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- Tasks: Assist guests with cycle rentals and sell accessories in a vibrant Cycle Centre.
- Company: Center Parcs is a leading holiday destination known for its family-friendly experiences.
- Benefits: Enjoy perks like discounts, free leisure access, and a bonus scheme.
- Why this job: Join a fun team at the heart of village life, perfect for active individuals.
- Qualifications: Good communication skills and a friendly attitude are essential; customer service experience is a plus.
- Other info: Flexible hours with opportunities for career development and recognised qualifications.
Overview
With a fleet of 3,000 cycles, our Cycle Centre is a thriving hub and a key part of the Center Parcs experience. Our dedicated team is responsible for ensuring our cycles and equipment are ready to hire out to our guests twice per week.
CYCLE CENTRE ASSISTANT | £12.37 per hour
As part of the Cycle Centre team, you will be required to deliver excellent service to our guests when allocating cycles and selling cycle accessories from the Cycle Centre shop.
This is a practical customer facing role, requiring a cheerful and confident communicator, who would relish the chance to undertake a busy and physically demanding job that’s right at the heart of village life.
Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Longleat Forest (BA12 7PU), as it is not easily accessible by public transport. If you plan to use public transport, please follow this plan your journey overview (Plan Your Journey).
Hours of Work
You will be contracted to work 64 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period.
As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.
About You
Essential requirements:
- Good communication skills
- Ability to perform under pressure
- Friendly, genuine and warm towards guests and colleagues
- Works well in a team
Desirable requirements:
- Full driving licence with experience of driving with a trailer
- Cytech Level 2 qualification or equivalent
- Previous experience of working in a customer service environment
About The Benefits
Center Parcs is a fantastic place to work, and the benefits are as impressive as they are unique. Here are just a few:
- Colleague Bonus Scheme
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
- Free use of our leisure facilities
- Discounted Center Parcs breaks
- 20% discount in our restaurant and retail outlets
- Access to Perks at Work Portal – offering a wide range of retail and leisure discounts
- An Employee Assistance Program – providing support on financial, health and legal matters
- Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
If this sounds like your ideal job, then we’d love to see your application.
Closing date: 18th February 2026
Interviews to be held: Ongoing
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
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At Center Parcs, everyone\’s welcome.
We recognise that we\’re all at our best when we\’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
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Cycle Centre Assistant employer: Center Parcs UK & Ireland
Contact Detail:
Center Parcs UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cycle Centre Assistant
✨Tip Number 1
Familiarise yourself with the Center Parcs experience and the Cycle Centre's role within it. Understanding how the Cycle Centre contributes to guest satisfaction will help you demonstrate your enthusiasm and knowledge during any conversations or interviews.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a customer service scenario. Being able to convey information clearly and warmly is essential for this role, so showing that you can handle customer interactions confidently will set you apart.
✨Tip Number 3
If you have a driving licence, consider gaining some experience driving with a trailer, as this could be beneficial for the role. Even if you don't have direct experience, showing a willingness to learn and adapt can impress potential employers.
✨Tip Number 4
Visit the Cycle Centre at Center Parcs if possible, or check out their social media pages. This will give you insights into the team dynamics and customer interactions, which you can reference in your discussions to show your genuine interest in the position.
We think you need these skills to ace Cycle Centre Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Cycle Centre Assistant position. Highlight your relevant skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect the essential and desirable requirements mentioned in the job listing. Emphasise your communication skills, customer service experience, and any relevant qualifications like Cytech Level 2.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you have demonstrated good communication and teamwork in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Center Parcs UK & Ireland
✨Show Your Enthusiasm for Customer Service
As a Cycle Centre Assistant, you'll be interacting with guests regularly. Make sure to express your passion for providing excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Teamwork Skills
This role requires working closely with a team. Be prepared to discuss your experience in collaborative environments. Highlight instances where you successfully worked as part of a team to achieve a common goal.
✨Prepare for Practical Scenarios
Since this is a practical role, think about how you would handle various situations that may arise at the Cycle Centre. Be ready to answer questions about managing busy periods or dealing with equipment issues, showcasing your problem-solving skills.
✨Know the Company and Its Values
Research Center Parcs and understand their commitment to diversity, equity, and inclusion. During the interview, align your answers with their values and demonstrate how you can contribute to their positive workplace culture.
