Centellic in London is seeking a Service Delivery Manager to oversee the operational management, governance and continual improvement of IT support services delivered via the outsourced global helpdesk.
The role focuses on service performance, supplier accountability and customer experience, with collaboration across Infrastructure, InfoSec, Enterprise Services, CRM, Product & Technology and business stakeholders to mature service delivery across regions.
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London-based Global IT Service Delivery Lead employer: Centellic
Centellic is an exceptional employer that fosters a dynamic and collaborative work culture, particularly within the vibrant legal tech events sector. Employees benefit from comprehensive professional development opportunities, including mentorship for junior team members, and enjoy the excitement of working in a fast-paced environment that connects innovators and industry leaders. With a commitment to employee growth and a focus on impactful events, Centellic offers a rewarding career path for those looking to make a significant contribution in the legal technology space.
