At a Glance
- Tasks: Support employees and leaders, enhancing their experience through guidance and coaching.
- Company: Cengage Group, a global education tech company focused on empowering learners.
- Benefits: Competitive salary, remote work options, and a comprehensive rewards package.
- Other info: Join a dynamic team dedicated to innovation and employee support.
- Why this job: Make a real impact in education while fostering an inclusive workplace culture.
- Qualifications: Bachelor’s degree in HR or related field with 3-5 years of HR experience.
The predicted salary is between 49000 - 64000 £ per year.
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About the Job
We believe in the power and joy of learning
At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
Our culture values inclusion, engagement, and discovery
Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/.
As part of the HR Services Center of Excellence and reporting to the Sr Director, Employee Services, the HR Employee Services Partner will focus on developing strong relationships with leaders, managers, and employees to enhance the experience and effectiveness of our organization’s talent by delivering a consistent and repeatable approach to Cengage Group’s policies and practices. Working with Talent Strategy Partners and other Centers of Excellence, including HR Operations, Talent & Inclusion, and Total Rewards, the HR Employee Services Partner will play a key role in ensuring employees feel supported and enabled at each step of their Cengage journey.
What You\'ll Do
Employee Services
- Serve as a trusted advisor and subject matter expert to leaders and employees at every step of their Cengage journey; providing care, guidance and coaching while effectively mitigating business risk.
- Partner with HRTSP team to learn and understand the talent strategy for a business unit(s) or function(s), and enable strong execution against those talent plans
- Play a key role in the implementation of sophisticated organization and operating model projects including org design, role and job leveling, and change management
- Build a performance-based culture by actively engaging with managers and employees; coach managers on nurturing high performance and addressing under-performance on their teams.
- Provide expertise, guidance and coaching to leaders managing highly sensitive and complex employee matters including performance management, terminations, and other employment-related matters.
- In partnership with Legal, lead investigations into employee relations matters with a solid understanding of applicable employment laws, regulations, company policies and procedures and in alignment with Cengage Group’s culture.
- Provide additional ad hoc support and lead additional projects that are prioritized and critical to the success of the of talent agenda – examples include, but not limited to – compensation reviews, proactive retention, engagement survey action planning, etc.
- Liaise with other Centers of Excellence: HR Operations, Talent & Inclusion, and Total Rewards to respond to employee and manager needs with efficiency and care
- Help bring the voice of the customer back to the broader HR team to influence program design
- In collaboration with Total Rewards, work with leaders and advise on total compensation as it relates to internal/external equity issues.
HR Excellence
- Ensure the seamless delivery of our employee experience, driving service excellence with a focus on efficiency and consistency in the experience we deliver.
- Build strong, collaborative relationships with partners to improve the employee experience, share information and influence change.
- Actively contribute to the global HR community to increase the capability and strategic value of the human resource function through high levels of performance and customer service.
Required
Skills You Will Need Here:
- Bachelor’s degree in Human Resources or related field or requisite experience
- A minimum of 3-5 years of experience in HR, preferably in an Employee Relations or HR Generalist role
- Ability to communicate ideas and data in a persuasive and appropriate manner.
- Strong coaching, conflict resolution and ability to have difficult conversations
- Strong organization, planning and project management skills; ability to prioritize tasks for both self and team to meet business requirements and deadlines
- Project management expertise
- Collaborative, innovative and customer-focused
- Must possess the ability to thrive in a team-based environment and work effectively with employees of all levels
- Ability to travel as needed; a few times each year on average
Preferred
- Experience with Workday is a plus
- SHRM-CP/SCP or PHR/SPHR designation
Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617) 289-7917.
About Cengage Group
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
Compensation
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often include a significant incentive compensation program beyond this base pay range.
$67,000.00 - $87,100.00 USD
Location
United States (Remote)
#J-18808-LjbffrHR Employee Services Partner employer: Cengage Group
Cengage Group is an exceptional employer that fosters a culture of inclusion, engagement, and continuous learning, making it an ideal place for HR professionals to thrive. With a strong commitment to employee development and a focus on delivering a seamless employee experience, Cengage offers robust growth opportunities and a supportive environment where diverse perspectives are valued. The remote-friendly work model allows for flexibility while contributing to a meaningful mission of empowering learners worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land HR Employee Services Partner
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Cengage Group!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Cengage Group.
We think you need these skills to ace HR Employee Services Partner
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Cengage Group. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Cengage Group and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Cengage Group. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Cengage Group's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Cengage Group
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Cengage Group.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Cengage Group will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Cengage Group and how you would contribute to adapting HR strategies.
