Centellic is seeking a Customer Success Manager to oversee a portfolio of Lexology PRO and SPG customers in London. You will drive retention, adoption, and satisfaction, while coordinating with Sales, Product, Marketing, Support and Retention teams to deliver a consistent experience.
You will develop proactive success plans, monitor health metrics, identify risks and opportunities, and contribute to scalable engagement programmes that support growth and long-term retention.
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Senior Customer Success Manager - B2B SaaS & Renewal Growth employer: Centellic
Centellic is an exceptional employer that fosters a dynamic and collaborative work culture, particularly within the vibrant legal tech events sector. Employees benefit from comprehensive professional development opportunities, including mentorship for junior team members, and enjoy the excitement of working in a fast-paced environment that connects innovators and industry leaders. With a commitment to employee growth and a focus on impactful events, Centellic offers a rewarding career path for those looking to make a significant contribution in the legal technology space.
