At a Glance
- Tasks: Join us to design innovative AI-driven solutions and guide enterprise clients through their automation journey.
- Company: Salesforce, the leading AI CRM, where ambition meets action and innovation is a way of life.
- Benefits: Enjoy competitive salary, flexible work options, and resources for personal and professional growth.
- Other info: Collaborative environment with opportunities for mentorship and career advancement.
- Why this job: Be a key player in transforming businesses with cutting-edge AI technology and process intelligence.
- Qualifications: 5+ years in technical sales, strong data engineering skills, and a passion for AI solutions.
The predicted salary is between 60000 - 80000 £ per year.
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Agentforce is the future of AI, and you are the future of Salesforce. At Salesforce, we are seeking outstanding individuals to join our team as an Apromore Solution Engineer with a strong technical background and deep expertise in process intelligence, data engineering, and AI‑driven solutions. In this role, you will go beyond traditional pre‑sales; you will be pivotal in bridging the gap between process perception and reality, designing bespoke B2B solutions, and acting as a trusted technical advisor to safely guide enterprise clients through their automation and Agentic AI adoption journey.
About Apromore
Apromore is a global leader in AI‑driven process intelligence technology. Now part of Salesforce, Apromore provides organizations with an "Intelligent Process Twin" to gain complete operational transparency. As enterprises rush to scale AI, Apromore bridges the gap between process perception and reality, acting as the critical backbone that enables organizations to systematically discover, de‑risk, deploy, and govern Agentic AI automation across the enterprise.
About the Role
As a key technical anchor within our Apromore Specialist team, you will partner directly with Account Executives to advance and close enterprise opportunities by establishing deep technical credibility. This is a hands‑on, high‑impact role requiring pre‑sales depth and engineering mastery. You will target, among others, enterprise clients who are scaling AI into production, leveraging Apromore's process intelligence capabilities to precisely identify high‑propensity, high‑ROI use cases for AI agents (such as Agentforce). You will guide C‑level executives and technical stakeholders away from broad anecdotes and align them onto data‑driven, value‑backed technical solutions.
What you’ll be doing:
- Run Great Technical Discovery: Partner with AEs to conduct comprehensive technical discovery sessions. Analyze sophisticated business problems, uncover real technical blockers, mapping architecture constraints to design optimized "To‑Be" processes.
- Prototyping & Hands‑on Implementation: Act as a "builder" by constructing Proof of Concepts (PoCs) and minimum viable prototypes. Ingest historical event logs into Apromore to capture factual baselines and empirically validate the technical feasibility of proposed agentic automations, replatforming initiatives, and cost‑saving opportunities.
- Data Configuration & Architecture: Guide customers on end‑to‑end data connectivity. Assist client teams in designing robust process data models, building efficient ETL/processing pipelines, and seamlessly integrating enterprise data ecosystems (such as Salesforce Data Cloud, Snowflake, or legacy ERPs).
- Deliver Value‑Based Technical Messaging: Fluent in both API and ROI, you will translate working prototypes into solid business cases. Help executive decision‑makers across Automation/AI, Digital Transformation, Operational Excellence, and Risk & Compliance understand how process optimization maps to financial business impact.
- De‑Risk Agentic AI Deployments: Help customers envision and safely activate autonomous AI agents. Employing your technical depth, demonstrate how clean process context, clear handoffs, and well‑understood workflows are required to deploy agents safely, productively, and within trust guardrails.
- Deliver Training & Consultancy Projects: Lead and execute professional service engagements in process intelligence, technical onboarding, and specialized training programs for enterprise clients. Serve as the primary consultant to ensure successful customer adoption, guiding their teams on advanced process intelligence methodologies and execution best practices.
- Scale Engineering Impact: Contribute to the broader solutions community by building reusable assets, reference architectures, demo innovations, and mentoring junior Solution Engineers.
