At a Glance
- Tasks: Keep our forest accommodation clean and welcoming for guests.
- Company: Join the friendly team at Center Parcs, dedicated to service excellence.
- Benefits: Enjoy free leisure access, discounts, bonuses, and career development.
- Other info: Part-time shifts with guaranteed hours and opportunities for extra work.
- Why this job: Make a difference in guests' experiences while working in a beautiful environment.
- Qualifications: Attention to detail, good communication, and a friendly attitude are key.
The predicted salary is between 26700 - 26700 £ per year.
Help keep the forest feeling fresh. Join our team and help maintain clean, welcoming accommodation for our guests. You'll play a key part in delivering swift and effective service recovery to help ensure guests enjoy a memorable stay.
What you’ll be doing:
- Clean guest accommodation, including bedrooms, bathrooms, kitchens and outdoor areas
- Strip and make beds to required standards
- Liaise with guests to resolve issues promptly and ensure a positive experience
- Support smooth changeovers
What’s in it for you:
- Free day passes and access to leisure facilities (including the spa)
- Discounts on breaks and in our shops and restaurants
- Bonus scheme and recognition rewards
- A supportive, friendly team
- Career development and in‑role training
Your working hours:
- Part‑time, shifts fall between 8:30am and 7:00pm
- You will be contracted to work a guaranteed minimum of 64 hours over a 4‑week period.
- You may be asked to work additional hours in line with operational requirements
- This role includes alternate weekends and one mid‑week shift per week
About you:
- Awareness of cleanliness standards and strong attention to detail
- Good communication and problem‑solving skills
- Friendly, approachable and a team player
Our values:
Each colleague at Center Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out our values: We care, we’re brave, we’re determined and we’re naturally us.
Working here:
Check your route before applying - Whinfell Forest (CA10 2DW), isn’t easily reached by public transport. Plan Your Journey.
Closing date: 10th June 2026. Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
At Center Parcs, everyone's welcome. We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Housekeeper / Cleaner - Service Excellence in Penrith employer: Center Parcs group
At Center Parcs Whinfell Forest, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment where every team member is valued. With competitive pay, free access to leisure facilities, and a strong focus on career development, we empower our staff to grow while ensuring our guests enjoy a memorable stay. Join us in creating a welcoming atmosphere that reflects our commitment to diversity, equity, and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper / Cleaner - Service Excellence in Penrith
✨Tip Number 1
Get to know the company culture! Before your interview, check out Center Parcs' values and think about how you can show you're a great fit. We want to see that you care, are brave, and can be yourself!
✨Tip Number 2
Practice your communication skills! As a Housekeeper/Cleaner, you'll need to liaise with guests and resolve issues quickly. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your attention to detail! During the interview, share examples of how you've maintained cleanliness standards in previous roles. We love hearing about your experiences and how you tackle challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our friendly team at Whinfell Forest. Don’t wait too long; apply early to stand out!
We think you need these skills to ace Housekeeper / Cleaner - Service Excellence in Penrith
Some tips for your application 🫡
Show Your Attention to Detail:When applying for the Housekeeper/Cleaner role, make sure to highlight your attention to detail. We want to see how you ensure cleanliness and organisation in your previous roles, as this is key to creating a welcoming environment for our guests.
Communicate Your Problem-Solving Skills:In your application, share examples of how you've resolved issues in the past. We value good communication and problem-solving skills, so let us know how you’ve turned challenges into positive experiences for others.
Be Yourself:We’re all about being ourselves at StudySmarter! Don’t hesitate to let your personality shine through in your application. We appreciate authenticity and want to know what makes you unique and how you can contribute to our friendly team.
Apply Early!:Don’t wait until the last minute to submit your application. The sooner you apply, the better your chances are of standing out. Head over to our website and get your application in before the closing date!
How to prepare for a job interview at Center Parcs group
✨Know Your Cleaning Standards
Familiarise yourself with cleanliness standards and expectations for the role. Be ready to discuss how you ensure high standards in your previous cleaning experiences, as this will show your attention to detail.
✨Showcase Your Communication Skills
Since you'll be liaising with guests, practice how you would handle common issues or complaints. Think of examples where you've resolved problems effectively, demonstrating your friendly and approachable nature.
✨Emphasise Teamwork
Prepare to talk about your experience working in a team. Highlight instances where you supported colleagues during busy periods or helped with changeovers, showcasing your ability to contribute positively to a team environment.
✨Align with Their Values
Research Center Parcs' values and think about how they resonate with you. Be ready to share personal anecdotes that reflect their commitment to care, bravery, determination, and authenticity, showing that you're a great cultural fit.
