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- Tasks: Lead a dynamic housekeeping team to maintain high accommodation standards and enhance guest experiences.
- Company: Join Center Parcs, a leader in family-friendly holiday experiences.
- Benefits: Enjoy an 18% bonus, private medical insurance, and discounts on leisure activities.
- Why this job: Make a real impact on guest satisfaction while developing your leadership skills.
- Qualifications: Strong people skills and experience managing large teams in service environments.
- Other info: Great career progression opportunities and a commitment to diversity and inclusion.
The predicted salary is between 73100 - 73100 £ per year.
At Center Parcs, all our accommodation has been designed and built to the highest standards, so we need a team to uphold these standards and exceed guest expectations. Our Housekeeping team is responsible for maintaining more than 700 units of accommodation; from apartments and penthouses to Lodges and Treehouses and for looking after our public areas and office spaces, so no two days are the same. Join our Housekeeping team today and ensure families can enjoy quality time together in the comfort of their accommodation.
You will be responsible for managing all aspects of the Housekeeping and Accommodation operation on the village, ensuring all activities reflect agreed corporate standards, while overseeing a payroll budget of approximately £4.5 million per annum, operational expenditure exceeding £2 million per annum and a team of around 600 colleagues. Working closely with the Village Director and the wider senior management team, you will contribute to achieving both village and corporate objectives, collaborating with key stakeholders from Forest House and across the other six villages to create, shape and deliver divisional strategies that identify best practice and business opportunities. You will also support the development of a culture that promotes and encourages the wellbeing, motivation and morale of your team, ensuring effective performance management strategies are in place and that colleagues are actively contributing to these. This role will be required to participate in the out of hours Duty Management rota, which will involve making decisions outside of your functional area and escalating any serious operational issues. You will be required to work evenings, weekends and public/bank holidays on a rota basis.
Essential requirements:
- Excellent interpersonal skills, particularly those associated with influencing and persuading
- Well versed in planning and organising people logistics to reach clearly defined targets and taking corrective action when needed
- Competent at managing contingencies with the ability to operate across a business-wide level in addition to the functional area
- The ability to combine attention to detail whilst looking ahead and juggling multi-priorities
- Competent on Microsoft Office
- Experience of leading a large workforce in a demanding service driven environment
- An excellent and confident communicator with exceptional people skills and the ability to support, develop and challenge the team
Desirable requirements:
- Accommodation Services / Housekeeping experience
- Proven ability and experience of managing large cost centres
- Duty management experience
Benefits:
- 18% Management Bonus Scheme
- Private Medical Insurance
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme - offering a choice of Center Parcs and High Street vouchers
- Free use of our leisure facilities
- Discounted Center Parcs breaks
- 20% discount in our restaurant and retail outlets
- Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
- An Employee Assistance Program - providing support on financial, health and legal matters
- Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
If this sounds like your ideal job, then we would love to see your application. Closing date: 10th April 2026. Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
At Center Parcs, everyone's welcome. We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Housekeeping and Accommodation Services Manager in Penrith employer: Center Parcs UK & Ireland
Contact Detail:
Center Parcs UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping and Accommodation Services Manager in Penrith
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Center Parcs on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Center Parcs' values and recent news. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on those interpersonal skills they’re after, and be ready to share examples of how you've influenced and motivated teams in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email. It’s a great way to reiterate your interest in the role and leave a positive impression. Plus, it shows you’re proactive!
We think you need these skills to ace Housekeeping and Accommodation Services Manager in Penrith
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about maintaining high standards in housekeeping and creating a welcoming environment for guests.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for specific examples of how you've managed large teams or handled challenging situations in a service-driven environment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity with Center Parcs.
How to prepare for a job interview at Center Parcs UK & Ireland
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of housekeeping operations. Familiarise yourself with Centre Parcs' standards and values, as well as the specifics of managing a large team and budget. This will show that you're not just interested in the role, but that you’re genuinely invested in their mission.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading large teams, especially in service-driven environments. Prepare examples of how you've motivated and developed your team in the past. Highlight any strategies you've implemented to improve morale and performance, as this aligns perfectly with what they’re looking for.
✨Demonstrate Problem-Solving Abilities
Since the role involves managing contingencies and making decisions outside your functional area, think of specific instances where you've successfully navigated challenges. Be prepared to explain your thought process and how you prioritised tasks under pressure, showcasing your ability to juggle multiple priorities.
✨Engage with Their Culture
Centre Parcs values diversity and inclusion, so be sure to express your commitment to these principles during the interview. Share experiences where you've fostered an inclusive environment or supported team members from diverse backgrounds. This will resonate well with their ethos and demonstrate that you’re a good cultural fit.