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- Tasks: Be the friendly face of our Subtropical Swimming Paradise, ensuring guest safety and enjoyment.
- Company: Join Center Parcs, a vibrant resort known for its fun-filled family experiences in nature.
- Benefits: Enjoy flexible hours, discounts, bonuses, and access to leisure facilities.
- Why this job: Make a splash while gaining valuable skills and experience in a supportive environment.
- Qualifications: Strong swimming skills required; trainees must complete an NPLQ course.
- Other info: Must be able to commute to Longleat Forest; varied shifts including holidays.
Nestled in the heart of our forest you will find the centrepiece of Center Parcs, the Subtropical Swimming Paradise. Heated to 29.5C all year round and open from 10am to 9pm daily, the huge pool area includes a toddler pool, wave pool, whirlpool and exciting flumes as well as the wild water rapids. There are many activities available from learning to snorkel, scuba diving and aqua jets.
A Lifeguard is the main point of contact for our guests in the Subtropical Swimming Paradise. You will demonstrate just the right mix of welcoming our guests in a positive, friendly manner and ensuring compliance with the Health and Safety necessary in the pool environment. As the face of Center Parcs, you will make a great lasting impression on our guests, impressing them with your professionalism and guest care skills.
You will be a friendly, naturally helpful and vigilant team member who seeks out opportunities to ensure the guests' requirements are met. You will be responsible for maintaining cleanliness standards within the Subtropical Swimming Paradise and ensure that all company and legal requirements are met at all times.
Trainee candidates will be required to attend an NPLQ course, and an offer of employment will be subject to passing the course and a successful interview. Please note that the course will be full-time hours for 5 days and include classroom sessions on the responsibilities of being a Lifeguard, how to observe our pool guests, how to rescue those in need and how to administer first aid and CPR.
To be a lifeguard, you must be a strong swimmer. If you are invited to an interview, you will be required to complete a swim test. This includes diving into deep water, timed and continuous swimming on both front and back and exiting the pool without using a ladder/step.
Due to the sensitive nature of this role, the successful applicant will be required to undergo a Disclosure and Barring Service (formerly CRB) Check. This disclosure, together with other selection information, will need to be satisfactory to the Company for employment to commence.
Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Longleat Forest (BA12 7PU), as it is not easily accessible by public transport.
HOURS OF WORK: We have a variety of different hours available per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. Shift times from 7.30am - 10pm. As our village is open 365 days of the year, your working hours will include public/bank holidays and during Christmas and/or New Year on a rota basis.
About You: You must possess excellent communication skills and be friendly and approachable as you will provide a supportive role to our guests, providing personal attention and care at all times.
- Essential requirements:
- Ability to communicate with people from all walks of life
- Ability to perform and remain calm under pressure
- RLSS Pool Lifeguard / NARS Qualification – for qualified lifeguards
- Friendly, genuine and warm towards guests and colleagues
- Desirable requirements:
- First Aid Certificate
- Experience in Pool Plant Operation
- Use of a Defibrillator
About The Benefits: Center Parcs is a fantastic place to work, and the benefits are as impressive as they are unique. Here are just a few:
- Colleague Bonus Scheme
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
- Free use of our leisure facilities
- Discounted Center Parcs breaks
- 20% discount in our restaurant and retail outlets
- Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
- An Employee Assistance Program - providing support on financial, health and legal matters
- Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
If this sounds like your ideal job, then we’d love to see your application. Interviews to be held: Ongoing. Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging.
We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Lifeguard - Trainee and Qualified employer: Center Parcs UK & Ireland
Contact Detail:
Center Parcs UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard - Trainee and Qualified
✨Tip Number 1
Make sure to brush up on your swimming skills before the interview. Since you'll need to pass a swim test, practice diving, timed swimming, and exiting the pool without using a ladder. This will not only boost your confidence but also show your commitment to the role.
✨Tip Number 2
Familiarise yourself with the Health and Safety regulations related to lifeguarding. Understanding these guidelines will help you demonstrate your knowledge during the interview and show that you're serious about guest safety.
✨Tip Number 3
Prepare to showcase your communication skills. As a lifeguard, you'll be interacting with guests from all walks of life, so think of examples where you've provided excellent customer service or resolved conflicts effectively.
✨Tip Number 4
Research Center Parcs and its values. Understanding the company culture and what they stand for will help you align your answers during the interview, making it clear that you're a good fit for their team.
We think you need these skills to ace Lifeguard - Trainee and Qualified
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Lifeguard at Center Parcs. Highlight your relevant skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect the qualities mentioned in the job description, such as excellent communication skills and the ability to remain calm under pressure. Include any relevant qualifications like the RLSS Pool Lifeguard or First Aid Certificate.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for guest care and your commitment to safety. Mention specific examples of how you've demonstrated these qualities in previous roles or experiences.
Prepare for the Swim Test: If you get invited for an interview, be ready for the swim test. Practice your swimming skills, including diving, timed swimming, and exiting the pool without assistance, to ensure you meet the physical requirements.
How to prepare for a job interview at Center Parcs UK & Ireland
✨Show Your Swimming Skills
Since a swim test is part of the interview process, make sure you practice your swimming techniques beforehand. Be confident in your abilities to dive, swim continuously, and exit the pool without assistance.
✨Demonstrate Excellent Communication
As a lifeguard, you'll need to communicate effectively with guests and team members. During the interview, showcase your ability to engage with people from all walks of life and remain calm under pressure.
✨Emphasise Your Guest Care Skills
Highlight any previous experience where you've provided excellent customer service. Show that you can be friendly, approachable, and genuinely helpful, as these traits are essential for making a great impression on guests.
✨Prepare for Health and Safety Questions
Familiarise yourself with basic health and safety protocols related to lifeguarding. Be ready to discuss how you would ensure compliance with safety standards and maintain cleanliness in the pool area.
