At a Glance
- Tasks: Welcome guests, answer queries, and assist with bookings at our beautiful village.
- Company: Join the friendly team at Center Parcs, where everyone is valued.
- Benefits: Enjoy free day passes, discounts, bonuses, and career development opportunities.
- Other info: Flexible part-time hours with opportunities for growth and learning.
- Why this job: Be part of creating memorable experiences for guests in a supportive environment.
- Qualifications: Friendly, confident communicators who can solve problems under pressure.
The predicted salary is between 27600 - 33600 £ per year.
What you'll be doing:
- Checking guests in and welcoming them to the village
- Answering questions by phone and in person
- Logging maintenance issues and helping with activity bookings
What's in it for you:
- Free day passes and access to leisure facilities (including the spa)
- Discounts on breaks and in our shops and restaurants
- Bonus scheme and recognition rewards
- A supportive, friendly team
- Career development and in‑role training
Your working hours:
- Part‑time contract, with shifts falling between 8:30 am and 10:30 pm
- You will be contracted to work a guaranteed minimum of 64 hours over a 4‑week period.
- You may be asked to work additional hours in line with operational requirements
- This role includes evenings, weekends and bank holidays
About you:
- Friendly, confident and clear when communicating
- Comfortable with booking systems (or happy to learn)
- Calm under pressure and quick to solve problems
Our values:
Each colleague at Center Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out our values: We care, we're brave, we're determined and we're naturally us.
Sound like your kind of job? Apply online today – interviews will be held on 16th June 2026.
Working here:
Check your route before applying – Longleat Forest, (BA12 7PU) isn't easily reached by public transport.
Closing date: 15th June 2026. Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
At Center Parcs, everyone’s welcome. We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Guest Services Assistant in Warminster employer: Center Parcs group
At Center Parcs Longleat Forest, we pride ourselves on being an exceptional employer, offering a supportive and friendly work environment where every team member is valued. With benefits such as free leisure access, discounts, and a strong focus on career development, we empower our Guest Services Assistants to thrive while contributing to a culture of inclusivity and respect. Join us in creating memorable experiences for our guests in a beautiful natural setting, where your individuality is celebrated and growth opportunities abound.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Services Assistant in Warminster
✨Tip Number 1
Get to know the company culture! Before your interview, check out Center Parcs' values and think about how you can show you're a great fit. We want to see that you care, are brave, and can be yourself!
✨Tip Number 2
Practice your communication skills! As a Guest Services Assistant, you'll be chatting with guests all day. Try role-playing common scenarios with a friend to boost your confidence and clarity.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past where you’ve handled tricky situations calmly. We love to see how you tackle challenges under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our friendly team at Longleat Forest. Don’t wait too long – apply early!
We think you need these skills to ace Guest Services Assistant in Warminster
Some tips for your application 🫡
Be Yourself:We want to see the real you! When writing your application, let your personality shine through. Show us how you embody our values of being friendly, brave, and naturally you.
Tailor Your Application:Make sure to customise your application for the Guest Services Assistant role. Highlight your communication skills and any experience with booking systems, even if it's just a willingness to learn!
Show Problem-Solving Skills:In your application, share examples of how you've handled tricky situations in the past. We love seeing candidates who can stay calm under pressure and think on their feet.
Apply Early:Don’t wait until the last minute! We encourage you to submit your application as soon as possible since we may close the vacancy once we have enough applications. Head over to our website and get started!
How to prepare for a job interview at Center Parcs group
✨Know the Role Inside Out
Before your interview, make sure you understand what a Guest Services Assistant does. Familiarise yourself with the key responsibilities like checking guests in, answering queries, and logging maintenance issues. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
Since this role is all about interacting with guests, be ready to showcase your friendly and confident communication style. Think of examples from your past experiences where you’ve successfully handled customer inquiries or resolved issues. This will highlight your ability to connect with people.
✨Stay Calm Under Pressure
The job can get busy, especially during peak times. Prepare to discuss how you manage stress and solve problems quickly. You might want to share a specific situation where you kept your cool and found a solution, as this will show you’re a great fit for the fast-paced environment.
✨Embrace the Company Values
Center Parcs values caring, bravery, determination, and authenticity. Think about how you embody these values in your work. Be ready to share stories that reflect these traits, as it will resonate well with the interviewers and show that you align with their culture.
