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- Tasks: Lead thrilling high ropes activities and ensure guest safety while having fun.
- Company: Center Parcs is a vibrant holiday destination offering exciting outdoor adventures for families.
- Benefits: Enjoy flexible hours, discounts, bonuses, and career development opportunities.
- Why this job: Join a dynamic team and create unforgettable experiences for guests in a fun environment.
- Qualifications: Must be 18+, outgoing, and comfortable working at heights; previous experience is a plus.
- Other info: Position requires reliable commuting to Elveden Forest; shifts include weekends and holidays.
We are looking for a High Ropes Instructor to join the Action Challenge team at Center Parcs UK & Ireland.
If adrenaline-fuelled activities are your passion, you can guide guests through a range of high ropes, indoor & outdoor climbing, abseiling, tree trekking and aerial adventures, ensuring safety and fun.
Responsibilities
- Meet and greet guests at Action Challenge.
- Coach and supervise guests in high ropes, indoor and outdoor climbing, abseiling, tree trekking, and aerial adventure activities.
- Set up and maintain equipment, carrying out safety checks in accordance with company guidelines.
- Encourage guests to have a memorable experience and promote repeat visits.
Hours of Work
- Contracted to work 60 or 90 hours per 4‑week period on a flexible basis.
- Shifts fall between 8 am and 7 pm, including 3 out of 4 weekends and 2 mid‑week shifts.
- Working hours include public/bank holidays and may include Christmas and/or New Year rotations.
Training & Availability
- Must be available from 1 December 2025 to 12 December 2025 for a 2‑week training/assessment plan.
Essential Requirements
- Able to perform under pressure.
- Good communication skills.
- Comfortable working at height for prolonged periods.
- Sociably confident with an outgoing, cheerful approach.
- Works well in a team.
- Physically capable to meet the demands of the role.
- Must be aged 18 years or over.
Desirable Requirements
- Previous experience in the leisure or customer service industry.
- Experience of outdoor sports activities.
Benefits
- Colleague Bonus Scheme
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme – vouchers for Center Parcs and high‑street retail
- Free use of leisure facilities
- Discounted Center Parcs breaks
- 20% discount in restaurants and retail outlets
- Access to Perks at Work portal (wide range of retail and leisure discounts)
- Employee Assistance Program – support on financial, health and legal matters
- Excellent opportunities for career development and progression; opportunity to gain externally recognised qualifications
Closing date: 10th November 2025. Early submission is encouraged.
Inclusivity & Equal Opportunity
At Center Parcs, everyone’s welcome. We commit to building a culture that champions diversity, equity and inclusion. We welcome people from all backgrounds and test behaviours over qualifications or experience. We are proud to be a Disability Confident Employer and will support reasonable adjustments during the application or interview process.
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High Ropes Instructor employer: Center Parcs UK & Ireland
Contact Detail:
Center Parcs UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land High Ropes Instructor
✨Tip Number 1
Familiarise yourself with the specific activities you'll be instructing, such as high ropes and abseiling. Understanding the nuances of these activities will not only boost your confidence but also demonstrate your enthusiasm and readiness to engage with guests.
✨Tip Number 2
Showcase your communication skills during any interactions you have with the team or during the interview process. Being sociably confident and cheerful is key in this role, so practice how you can convey your outgoing personality effectively.
✨Tip Number 3
Prepare to discuss your ability to perform under pressure. Think of examples from past experiences where you've successfully managed stressful situations, especially in a customer service or outdoor activity context.
✨Tip Number 4
Since the role requires working at height, consider sharing any relevant experiences that highlight your comfort and capability in such environments. This could include previous roles in outdoor sports or leisure activities that involved similar challenges.
We think you need these skills to ace High Ropes Instructor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a High Ropes Instructor. Familiarise yourself with the activities you'll be instructing and the skills required to ensure guest safety and enjoyment.
Tailor Your CV: Highlight any relevant experience in outdoor sports, customer service, or leisure industries. Emphasise your ability to work under pressure, communicate effectively, and engage with guests in a cheerful manner.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for outdoor activities and working with people. Mention specific experiences that demonstrate your suitability for the role and how you can contribute to creating memorable experiences for guests.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Center Parcs UK & Ireland
✨Show Your Passion for Adventure
Make sure to express your enthusiasm for outdoor activities and adventure sports during the interview. Share any personal experiences that highlight your love for high ropes, climbing, or similar activities, as this will resonate with the interviewers at Center Parcs.
✨Demonstrate Strong Communication Skills
As a High Ropes Instructor, you'll need to communicate effectively with guests of all ages. Prepare examples of how you've successfully engaged with people in previous roles, especially in customer service or leisure settings, to showcase your ability to connect with others.
✨Highlight Teamwork Experience
This role requires working closely with a team, so be ready to discuss your experience in collaborative environments. Share specific instances where you contributed to a team's success, particularly in high-pressure situations, to illustrate your teamwork skills.
✨Prepare for Safety Discussions
Safety is paramount in this role, so be prepared to discuss your understanding of safety protocols and your ability to maintain equipment. Familiarise yourself with general safety practices in outdoor activities, and be ready to explain how you would ensure guest safety during sessions.