At a Glance
- Tasks: Lead the digital product capabilities for temperature and location monitoring services.
- Company: Join Cencora, a purpose-driven company improving health globally.
- Benefits: Competitive pay, hybrid work options, and opportunities for professional growth.
- Other info: Collaborate with global teams and gain exposure to senior leadership.
- Why this job: Make a real impact in pharma logistics and shape future monitoring solutions.
- Qualifications: 5+ years in product ownership with strong agile experience.
The predicted salary is between 56700 - 69300 £ per year.
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
World Courier moves time-critical, life-saving pharma shipments across the globe, and our monitoring services give customers confidence that their product is safe on every leg. You will own the digital product capabilities behind our temperature and location monitoring services: the Temperature Monitor Selection capability, the RTTM/RTLM digital monitoring services (Argos), and the integration and automation roadmap that connects them. This is a high-visibility role that turns monitoring service needs into clear business requirements across TMS, X-Act, Customer Portal, Digital Control Tower and related systems.
Why this role matters
We are moving from standalone monitoring devices to integrated monitoring solutions, with automated shipment creation, real-time visibility, automated reporting, alerting and less manual handling. You will make that shift real. Your success will be measured by adoption of real-time monitoring, the reliability of our integrations and the reduction in manual effort for Operations and Customer Service.
What you’ll own
- Roadmap and backlog: You will own and prioritise the roadmap and backlog for the monitoring digital products: the Temperature Monitor Selection capability, the RTTM/RTLM services, and the monitoring integration and automation backlog.
- Temperature Monitor Selection capability: You will own the capability that guides device selection by packaging type, temperature range and customer requirements, including selection logic, user workflow, data-source alignment and product direction. You will support standardised monitor selection across the network.
- RTTM/RTLM digital services (Argos): You will own the improvement backlog for the real-time temperature and location monitoring services: adoption, service performance, report generation time and success rate, customer visibility and integration reliability.
- Integration reliability: You will prioritise fixes for missing RTTM/RTLM URLs and other integration failures, caused by ghost ship units, previous device assignments, incomplete shipment closure, improper shipment creation and monitor-status issues.
- Business requirements: You will define business requirements and acceptance criteria for monitoring-related changes across TMS, X-Act, Customer Portal, Digital Control Tower, eMDM and downstream systems.
- IT coordination: You will work with IT development teams on integrations and updates to TMS, X-Act, DCT and Customer Portal, and make sure delivery stays aligned with priorities.
- Ship unit digital enablement: You will support the digital enablement of monitor ship units, which define monitor type, temperature range, pricing, RTTM/RTLM functionality, reporting and Customer Portal visibility.
- Automation and automated reporting: You will advance automated shipment creation, report generation and delivery, alerting and customer communications, in order to reduce manual handling.
- Operations and Customer Service: You will work with Operations and Customer Service to validate monitoring workflows, gather feedback and improve usability.
- Cross-functional partners: You will work with QA, Cold Chain Packaging, Procurement, Packaging Fleet Management and vendors when enablement depends on qualification, documentation, pricing, ship units, device onboarding or system readiness. You will also partner with the Product Owners for Digital Control Tower and Cold Chain Intelligence, on proactive shipment management and on dashboard strategy respectively.
What success looks like
- Higher RTTM adoption across the network and more confidence in the solution and its value.
- Lower missing RTTM/RTLM URL rates and more reliable integrations.
- Faster, more successful report generation, with visible service performance.
- More automated shipment creation, reporting and alerting, and less manual effort.
- A confirmed roadmap and ownership model for the Temperature Monitor Selection capability, and consistent monitor selection across packaging types and temperature ranges.
- Clear, prioritised backlogs and strong stakeholder alignment.
What you bring
- 5+ years in product ownership or product management, with a strong track record in agile environments.
- Experience owning a roadmap and prioritising a backlog for digital products or services, and writing business requirements and acceptance criteria.
- Experience working with IT development teams on system integrations across several platforms.
- Strong stakeholder management and influence without formal authority in a global, matrixed organisation.
- Analytical mindset, with the ability to use data and KPIs to prioritise and measure outcomes.
- Comfort working across cultures and time zones.
- Knowledge of logistics systems (TMS or similar), customer portals, or IoT and real-time tracking solutions is highly desirable.
- Experience in regulated industries such as pharma, healthcare or logistics is highly desirable.
- Agile or product certifications (CSPO, SAFe PO or similar) are a plus.
- English proficiency at C1 level or higher (written and spoken). Additional languages are a plus.
Why join us
- Own a high-visibility digital capability that is critical to World Courier’s value proposition, with real decision-making authority.
- Shape the next generation of shipment monitoring and visibility.
- Work internationally with global teams and exposure to senior leadership.
- Join a re-imagined, product-led IT function driving digital transformation.
- Hybrid working is based in Madrid or London.
- Competitive compensation.
- Contribute to a purpose-driven business delivering essential pharma logistics.
Product Owner Cold Chain Monitoring in London employer: Cencora
At Cencora, we prioritise our team members, fostering a collaborative and innovative work culture that empowers individuals to make a meaningful impact in the health sector. With a commitment to employee growth, we offer extensive training and development opportunities, alongside competitive benefits tailored to local market practices. Join us in our mission to create healthier futures for people and animals alike, and be part of a company where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner Cold Chain Monitoring in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Cencora!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Cencora would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
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We think you need these skills to ace Product Owner Cold Chain Monitoring in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Owner Cold Chain Monitoring, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Owner Cold Chain Monitoring position at Cencora. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Cencora
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