What you should have:
- 5+ Years of Experience in customer‑facing technical selling roles (Solution Engineer, Technical/Solution Architect, Forward Deployed Engineer) or technical project delivery roles.
- Process Intelligence Expertise: Background working with process analytics, process mining, task mining, process simulation and data‑driven business process management concepts.
- Strong Data Engineering Skills & Builder Credibility: Experience working with SQL, Python and building data pipelines and API integrations.
- AI Fluency: Familiarity with LLMs, prompt engineering, and agentic orchestration frameworks.
- Sales Instinct & Commercial Curiosity: An understanding of how pre‑sales fits into a complex enterprise deal cycle. You are energized by solving technical puzzles that directly unlock commercial success.
- Exceptional Relationship Building: Proven ability to connect and communicate technical concepts fluidly to diverse stakeholders, ranging from C‑suite executives to IT infrastructure and database teams.
- Education: Bachelor’s degree in Computer Science, Software Engineering, Data Science/AI, or equivalent.
Characteristics:
- An outstanding blend of technical depth, strategic business acumen, and low‑ego collaboration.
- An agile, "roll‑up‑your‑sleeves" layout to problem‑solving that favors progress over perfection.
- Intellectual openness and the ability to comfortably navigate ambiguity.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt‑in to the interview scheme as part of the application process. If you would like to apply under the scheme, please use the Accommodations Request Form and scroll to the UK Disability Confident Scheme section within the form.
Also note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see the Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt‑out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Know your rights: workplace discrimination is illegal.
Specialist Solution Engineer employer: Centaur Labs
Salesforce is an exceptional employer that champions innovation and inclusivity, providing a dynamic work culture where employees can thrive. With a strong focus on professional growth, employees are empowered to leverage cutting-edge AI technologies while collaborating with diverse teams to drive meaningful change in the business landscape. Located in a vibrant environment, Salesforce offers comprehensive benefits and resources that support work-life balance, ensuring that every team member can unleash their full potential.
StudySmarter Expert Advice🤫
We think this is how you could land Specialist Solution Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at Salesforce or in similar roles. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to process intelligence and AI solutions. We want you to showcase your technical skills and how they align with Salesforce's mission.
✨Tip Number 3
Showcase your passion for innovation! During interviews, share examples of how you've driven change or solved complex problems in previous roles. This will resonate well with Salesforce's values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Salesforce team.
We think you need these skills to ace Specialist Solution Engineer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Specialist Solution Engineer role. Highlight your relevant experience in process intelligence and data engineering, and show us how you can bridge the gap between technical solutions and business needs.
Showcase Your Technical Skills:We want to see your technical prowess! Include specific examples of your experience with SQL, Python, and any AI-driven solutions you've worked on. This is your chance to demonstrate your hands-on capabilities and how they align with our needs.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point while still showcasing your personality and passion for the role.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep track of applications efficiently.
How to prepare for a job interview at Centaur Labs
✨Know Your Tech Inside Out
As a Specialist Solution Engineer, you need to be well-versed in process intelligence and data engineering. Brush up on your SQL and Python skills, and be ready to discuss how you've used these tools in past projects. This will show your technical credibility and help you connect with the interviewers.
✨Prepare for Technical Discovery Scenarios
Expect to run through technical discovery sessions during your interview. Familiarise yourself with common business problems and think about how you would map architecture constraints to design optimised processes. Practising these scenarios can give you a leg up in demonstrating your problem-solving skills.
✨Showcase Your Relationship-Building Skills
Salesforce values exceptional relationship building. Be prepared to share examples of how you've effectively communicated complex technical concepts to diverse stakeholders, from C-suite executives to IT teams. This will highlight your ability to bridge the gap between technical and non-technical audiences.
✨Demonstrate Your Sales Instinct
Understanding the pre-sales process is crucial. Think about how your technical solutions can unlock commercial success for clients. Be ready to discuss specific instances where your technical expertise directly contributed to closing a deal or enhancing client satisfaction.
