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- Tasks: Lead a dynamic housekeeping team to maintain high standards in accommodation.
- Company: Join Center Parcs, a welcoming and inclusive workplace.
- Benefits: Enjoy competitive pay, bonuses, discounts, and career development opportunities.
- Why this job: Make a real difference in guests' experiences while developing your leadership skills.
- Qualifications: Strong communication skills and previous supervisory experience preferred.
- Other info: Flexible hours with opportunities for growth in a vibrant environment.
Overview
At Center Parcs all our accommodation has been designed and built to the highest standards, so we need a team to uphold these standards and exceed guest expectation. Our Housekeeping team is responsible for maintaining more than 700 units of accommodation; from apartments and penthouses to Lodges and Treehouses, and for looking after our public areas and office spaces, so no two days are the same. That’s why it’s the largest team on each Village. Join our Housekeeping team today and ensure families can enjoy quality time together in the comfort of their accommodation.
Housekeeping Team Leader – Accommodation
£14.01 per hour
In this role you will supervise the smooth and efficient running of the cleaning operation for accommodation units and a team of Housekeeping Assistants. You will provide training and development to all colleagues within the department to ensure the highest standards of cleanliness and hygiene are achieved on a daily basis.
As a Team Leader, you will assist with the organisation and allocation of duties, motivate and develop your team, monitor cleaning standards and ensure maximum security is maintained within the housekeeping department in relation to keys, stores, guests and company property at all times.
Good verbal and written communication skills are required, along with an organised and methodical approach to work. The ideal candidate will be flexible and adaptable, have a motivational approach with their team and have previous supervisory experience.
Hours of Work
Working on Fridays and Mondays, you will be contracted to work 72 hours per 4-week period. Shifts will be working from 8:30am – 5pm and will include 1 hours paid travel and free bus from the West Coast or 1 hours paid travel from Carlisle. As our village is open 365 days of the year, your working hours will include weekends, public / bank holidays and during Christmas and / or New Year on a rota basis.
Experience, Skills & Qualifications
Essential requirements:
- Sociably confident with excellent interpersonal skills and the ability to support, develop and lead a team
- Good knowledge and exposure of using technology and hand-held devices, with a willingness to be trained on relevant apps and software
- Have a motivational approach to colleagues and work
- Empathetic and supportive approach to leading a team
Desirable requirements:
- Experience of leading a team in a demanding service driven environment
- Previous experience in the cleaning and / or hospitality industry
- Customer service experience
- Ability to coach and encourage individuals to be accountable for their own performance
About The Benefits
Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:
- Colleague Bonus Scheme
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
- Free use of our leisure facilities
- Discounted Center Parcs breaks
- 20% discount in our restaurant and retail outlets
- Access to Perks at Work Portal – offering a wide range of retail and leisure discounts
- An Employee Assistance Program – providing support on financial, health and legal matters
- Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
If this sounds like your ideal job, then we’d love to see your application.
Interviews to be held: Ongoing
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
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At Center Parcs, everyone\’s welcome. We recognise that we\’re all at our best when we\’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
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Housekeeping Team Leader - Accommodation employer: Center Parcs UK & Ireland
Contact Detail:
Center Parcs UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Leader - Accommodation
✨Tip Number 1
Get to know the company culture! Before your interview, check out Center Parcs' values and mission. This way, you can show how your approach to teamwork and leadership aligns with their goals.
✨Tip Number 2
Practice your communication skills! As a Housekeeping Team Leader, you'll need to motivate and support your team. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with any relevant apps or software that might be used in the role. Mentioning your willingness to learn new technologies can really impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Center Parcs family!
We think you need these skills to ace Housekeeping Team Leader - Accommodation
Some tips for your application 🫡
Show Your Leadership Skills: As a Housekeeping Team Leader, we want to see how you can motivate and develop a team. Share examples of your previous supervisory experience and how you've led a team to success in a demanding environment.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to describe your skills and experiences, especially your communication skills, as they’re essential for this role.
Highlight Your Flexibility: We value adaptability! Make sure to mention your willingness to work varied hours, including weekends and holidays, as this is crucial for the role. Show us you're ready to jump in whenever needed!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with Center Parcs.
How to prepare for a job interview at Center Parcs UK & Ireland
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Housekeeping Team Leader. Familiarise yourself with the standards expected at Center Parcs and think about how your previous experience aligns with these requirements.
✨Showcase Your Leadership Skills
Be prepared to discuss your supervisory experience. Think of specific examples where you've motivated a team or improved cleaning standards. Highlight your ability to train and develop others, as this is key for the role.
✨Demonstrate Your Communication Skills
Since good verbal and written communication skills are essential, practice articulating your thoughts clearly. You might be asked how you would handle conflicts within your team, so have a few scenarios ready to illustrate your approach.
✨Emphasise Flexibility and Adaptability
The job requires working weekends and holidays, so express your willingness to adapt to the schedule. Share examples of how you've successfully managed changing priorities in past roles, showing that you're ready for the dynamic environment at Center Parcs.
