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- Tasks: Provide a warm welcome and assist guests with their luggage at Center Parcs.
- Company: Join the friendly team at Center Parcs, where guest experience is our priority.
- Benefits: Enjoy competitive pay, discounts, and access to leisure facilities.
- Why this job: Make a difference in guests' holidays while developing your customer service skills.
- Qualifications: Must have a full UK driving licence and excellent interpersonal skills.
- Other info: Flexible hours with opportunities for career growth and development.
The predicted salary is between 10 - 16 £ per hour.
Be the difference between guests experiencing a good break and a great break at Center Parcs. The Guest Services team handle the check-in of around 4,000 guests twice a week at each village and are the key point of contact for guest queries, concerns and issues at any time of day or year. Each Guest Services team is integral to delivering an experience that will exceed guests’ expectations, from the moment they drive into Center Parcs, until the moment they leave.
In this role you will work closely with Guest Services and Security colleagues to provide a smooth, professional arrival and departure service for our guests. You will be responsible for meeting and transferring guests and their luggage to and from Flitwick train station to their Center Parcs accommodation. Excellent customer service skills are required as you will be required to greet guests in a polite and cheerful manner and to take every opportunity to enhance their stay with us.
Responsibilities- Ensuring the vehicle is roadworthy, clean and tidy and that all on board facilities and equipment is in good working order
- Ensuring that driving hours are recorded on the Drivers Weekly Record Sheet
- Please note that this role will involve heavy lifting as you will be required to assist our guests with their luggage.
Due to the sensitive nature of this role the successful applicant will be required to apply for disclosure with the Disclosure and Barring Service (formerly CRB). This disclosure, together with other selection information, will need to be satisfactory to the Company for employment to commence.
Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Woburn Forest (MK45 2HZ), as it is not easily accessible by public transport.
HOURS OF WORKYou will be contracted to work 80 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. Shifts will fall between 8am and 9pm, working 10 hour shifts. As our village is open 365 days of the year, your working hours will include weekends, public / bank holidays and during Christmas and / or New Year on a rota basis.
ABOUT YOUEssential requirements- Full UK manual driving licence held for a minimum of 6 months
- Socially confident with excellent interpersonal skills and ability to work independently
- Previous experience working in a similar role or environment
- Have a motivational and flexible approach towards colleagues and team
- Friendly, genuine, and warm towards guests and colleagues
- Customer service experience
- Colleague Bonus Scheme
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
- Free use of our leisure facilities
- Discounted Center Parcs breaks
- 20% discount in our restaurant and retail outlets
- Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
- An Employee Assistance Program - providing support on financial, health and legal matters
- Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
If this sounds like your ideal job, then we’d love to see your application. Closing date 16th January 2026. Interviews to be held Ongoing. Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
At Center Parcs, everyone's welcome. We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Driver - Guest Services NEW Center Parcs Posted today Bedford employer: Center Parcs group
Contact Detail:
Center Parcs group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver - Guest Services NEW Center Parcs Posted today Bedford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Center Parcs. Understand their values and what makes them tick. This way, you can show how you fit into their culture and how you can contribute to making guests' experiences unforgettable.
✨Tip Number 2
Practice your customer service skills! Since this role is all about enhancing guest experiences, think of examples from your past where you've gone above and beyond for someone. Be ready to share these stories during your interview to demonstrate your friendly and warm approach.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance will help you feel more confident and show that you take the role seriously.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Center Parcs team. Don’t forget to submit your application early, as roles can close quickly!
We think you need these skills to ace Driver - Guest Services NEW Center Parcs Posted today Bedford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can make a difference for our guests.
Tailor Your Application: Make sure to tailor your application to the Driver - Guest Services role. Highlight any relevant experience you have, especially in customer service or similar driving roles, and connect it back to how it will benefit our guests at Center Parcs.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your skills and experiences!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at Center Parcs group
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Driver in Guest Services. Familiarise yourself with the key tasks like guest transfers and luggage handling. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this role is all about enhancing guests' experiences, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help someone, as this will resonate well with the interviewers.
✨Be Prepared for Practical Questions
Expect questions that assess your driving skills and ability to handle heavy lifting. You might be asked how you would ensure the vehicle is roadworthy or how you would assist a guest with their luggage. Practising these scenarios can give you an edge.
✨Demonstrate Your Flexibility
The job requires a flexible approach to working hours, so be prepared to discuss your availability. Highlight your willingness to work weekends and holidays, as this shows you're committed to being part of the team and providing great service year-round.