Operational Support Shift Leader - Accommodation
Sherwood Forest |
Circa
£28,400 pro rata per annum Lead the team helping to keep our accommodation at its best As a Maintenance Shift Leader (Accommodation), you’ll supervise day-to-day operations, support and develop colleagues and help maintain high accommodation maintenance standards. You’ll coordinate planned preventative maintenance, respond to operational issues and use guest feedback to identify improvements, while promoting safe working practices. What you'll be doing Supervise daily operations, allocate work and monitor productivity, quality and deadlines to maintain high operational standards. Manage the completion of in-house planned preventative maintenance tasks and report on progress. Use guest feedback to identify trends and implement improvements to accommodation maintenance standards. Provide a front-line response and call-out support for fire alarm activations and other physical incidents and help ensure hazard reports are actioned within 48 hours or escalated appropriately. Onboard and train colleagues, provide coaching and feedback, reinforce team standards and behaviours, and conduct return-to-work interviews. Track attendance, output and quality, address performance shortfalls and escalate recurring concerns. Communicate procedural changes, priorities and expectations so colleagues understand what’s needed. Ensure policies and procedures are followed, support audits and compliance checks, and promote safe working practices. Act as the first escalation point, resolve routine operational issues and guest or stakeholder concerns and escalate complex issues appropriately. Keep departmental vehicles tidy and well stocked and coordinate the required vehicle inspections. Take part in the divisional manager duty rota, providing a divisional presence and leading the department. What's in it for you Free day passes and access to leisure facilities (including the spa) Discounts on breaks and in our shops and restaurants Bonus scheme and recognition rewards A supportive, friendly team Career development and in-role training Your working hours Full-time contract You will be contracted to work a guaranteed minimum of 150 hours over a 4‑week period. You may be asked to work additional hours in line with operational requirements This role includes early mornings, evenings, weekends and bank holidays About you You can organise and prioritise maintenance work, monitor progress and maintain high standards. You can support and coach colleagues, communicate expectations clearly and address issues constructively. You take a practical approach to problem solving, use feedback to identify improvements and promote safe working practices. Our values Each colleague at Center Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out
our values
: We care, we're brave, we're determined and we're naturally us. Sound like your kind of job? Apply online today - interviews are ongoing Working here Check your route before applying - Sherwood Forest (NG22 9BN), isn't easily reached by public transport Plan Your Journey Closing date:
27th November 2026 Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged. Follow us - Facebook | LinkedIn At Center Parcs, everyone's welcome. We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Operational Support Shift Leader - Accomodation employer: Center Parcs Careers
Center Parcs is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. As a Kitchen Manager / Head Chef, you will enjoy competitive benefits including a management bonus scheme, pension with life assurance, and access to leisure facilities, all while working in a supportive environment that values diversity and inclusion. With excellent opportunities for career progression and the chance to make a meaningful impact in a dynamic kitchen setting, this role is perfect for those seeking a rewarding culinary career.
