At a Glance
- Tasks: Deliver top-notch customer service and keep our store running smoothly.
- Company: Join the friendly team at Center Parcs in Whinfell Forest.
- Benefits: Enjoy free leisure access, discounts, and a bonus scheme.
- Other info: Flexible part-time hours with opportunities for career growth.
- Why this job: Be part of a supportive team while making guests smile every day.
- Qualifications: A cheerful attitude and great relationship-building skills.
The predicted salary is between 12 - 13 £ per hour.
Join our ParcMarket team as a Retail Assistant, where you'll deliver outstanding customer service and ensure our store runs smoothly. You'll handle everything from serving guests at the checkout to maintaining stock displays and supporting other retail outlets.
What You'll Be Doing
- Operate tills and handle transactions
- Replenish stock and maintain displays
- Welcome and assist customers professionally
- Resolve queries and ensure a positive guest experience
What's In It For You
- Free day passes and access to leisure facilities (including the spa)
- Discounts on breaks and in our shops and restaurants
- Bonus scheme and recognition rewards
- A supportive, friendly team
- Career development and in-role training
Your working hours
Part-time contract, shifts fall between 7:00am and 9:30pm. You will be contracted to work a guaranteed minimum of 48 hours over a 4-week period. You may be asked to work additional hours in line with operational requirements. This role includes early mornings, evenings and weekends.
About You
- Ability to build relationships with colleagues and guests
- Naturally cheerful
- Patient and friendly
Our values
Each colleague at Center Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out our values: We care, we're brave, we're determined and we're naturally us.
Sound like your kind of job? Apply online today - interviews will be held on 5th June 2026.
Working here
Check your route before applying - Whinfell Forest (CA10 2DW), isn't easily reached by public transport: Plan Your Journey.
Closing date: 2nd June 2026. Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
At Center Parcs, everyone's welcome. We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Retail Assistant: Guest Service & Perks (Part-Time) in Penrith employer: Center Parcs UK & Ireland
At Center Parcs, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment where every team member is valued. As a Retail Assistant at Whinfell Forest, you'll enjoy unique perks such as free leisure access, discounts, and opportunities for career development, all while contributing to a culture that champions diversity and inclusion. Join us in creating memorable experiences for our guests in a beautiful forest setting, where your cheerful disposition and dedication to service will truly shine.
Contact Details:
Center Parcs UK & Ireland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant: Guest Service & Perks (Part-Time) in Penrith
✨Tip Number 1
Get to know the company culture! Before your interview, check out Center Parcs' values and think about how you can show you're a great fit. We want to see that you care, are brave, and are naturally yourself.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving guests at the checkout and resolving queries, think of examples from your past experiences where you've gone above and beyond for customers. We love to hear those stories!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and approachable. First impressions matter, and we want to see that you're ready to represent our friendly team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're keen and ready to join our ParcMarket team. Don’t wait too long, though – we might close applications early!
We think you need these skills to ace Retail Assistant: Guest Service & Perks (Part-Time) in Penrith
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your true self shine through! We want to see your cheerful and friendly nature, so don’t be afraid to inject a bit of your personality into your cover letter.
Tailor Your Application:Make sure to tailor your application to the Retail Assistant role. Highlight any relevant experience you have with customer service or teamwork, as these are key for us at ParcMarket.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Early:Don’t wait until the last minute to submit your application! We encourage early submissions, as we may close the vacancy once we have enough applications. Head over to our website and get your application in!
How to prepare for a job interview at Center Parcs UK & Ireland
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Retail Assistant at ParcMarket entails. Familiarise yourself with the key responsibilities like operating tills, maintaining stock displays, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role is all about guest service, be prepared to discuss your experience in building relationships with customers and colleagues. Think of specific examples where you've gone above and beyond to assist someone or resolved a tricky situation. This will demonstrate your natural cheerfulness and patience, which are essential for the job.
✨Embrace the Company Values
Center Parcs values caring, bravery, determination, and being naturally yourself. During the interview, try to weave these values into your responses. Share stories that reflect these traits, showing how you align with their mission to create better experiences for guests and colleagues alike.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of some thoughtful questions to ask your interviewers. You might want to inquire about team dynamics, training opportunities, or how they support career development. This not only shows your interest but also helps you gauge if the company culture is the right fit for you.
