Leisure Bookings Advisor / Activity Host
Leisure Bookings Advisor / Activity Host

Leisure Bookings Advisor / Activity Host

Penrith Full-Time No home office possible
Center Parcs UK & Ireland

At a Glance

  • Tasks: Book activities, assist guests, and host exciting leisure experiences.
  • Company: Join the vibrant team at Center Parcs, where fun meets professionalism.
  • Benefits: Enjoy competitive pay, discounts, and career development opportunities.
  • Why this job: Be part of unforgettable family experiences and create lasting memories.
  • Qualifications: Friendly, communicative, and IT-savvy individuals aged 18+.
  • Other info: Flexible hours with great perks and a supportive work culture.

About You

At Center Parcs, we don\’t just offer activities – we create unforgettable family adventures, come rain or shine! With hundreds of indoor and outdoor experiences to choose from, our guests are always discovering something new. And at the heart of it all? Our amazing Leisure team – the friendly faces who make sure every guest feels confident, safe, and full of smiles, no matter their age or ability.

LEISURE BOOKINGS ADVISOR / ACTIVITY HOST | £12.87 per hour

We are looking for a Leisure Bookings Advisor / Activity Host to support the Indoor Activities management team in ensuring the smooth running of Sports and Leisure facilities as well as hosting activities for our guests.

Your responsibilities will include, but are not limited to:

  • Booking activities
  • Hiring out sports equipment
  • Assisting guests with enquiries
  • Ensuring equipment safety checks are carried out prior to conducting any activity
  • Operating bowling lanes
  • Assisting in the pottery studio
  • Hosting Entertainment Hive experiences

New to Whinfell Forest, the Entertainment Hive is a social-competitive space offering a variety of activities such as Puttify, Interactive Darts, Interactive Shuffleboard and Escape the Forest. In this role, you will deliver a great guest experience by hosting activity sessions with enthusiasm, engagement and professionalism.

Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Whinfell Forest (CA10 2DW), as it is not easily accessible by public transport. If you plan to use public transport, please follow this link for a realistic overview of your commute: Plan Your Journey

HOURS OF WORK

Working straight shifts, you will be contracted to work from 32 hours to 128 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.

Please state your desired contracted hours from the options above under the suitability section of your application form.

As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.

About You

Essential requirements:

  • Good communication skills
  • Friendly, genuine and warm towards guests and colleagues
  • IT literate

Desirable requirements:

  • A sports and leisure background
  • Professional qualification in recreation / leisure / tourism

About The Benefits

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

  • Colleague Bonus Scheme
  • Pension Scheme with Life Assurance
  • Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
  • Free use of our leisure facilities
  • Discounted Center Parcs breaks
  • 20% discount in our restaurant and retail outlets
  • Access to Perks at Work Portal – offering a wide range of retail and leisure discounts
  • An Employee Assistance Program – providing support on financial, health and legal matters
  • Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then we’d love to see your application.

Closing date:

25th March 2026

Interviews to be held:

Ongoing

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone\’s welcome.

We recognise that we\’re all at our best when we\’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect.We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging.We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

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Leisure Bookings Advisor / Activity Host employer: Center Parcs UK & Ireland

Center Parcs is an exceptional employer, offering a vibrant work culture where every team member plays a vital role in creating memorable experiences for families. With flexible working hours, comprehensive benefits including a colleague bonus scheme and career development opportunities, employees are encouraged to grow and thrive in a supportive environment. Located in the beautiful Whinfell Forest, staff enjoy access to stunning leisure facilities and a commitment to diversity and inclusion, making it a truly rewarding place to work.
Center Parcs UK & Ireland

Contact Detail:

Center Parcs UK & Ireland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Leisure Bookings Advisor / Activity Host

✨Tip Number 1

Get to know the company! Before your interview, check out Center Parcs' values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.

✨Tip Number 2

Practice your hosting skills! Since you'll be engaging with guests, try role-playing different scenarios with friends or family. This will boost your confidence and help you deliver a memorable experience during your interview.

✨Tip Number 3

Be ready to share your passion for leisure activities! Whether it's sports, arts, or adventure, let your enthusiasm shine through. This will show that you're not just looking for a job, but that you truly care about creating fun experiences for guests.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the Center Parcs family. Don’t wait too long; get your application in early!

We think you need these skills to ace Leisure Bookings Advisor / Activity Host

Communication Skills
Customer Service
IT Literacy
Enthusiasm
Engagement
Professionalism
Safety Awareness
Activity Hosting
Problem-Solving Skills
Teamwork
Flexibility
Time Management
Sports and Leisure Knowledge
Interpersonal Skills

Some tips for your application 🫡

Show Your Enthusiasm: When you're writing your application, let your passion for leisure activities shine through! We want to see how excited you are about creating memorable experiences for our guests.

Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the Leisure Bookings Advisor role. We love seeing how your background fits with what we do!

Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your writing. Show us who you are and why you’d be a great fit for our team at Center Parcs!

Apply Early: Don’t wait until the last minute to submit your application! We encourage you to apply as soon as possible since this vacancy may close once we have enough applications. Head over to our website to get started!

How to prepare for a job interview at Center Parcs UK & Ireland

✨Know the Activities Inside Out

Familiarise yourself with the range of activities offered at Center Parcs. Be ready to discuss your favourite ones and how you would engage guests in those experiences. This shows your enthusiasm and helps you connect with the role.

✨Showcase Your Communication Skills

As a Leisure Bookings Advisor, you'll need to communicate effectively with guests. Practice clear and friendly responses to common guest enquiries. Think about how you can make their experience memorable through your interactions.

✨Demonstrate Your Team Spirit

Highlight your ability to work well in a team. Share examples from past experiences where you collaborated with others to ensure a smooth operation or enhanced guest satisfaction. This is key in a role that relies on teamwork.

✨Prepare for Scenario Questions

Expect questions that assess how you would handle specific situations, like dealing with a guest complaint or ensuring safety during an activity. Think through your responses and be ready to demonstrate your problem-solving skills and commitment to guest safety.

Leisure Bookings Advisor / Activity Host
Center Parcs UK & Ireland
Location: Penrith

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