Family Support & Safety Coordinator in Tamworth

Make a difference through specialist family safety support

Are you passionate about supporting victim survivors and children impacted by domestic and family violence?

Do you have experience in risk assessment, safety planning and working collaboratively with specialist services?

Centacare NENW is looking for a Family Safety Worker to join our Men's Behaviour Change Program. This is an opportunity to make a meaningful difference by providing proactive, trauma-informed support to victim survivors while contributing to coordinated responses to domestic and family violence across the New England North West.

About Centacare NENW

Since 2001, Centacare NENW, the Social Services Agency of the Catholic Diocese of Armidale, has been supporting individuals, families and communities across the New England North West.

As a Catholic agency, we welcome everyone regardless of religion, circumstance, ethnicity, economic situation, age, gender or ability.

Our work is guided by four core values:

Dignity | Community | Cooperation | Support

These values shape how we work with our clients, our communities and each other.

About the role

The primary purpose of the Family Safety Worker role is to prioritise the safety and wellbeing of victim survivors and children connected to perpetrators of violence participating in the Men's Behaviour Change Program.

Working independently from the men's intervention, you will provide proactive outreach, risk assessment, safety planning, advocacy and connection to specialist services.

You will use the Risk, Safety and Support Framework (RSSF) to support structured professional judgement, monitor changes in risk and contribute to coordinated responses within the domestic and family violence service system.

This is a varied role that will involve working directly with victim survivors, collaborating with specialist services and attending interagency meetings across the New England North West region.

Your responsibilities will include:

• Providing proactive outreach and engagement with victim survivors connected to Men's Behaviour Change Program participants
• Conducting initial and ongoing risk assessments, including the use of the Domestic Violence Safety Assessment Tool (DVSAT) where required
• Developing, reviewing and implementing individualised safety plans with victim survivors
• Monitoring changes in risk and responding to escalating or emerging safety concerns
• Providing trauma-informed and culturally safe support, advocacy and information
• Facilitating warm referrals to specialist domestic and family violence, legal, housing, health, counselling and child-focused services
• Supporting the safety and wellbeing of children through identification of risk, referral and service coordination
• Working collaboratively with Men's Behaviour Change Program Facilitators while maintaining clear role separation and independence from the men's intervention
• Participating in information sharing and coordinated responses in accordance with relevant legislation and consent requirements
• Contributing to Safety Action Meetings and integrated service responses where serious threat is identified
• Working inclusively with Aboriginal and Torres Strait Islander communities and culturally and linguistically diverse communities
• Supporting inclusive practice and reasonable adjustments for people with disability, cognitive impairment and neurodiversity
• Maintaining accurate, timely and confidential client records and completing required documentation
• Participating in supervision, reflective practice and professional development
• Representing Centacare NENW professionally at interagency meetings, forums and community events
• Contributing to program monitoring, evaluation, quality improvement and continuous improvement activities

This position involves travel across the New England North West region.

About you (Essential Criteria)

We are looking for someone who is compassionate, confident and committed to supporting victim survivor safety, with the ability to work effectively in complex and sometimes challenging situations.

You will ideally have:

• Qualifications or relevant experience – Tertiary qualifications or relevant experience in Social Work, Community Services, Psychology or a related field.
• Domestic and family violence experience – Demonstrated professional experience working in domestic and family violence, women's safety or family support services.
• Risk assessment and safety planning – Demonstrated experience in risk assessment, safety planning and crisis intervention, with an understanding of the NSW domestic and family violence service system.
• Specialist knowledge – Knowledge and experience in domestic and family violence risk assessment tools, including DVSAT, and their application within the Risk, Safety and Support Framework.
• Collaborative and inclusive approach – Strong communication and interpersonal skills, with the ability to build effective relationships with victim survivors, colleagues and external services while working in a trauma-informed, culturally safe and inclusive manner.

Why you'll love working with us

At Centacare NENW, we value our people and are committed to creating a supportive and positive workplace.

You can look forward to:

• Increase Your Take-Home Pay – Access generous salary packaging benefits of up to $18,500 per year for eligible everyday living and entertainment expenses.
• Be Part of Positive Change – Join an organisation making a meaningful difference in the lives of individuals, families and communities.
• Flexible & Supportive Culture – Work in a collaborative, inclusive and values-driven environment where your contribution is valued.
• Career Development Opportunities – Access ongoing learning, professional development and reflective practice opportunities.
• Wellbeing Matters – Access our Employee Assistance Program (EAP), providing free and confidential counselling and wellbeing support.
• Recognition & Celebration – Be recognised for your contribution through our WOW Awards program.

Ready to make a difference?

If you're passionate about supporting victim survivors and children and want to use your skills to contribute to safer families and communities, we'd love to hear from you.

To be considered, please submit:

• A covering letter/statement addressing the Essential Criteria
• Your current resume

For more information or role-related enquiries, please contact our People & Culture Team at hr@centacarenenw.com.au.

Applications close: 4:00 PM, Wednesday 7^th October 2026.

This is a rolling recruitment process. Interviews may be scheduled as suitable applications are received, so don't wait to apply!

Click "Apply" below to begin your application via SEEK and join a team that values dignity, community, cooperation and support.

Safeguarding

The Diocese of Armidale is committed to safeguarding children and vulnerable persons and to preventing those in our care from experiencing abuse, neglect, exploitation or harm.

Centacare NENW is committed to implementing and maintaining compliance with the NSW Child Safe Standards and National Catholic Safeguarding Standards and adopts a zero-tolerance approach to the abuse of children and vulnerable people.

All individuals working in the name of the Diocese are required to comply with the Safeguarding Policy and Code of Conduct and actively contribute to a safe and respectful environment for children and vulnerable persons.

Employment screening requirements apply to this position and include a National Police Check, a valid NSW Working With Children Check and NDIS Worker Screening Check where required. These clearances must be maintained throughout employment.