At a Glance
- Tasks: Be the friendly face of our spa, ensuring guests have a relaxing experience.
- Company: Join Center Parcs, a welcoming and inclusive environment.
- Benefits: Enjoy free spa access, discounts, bonuses, and career development.
- Other info: Part-time hours with opportunities for additional shifts and growth.
- Why this job: Make a positive impact on guests' experiences while working in a supportive team.
- Qualifications: Strong communication skills and a proactive customer service attitude.
The predicted salary is between 12 - 13 £ per hour.
Join our team as a Spa Receptionist and be the welcoming face of Aqua Sana Forest Spa, providing a warm, professional service while ensuring a smooth and relaxing experience for every guest from arrival to departure.
What you'll be doing:
- Deliver friendly and professional front‑of‑house service to all guests
- Handle bookings, queries and the smooth running of the reception area
- Support treatment and retail sales to maximise profitability
- Work collaboratively with the team to maintain high service standards
What's in it for you:
- Free day passes and access to leisure facilities (including the spa)
- Discounts on breaks and in our shops and restaurants
- Bonus scheme and recognition rewards
- A supportive, friendly team
- Career development and in‑role training
Your working hours:
- Part‑time
- You will be contracted to work a guaranteed minimum of 60 hours over a 4‑week period.
- You may be asked to work additional hours in line with operational requirements.
- This role includes evenings and weekends.
About you:
- Strong communicator with excellent organisation, attention to detail and computer skills
- Proactive, solutions‑focused, with customer service experience and industry knowledge
- Builds effective relationships across all levels with a warm and genuine approach
- Demonstrates initiative, teamwork and exceptional time management skills
Our values:
Each colleague at Center Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out our values: We care, we’re brave, we’re determined and we’re naturally us.
Sound like your kind of job? Apply online today - interviews are ongoing.
Check your route before applying - Elveden Forest (IP24 3TR), isn’t easily reached by public transport: Plan Your Journey.
Closing date: 29th May 2026. Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
At Center Parcs, everyone's welcome. We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Spa Receptionist in Norfolk employer: Center Parcs group
At Center Parcs Elveden Forest, we pride ourselves on being an exceptional employer, offering a supportive and friendly work environment where every team member is valued. As a Spa Receptionist, you'll enjoy unique benefits such as free access to our leisure facilities, discounts on breaks, and opportunities for career development, all while contributing to a culture that champions diversity and inclusion. Join us in creating memorable experiences for our guests while growing your skills in a collaborative team setting.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Receptionist in Norfolk
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Center Parcs and Aqua Sana Forest Spa. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and confidently, especially when discussing your customer service experience and how you can contribute to a warm, welcoming environment.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit will not only boost your confidence but also align with the friendly and professional service that guests expect at the spa.
✨Tip Number 4
Follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can set you apart from other candidates. It shows that you’re proactive and genuinely interested in the role, which is exactly the kind of attitude we value at StudySmarter.
We think you need these skills to ace Spa Receptionist in Norfolk
Some tips for your application 🫡
Be Yourself:We want to see the real you! Don’t be afraid to let your personality shine through in your application. Show us how your unique qualities align with our values of care, bravery, determination, and being naturally you.
Tailor Your Application:Make sure to customise your application to highlight your customer service experience and skills that match the Spa Receptionist role. Mention specific examples of how you've delivered friendly and professional service in the past.
Show Your Team Spirit:We love teamwork here at StudySmarter! In your application, share instances where you've worked collaboratively with others to achieve a common goal. This will show us that you can contribute to our supportive and friendly team environment.
Apply Early:Don’t wait until the last minute! We encourage you to submit your application as soon as possible since we may close the vacancy once we receive enough applications. Head over to our website and get started today!
How to prepare for a job interview at Center Parcs group
✨Know the Spa Inside Out
Before your interview, make sure you familiarise yourself with Aqua Sana Forest Spa and its offerings. Understand the treatments, services, and any special promotions they have. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Spa Receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure a positive experience.
✨Demonstrate Team Spirit
Collaboration is key in this role. Be ready to discuss how you've worked effectively within a team in previous jobs. Share specific instances where your teamwork contributed to achieving a common goal, as this aligns with the company's values.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Opt for a polished look that reflects the calm and welcoming atmosphere of a spa. This shows that you understand the importance of presentation in the hospitality industry.
