At a Glance
- Tasks: Lead a dynamic housekeeping team to maintain high standards of cleanliness and hygiene.
- Company: Join the vibrant Center Parcs community, known for its inclusive culture.
- Benefits: Enjoy competitive pay, bonuses, discounts, and access to leisure facilities.
- Other info: Flexible hours with excellent career development opportunities.
- Why this job: Make a real difference in guests' experiences while developing your leadership skills.
- Qualifications: Strong communication skills and previous supervisory experience preferred.
Overview
At Center Parcs all our accommodation has been designed and built to the highest standards. Our Housekeeping team maintains more than 700 units of accommodation, from apartments and penthouses to lodges and treehouses, and looks after public areas and office spaces. It’s the largest team on each Village, and no two days are the same.
Join our Housekeeping team today and ensure families can enjoy quality time together in the comfort of their accommodation.
Housekeeping Team Leader - Accommodation | £14.01 per hour
In this role you will supervise the smooth and efficient running of the cleaning operation for accommodation units and a team of Housekeeping Assistants. You will provide training and development to all colleagues within the department to ensure the highest standards of cleanliness and hygiene are achieved daily.
As a Team Leader, you will assist with the organisation and allocation of duties, motivate and develop your team, monitor cleaning standards and ensure maximum security is maintained within the housekeeping department in relation to keys, stores, guests and company property at all times.
You should have good verbal and written communication skills and an organised, methodical approach to work. The ideal candidate will be flexible and adaptable, have a motivational approach with their team, and have previous supervisory experience.
Hours of Work
Working on Fridays and Mondays, you will be contracted to work 72 hours per 4-week period. Shifts are from 8:30am – 5pm and include 1 hour paid travel and a free bus from the West Coast or 1 hour paid travel from Carlisle. The village is open 365 days a year, so working hours will include weekends, public/bank holidays and during Christmas and/or New Year on a rota basis.
Experience, Skills & Qualifications
Essential requirements:
- Sociably confident with excellent interpersonal skills and the ability to support, develop and lead a team
- Good knowledge and exposure to using technology and hand-held devices, with a willingness to be trained on relevant apps and software
- Have a motivational approach to colleagues and work
- Empathetic and supportive approach to leading a team
Desirable requirements:
- Experience of leading a team in a demanding service-driven environment
- Previous experience in the cleaning and/or hospitality industry
- Customer service experience
- Ability to coach and encourage individuals to be accountable for their own performance
About the Benefits
Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:
- Colleague Bonus Scheme
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
- Free use of our leisure facilities
- Discounted Center Parcs breaks
- 20% discount in our restaurant and retail outlets
- Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
- An Employee Assistance Program - providing support on financial, health and legal matters
- Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
If this sounds like your ideal job, we’d love to see your application.
Interviews to be held: Ongoing
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
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At Center Parcs, everyone's welcome.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Housekeeping Team Leader - Accommodation NEW Center Parcs Posted today Penrith employer: Center Parcs group
Center Parcs is an exceptional employer, offering a vibrant work culture that prioritises teamwork and personal development. With unique benefits such as a Colleague Bonus Scheme, discounted leisure breaks, and access to extensive career progression opportunities, employees are supported in both their professional and personal lives. Located in Penrith, the role of Housekeeping Team Leader not only allows you to lead a dedicated team but also ensures that families can create lasting memories in a pristine environment.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Team Leader - Accommodation NEW Center Parcs Posted today Penrith
✨Tip Number 1
Get to know the company culture! Before your interview, check out Center Parcs' social media and website. Understanding their values will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or handled challenges. Be ready to share these stories during your interview to demonstrate your experience as a Housekeeping Team Leader.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. A smart appearance shows that you take the opportunity seriously and are ready to lead.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Housekeeping Team Leader - Accommodation NEW Center Parcs Posted today Penrith
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your experiences and what motivates you to lead a team in housekeeping.
Tailor Your Application:Make sure to tailor your application to the Housekeeping Team Leader role. Highlight your supervisory experience and any relevant skills that match the job description. This shows us you’re serious about the position!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Center Parcs group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeping Team Leader. Familiarise yourself with the responsibilities like supervising cleaning operations and training your team. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Be ready to discuss your previous supervisory experience. Think of specific examples where you've motivated a team or improved cleaning standards. This will demonstrate your ability to lead and develop others, which is crucial for this role.
✨Communicate Clearly
Since good verbal and written communication skills are essential, practice articulating your thoughts clearly. You might be asked how you would handle team conflicts or communicate expectations, so prepare some scenarios to illustrate your approach.
✨Emphasise Flexibility and Adaptability
The job requires a flexible approach, especially with varying shifts and demands. Be prepared to discuss how you've adapted to changing situations in the past and how you can bring that adaptability to the Housekeeping team at Center Parcs.
