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- Tasks: Assist guests with cycle rentals and provide excellent customer service in a vibrant environment.
- Company: Join the dynamic team at Center Parcs, a leader in leisure experiences.
- Benefits: Enjoy competitive pay, bonuses, discounts, and access to leisure facilities.
- Why this job: Be part of a fun, active role that keeps you engaged and connected with guests.
- Qualifications: Good communication skills and a friendly attitude are essential.
- Other info: Flexible hours with opportunities for career growth and development.
The predicted salary is between 10 - 15 £ per hour.
With a fleet of 3,000 cycles, our Cycle Centre is a thriving hub and a key part of the Center Parcs experience. Our dedicated team is responsible for ensuring our cycles and equipment are ready to hire out to our guests twice per week. As part of the Cycle Centre team, you will be required to deliver excellent service to our guests when allocating cycles and selling cycle accessories from the Cycle Centre shop. This is a practical customer facing role, requiring a cheerful and confident communicator, who would relish the chance to undertake a busy and physically demanding job that’s right at the heart of village life.
Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Whinfell Forest (CA10 2DW), as it is not easily accessible by public transport.
Hours of Work
You will be contracted to work 80 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. Shifts will typically fall between 8.30am and 5pm on Tuesday, Wednesday, Thursday, and weekends, and between 7am and 8pm on Monday and Friday. As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.
Essential requirements
- Good communication skills
- Ability to perform under pressure
- Friendly, genuine and warm towards guests and colleagues
- Works well in a team
Desirable requirements
- Full driving licence with experience of driving with a trailer
- Cytech Level 2 qualification or equivalent
- Previous experience of working in a customer service environment
About The Benefits
Center Parcs is a fantastic place to work, and the benefits are as impressive as they are unique. Here are just a few:
- Colleague Bonus Scheme
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
- Free use of our leisure facilities
- Discounted Center Parcs breaks
- 20% discount in our restaurant and retail outlets
- Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
- An Employee Assistance Program - providing support on financial, health and legal matters
- Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
If this sounds like your ideal job, then we’d love to see your application.
Closing date: 2nd March 2026
Interviews to be held: Ongoing
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
At Center Parcs, everyone's welcome. We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Cycle Centre Assistant in Penrith employer: Center Parcs UK & Ireland
Contact Detail:
Center Parcs UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cycle Centre Assistant in Penrith
✨Tip Number 1
Get to know the Cycle Centre inside out! Familiarise yourself with the types of cycles and accessories we offer. This way, when you chat with guests, you can confidently recommend the best options for their needs.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering excellent service, try role-playing with friends or family. The more comfortable you are chatting with people, the better you'll shine during the interview.
✨Tip Number 3
Show us your enthusiasm! When you apply through our website, let your passion for cycling and customer service come through in your application. A genuine love for what we do can really set you apart from the crowd.
✨Tip Number 4
Be ready for a busy environment! Think about how you handle pressure and multitasking. During the interview, share examples of times you've thrived in fast-paced situations, as this will show us you're a great fit for the team.
We think you need these skills to ace Cycle Centre Assistant in Penrith
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the cheerful and warm side of you that will resonate with our guests. Don’t be afraid to show us why you’re the perfect fit for the Cycle Centre team.
Tailor Your Application: Make sure to tailor your application to the Cycle Centre Assistant role. Highlight any relevant experience in customer service or teamwork, and mention how you can handle a busy environment. We love seeing how you connect your skills to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great candidate. Remember, we’re looking for someone who can communicate effectively with our guests!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our amazing benefits right there.
How to prepare for a job interview at Center Parcs UK & Ireland
✨Know Your Cycles
Familiarise yourself with the types of cycles and accessories available at the Cycle Centre. Being able to discuss the features and benefits of different models will show your enthusiasm and knowledge, making you stand out as a candidate.
✨Show Off Your Communication Skills
Since this role is all about customer interaction, practice your communication skills. Think of examples where you've provided excellent service or resolved issues for customers. Be ready to share these stories during the interview!
✨Demonstrate Team Spirit
The Cycle Centre thrives on teamwork, so be prepared to discuss how you work well with others. Share experiences where you collaborated effectively in a team setting, especially in busy or high-pressure situations.
✨Plan Your Journey
Make sure you know how to get to Center Parcs Whinfell Forest reliably. If you're using public transport, check the routes and timings ahead of time. Mentioning your commute plan during the interview shows your commitment and reliability.