Cengage Group is seeking a Customer Service Representative to join our Customer Operations Team. You will handle returns, processing orders and customer enquiries via multiple channels, using SAP ERP and Microsoft Office tools to ensure accuracy and timeliness.
Training will be provided on Cengage products and formats, with a focus on delivering courteous, efficient service. The role requires attention to detail, data entry accuracy, and teamwork within a collaborative environment.
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Customer Support & Returns Specialist in Andover employer: Cengage
Cengage is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for a Sales Support Specialist to thrive. With a strong commitment to employee growth, you will have access to continuous learning opportunities and the chance to contribute meaningfully to our revenue cycle in a dynamic environment. Located in the UKI & Europe, we offer a supportive atmosphere where your analytical skills and attention to detail will be valued, ensuring you play a pivotal role in driving success.
