At a Glance
- Tasks: Drive growth and innovation in educational partnerships across EMEA.
- Company: Join Cengage, a leader in educational technology and publishing.
- Benefits: Enjoy a competitive salary, remote work options, and professional development opportunities.
- Other info: Be part of a supportive team that values learning and growth.
- Why this job: Make a real impact on learners' lives while developing your career in a dynamic environment.
- Qualifications: Sales experience in publishing or educational tech, with strong communication skills.
The predicted salary is between 50000 - 65000 £ per year.
We believe in the power and joy of learning. At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
What you'll do here:
To work with the Head of Commercial Partnerships, members of the Commercial Partnerships team and the wider EMEA Cengage team, towards annual business goals. To put forward new insights and proactively develop opportunities for growth or more efficient and effective working practices.
eBook Aggregators/Platform Partnerships
- To work with the Head of Commercial Partnerships and members of the Commercial Partnerships team to maximise revenue through ebook aggregator partners, by driving realisation of opportunities, ensuring title availability and responding in a timely manner to special price quote requests or other enquiries.
- Work with ebook aggregator partners to develop reach and use of Cengage content across EMEA.
- Attend meetings with partners, including alongside line manager, to explore revenue opportunities and deal execution.
- Undertake availability checks and title uploads as required, using JIRA and other systems, including provision of quotes.
- Assist with bi-annual price reviews and title audits and any other ad hoc price reviews, to maintain accuracy of pricing and title catalogs.
- To action related agreements and supplementary paperwork, ensuring timely completion, alongside adherence to the Compliance process.
- To gain a proven understanding of the Partner billings process.
- Expand knowledge of current ebook market and any new developments.
Print Distribution Partnerships
- To partner with print distribution partners as required. To ensure these partners’ queries are handled quickly and efficiently, to help maximise revenue and maintain the flow of orders in this key channel, as well working across EMEA to focus attention on those distributors that add new and ongoing value.
- Assist line manager in management of UK and EU based print House Accounts partners and work with Sales team members across EMEA region, to help develop key distributor relationships and business.
- Working across teams, undertake data analysis across EMEA distributors, to identify and rank most impactful partnerships, as well as create an outline of the various levels of support that should be provided to those partners.
- Draft distributor agreements or other documents as required, working alongside the Sales team across the EMEA region in related agreement discussions.
- Liaise with Customer Services, Inventory, Finance and other Cengage-wide teams to ensure quick resolution of any issues with partners' accounts or title supply, as well availability requests and manual orders.
- To input into print forecasts and to action relevant print distributor revenue forecasts entry onto Salesforce.
- Continually deepen knowledge of the print distribution market.
Anti-Piracy
- To handle reports on any potential copyright infringement issues from the EMEA Sales team.
Compliance/Privacy
- Handle relevant tasks related to Compliance/Privacy issues.
Enterprise/Custom/Foreign Rights
- To work alongside colleagues across other areas of team's remit when required, in relation to the needs of the business.
Mentoring
- To support and mentor EMEA Sales Team members, as required. Assist people leader in development and execution of training program for team members.
Additional requirements
- Ensure compliance with company and legal regulations in areas relating to all areas of this role – in particular, pricing, returns, and authorisation requirements for contractual or customer obligations through being aware of and understanding the CL Code of Business Conduct & Ethics.
Skills you will need here:
- Experience in a sales role, ideally within the publishing or educational technology industries.
- Should be proficient in providing evidence of success and experience in working with a diverse range of customers and particularly achieving genuine sales development.
- Determined, passionate about achieving goals, with a positive outlook, and able to show a clear focus on high quality and commercially based decision making.
- Able to provide examples of how challenge the conventional way of doing things and craft fresh concepts and commercial solutions, that improve performance and goal delivery.
- An aspiring people leader, with evidence of motivating, supporting and helping to develop team members.
Able to demonstrate the below skills:
- Commercial savvy
- Business communication skills
- An attention to detail and follow-through (perseverance)
- Excellent written and oral communication skills
- Proficiency in numeracy
- Strong organisational skills (planning and organizing)
- Self-motivated and proactive
- Analytical and problem-solving abilities
- Ability to work to set timescales calmly in a sometimes high-pressured environment, demonstrating composure and time management skills
- Ability to communicate effectively with all colleagues and deal with wide-ranging and culture-specific demands
- Proactive and flexible approach to adapt to different customer types
- Ability to learn new computer systems and build a good level of digital literacy.
Core business competencies:
- Process management
- Approachability
- Customer service focus & impact
- Drive for results (growth)
- Dealing with ambiguity
- Desire to learn
- Leadership
Desirable Role Requirements:
- A higher education degree or equivalent experience.
Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com.
Commercial Channels Manager - EMEA employer: Cengage
At Cengage, we foster a vibrant work culture that champions innovation and collaboration, empowering our employees to make a meaningful impact in the education sector. With a strong commitment to professional development, we offer ample growth opportunities and support for our team members, ensuring they thrive in their roles while enjoying the flexibility of remote work in the UK. Join us to be part of a purpose-driven organisation that values learning and diversity, making a difference in the lives of learners across EMEA.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Channels Manager - EMEA
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We think you need these skills to ace Commercial Channels Manager - EMEA
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Cengage. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
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Demonstrate Your Understanding of Cengage:Show us that you’ve done your homework! In your application, briefly mention what you admire about Cengage’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Cengage
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Cengage will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
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At Cengage, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
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As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
