At a Glance
- Tasks: Lead and support youth programs, ensuring high-quality services for young people.
- Company: Centacare, a community-focused social services agency since 2001.
- Benefits: Generous salary packaging, flexible culture, career development, and wellbeing support.
- Other info: Join a dynamic team committed to positive change and professional growth.
- Why this job: Make a real difference in the lives of young people and communities.
- Qualifications: Relevant qualifications in Community Services or Social Work and leadership experience.
The predicted salary is between 31500 - 38500 £ per year.
Introduction
Who We Are
Since 2001, Centacare, a Social Services Agency of the Catholic Diocese of Armidale, has been a vital part of the local community. We provide a wide range of social welfare services to support individuals, families, and the broader community. As a Catholic agency, we welcome everyone—regardless of religion, circumstance, ethnicity, economic situation, age, gender, or ability. Our work is guided by our core values: Dignity | Community | Cooperation | Support. These principles shape how we deliver programs and support individuals, families, children, and young people across the New England and North West region.
What This Role Involves | What You Get to Do
As the Team Leader – Youth Programs, you will lead the effective delivery of Centacare's Youth on Track (YOT), Keep on Track (KoT) and Youth Drug & Alcohol Support (YDAS) programs. Reporting to the Families, Wellbeing and Justice Program Manager, you will provide leadership, supervision and support to a dedicated team delivering high-quality, client-centred services to young people. You will play a key role in fostering a positive team culture, ensuring quality service delivery, supporting staff development, maintaining strong stakeholder relationships and ensuring programs meet contractual, legislative and organisational requirements. The role will also involve maintaining a client caseload, as agreed with the Program Manager.
Description Key Responsibilities
- Lead, supervise and develop staff to deliver high-quality, client-centred youth services, including regular supervision, coaching and team meetings.
- Monitor program delivery and outcomes to ensure services meet client needs, contractual requirements, KPIs and organisational objectives.
- Maintain a client caseload as agreed with the Program Manager and support effective engagement with young people accessing services.
- Build and maintain strong stakeholder relationships with government agencies, community organisations and other key partners.
- Ensure compliance and effective governance across the programs, including legislation, funding requirements, organisational policies, data collection, record keeping, reporting and grant acquittals.
- Identify and manage risks and support continuous improvement, including program evaluation, accreditation and implementation of service improvements.
- Promote a positive and professional team culture, role modelling ethical standards, maintaining current sector knowledge and contributing to broader organisational initiatives.
Skills & Experience We’re Looking For - Essential Requirements
- Relevant qualifications in Community Services, Social Work or a related field.
- Demonstrated leadership, team-building and staff supervision experience.
- Strong communication, interpersonal and relationship-building skills, with the ability to engage effectively with young people, families, stakeholders and community organisations.
- Sound understanding of community services frameworks, legislation and best practice, with experience in youth, community services, drug and alcohol or related programs highly regarded.
- Strong organisational and problem-solving skills, with the ability to manage competing priorities, meet deadlines, demonstrate initiative and exercise sound professional judgement.
- Willingness and ability to travel across the New England and North West region as required.
Skills And Experiences What We Offer
We are committed to the organisation's growth and our team members' wellbeing. Here's what you can look forward to:
- Increase Your Take-Home Pay – Access generous salary packaging benefits of up to $18,500 per year for everyday living and entertainment expenses.
- Be Part of Positive Change – Join a dynamic and evolving organisation committed to supporting young people, families and communities.
- Flexible & Supportive Culture – Work in a collaborative, inclusive and values-driven environment where your contribution is valued.
- Career Development Opportunities – Expand your skills and advance your career through ongoing learning, development and professional opportunities.
- Wellbeing Matters – Enjoy access to our Employee Assistance Program (EAP), providing free and confidential counselling and wellbeing support.
- Recognition & Celebration – Be acknowledged for your contributions through our WOW Awards program, celebrating outstanding achievements and impact.
The Next Step
Ready to Apply? If you're an experienced community services professional who is passionate about supporting young people and leading a team to deliver meaningful outcomes, we'd love to hear from you. To be considered, please submit:
- A covering letter/statement addressing the Essential Criteria.
- Your resume.
For more information or role-related queries, contact our P&C Team at hr@centacarenenw.com.au. This is a rolling recruitment process — interviews may be scheduled as suitable applications are received, so don't wait to apply! Applications close: 4:00 PM, Wednesday, September 2026.
The Diocese of Armidale is committed to safeguarding children and vulnerable persons and to preventing those in our care from experiencing abuse, neglect, exploitation, or harm. Centacare is committed to implementing and maintaining compliance with the NSW Child Safe Standards and the National Catholic Safeguarding Standards and adopts a zero-tolerance approach to the abuse of children and vulnerable people. All individuals working in the name of the Diocese are required to comply with the Safeguarding Policy and Code of Conduct and to actively contribute to a safe and respectful environment for children and vulnerable persons. Employment screening requirements apply to this position and include a National Police Check, a valid NSW Working With Children Check, and an NDIS Worker Screening Check where required. These clearances must be maintained throughout employment.
Click Apply below to begin your application via SEEK and join a team that values dignity, community, cooperation and support.
Team Leader - Youth Programs in Tamworth employer: Centacare NENW
Centacare is an exceptional employer dedicated to fostering a supportive and inclusive work environment, where team members are valued for their contributions to meaningful social change. With generous salary packaging options, flexible working arrangements, and a strong commitment to employee wellbeing and professional development, you will thrive in a culture that prioritises growth and collaboration. Join us in making a positive impact in the New England and North West region while enjoying the benefits of being part of a dynamic and evolving organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Youth Programs in Tamworth
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Centacare NENW.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Centacare NENW!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Centacare NENW, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Centacare NENW or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Team Leader - Youth Programs in Tamworth
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Centacare NENW:Before hitting send, make sure to tailor your application specifically to Centacare NENW! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Centacare NENW
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
