Centellic is seeking a Director of Customer Success to lead the CS function across product portfolios, driving value, retention, adoption and engagement throughout the lifecycle. You will own strategy, execution and performance of High and Mid Touch segments, build a high-performing team, implement ChurnZero, and partner with Product, Sales, Marketing and Support to maximise growth.
Reporting to the Chief Customer Officer, this role offers visibility across the business and the chance to shape
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Chief Customer Success & Growth Architect in London employer: Centellic
Centellic is an exceptional employer that fosters a dynamic and collaborative work culture, particularly within the vibrant legal tech events sector. Employees benefit from comprehensive professional development opportunities, including mentorship for junior team members, and enjoy the excitement of working in a fast-paced environment that connects innovators and industry leaders. With a commitment to employee growth and a focus on impactful events, Centellic offers a rewarding career path for those looking to make a significant contribution in the legal technology space.
