Leo Cancer Care: Installations Engineer Level I-II in Crawley

Position Summary: Leo Cancer Care is looking for an Installation Engineer to join the growing Order Fulfilment Team. The Installation Engineer needs to be a dynamic and solution-focused individual who can work as part of a team and individually. This is a customer-facing role where the highest level of professionalism is required. This role will require regular international travel to our rapidly growing number of customer sites around the globe.

Key Responsibilities:

• Work as part of a team to install Leo Cancer Care systems within the product portfolio to the required specification and quality within the project timescales.
• Complete mechanical and electrical installations of Leo Cancer Care products.
• Completion of installation documentation and Device Acceptance Testing.
• Meet all Key Performance Indicators (KPI’s) of Order Fulfilment Hardware Installation for your position.
• Submit timely and accurately; expense reports, film badges, and all job required administrative duties.
• Operate in accordance with the Leo Cancer Care quality system and complete the administration requirements of the role in a timely and accurate manner.
• Manage own workload.
• Provide every customer with high quality service and attention throughout the installation process.
• Always follow Leo Cancer Care's quality and safety policies.
• Be prepared to work as required at times and locations dictated by the needs of Leo Cancer Care and the customer.
• Provide feedback to the Installation Manager regarding any issues, solutions or opportunities which may need to be communicated to other parts of the organization.
• Identify and implement improvements that enhance the customer’s satisfaction.
• Maintain an up-to-date knowledge of all Leo Cancer Care products.
• Contribute to design meetings, improvement projects and training of other staff as directed.
• Contribute to process design and improvements.
• Other duties as assigned from time to time.

Physical Requirements:

• Comfortable working on a customer site environment.
• Capable of standing, walking, bending, and reaching for extended periods.
• Ability to lift and carry objects weighing up to 50 lbs.

Relevant Knowledge and Skill Requirements:

• 3+ years of experience in complex medical device installation or manufacturing with experience in working in a highly regulated, fast paced and compliance-oriented environment.
• Background in STEM.
• Able to read technical drawings, both mechanical and system/electrical schematics.
• Ability to work collaboratively in a team-oriented environment.
• Problem-solving skills to anticipate issues and handle them appropriately when they do.
• Strong organizational skills to manage multiple moving pieces with flexibility.
• Highly motivated and have good problem-solving skills.
• Strong customer focus and have excellent customer service skills required.
• A good communicator at all levels, written and verbal output shall be concise and accurate.
• Ability to represent the organization in a professional and positive manner.
• Ability to work in a time-sensitive and deadline driven environment.
• Must reside within 1 hour of a major airport with ability for international connections.
• Must be able to travel domestically and internationally as required for the role, up to 80% of the time.
• Anticipating possible extended amounts of time away or short stays at home.
• Possess a passport for international travel.
• Knowledge of Salesforce is an advantage but can be taught.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Forklift operation certification is a plus, but not necessary, will provide training.

About Leo Cancer Care:

Leo Cancer Care is helping make changes in Radiation Therapy by shifting to upright patient positioning, imaging and treatment. We do what we do to find a better way, a better way to treat cancer and create a paradigm shift in radiation therapy to benefit all. We will do this by improving the accessibility and medicine in cancer care globally, making cancer treatment a more human experience for all. Working in radiotherapy not only will you be driving change for the greater good, but you'll be working on products that span a large field of different disciplines.

Ways of Working:

Leo Cancer Care is dedicated to fostering a diverse and inclusive workplace environment. We embrace and celebrate the unique backgrounds, experiences, and perspectives of all individuals. We believe that diversity enriches our organization and strengthens our ability to innovate and excel. Discrimination or harassment of any kind will not be tolerated. We encourage all qualified candidates to apply and join us in our mission to create a respectful and equitable workplace for all.

Leo Cancer Care is an equal opportunity employer.