.
✨Demonstrate Excellent Communication
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, and be ready to explain how you ensure high service standards through clear communication with your team.
✨Emphasise Guest Experience
Center Parcs values outstanding guest experiences. Prepare to share specific instances where you've gone above and beyond to enhance customer satisfaction in your previous positions.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to handle pressure and resolve conflicts. Think of scenarios where you've successfully managed difficult situations and how you maintained a calm and professional demeanour.