Despatch Loader

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

• Location: Central Service Centre, South Normanton
• Work Pattern: Full Time
• Hours: 39 hours per week
• Days of work: Mon-Fri 1600-0000

Summary of Role

We are looking for a dependable and safety-focused Despatch Loader to join our Service Delivery team in South Normanton. This role is responsible for the safe and accurate loading and unloading of vehicles, ensuring deliveries are dispatched on time and in line with operational standards. You will play an important role in supporting the healthcare supply chain by maintaining load accuracy, compliance, and service excellence throughout the despatch process.

Responsibilities

• Safely load and unload vehicles in line with operational procedures and schedules.
• Complete daily Fork Lift Truck checks and report any defects or issues.
• Ensure loads are correctly positioned and secured using appropriate equipment.
• Follow loading schedules to ensure accurate and timely despatch to Service Centres.
• Maintain accurate records to support KPIs, quality standards, and load traceability.
• Receive and process inbound consignments, ensuring goods and documentation are handled correctly.
• Support the management of third-party consignments and additional network workstreams.
• Maintain high standards of housekeeping, health and safety, and compliance across the warehouse and transport yard.

Skills and Knowledge

• Excellent verbal and written communication skills.
• Strong organisational and time management abilities.
• Ability to work under pressure and meet tight deadlines.
• Good understanding of warehouse, despatch, and transport operations.
• Ability to use initiative and work independently when required.
• Strong focus on compliance, quality, and health and safety.
• Ability to work collaboratively with colleagues and drivers.
• Flexible approach and willingness to support operational requirements.

Desirable

• Previous experience in a despatch, logistics, transport, or warehouse environment.
• Fork Lift Truck experience or relevant certification.
• Knowledge of load securing and trailer safety procedures.
• Experience handling inbound and outbound consignments.
• Understanding of Good Distribution Practice (GDP) requirements.
• Experience maintaining operational records and documentation.
• Knowledge of transport and warehouse compliance standards.
• Experience working within a healthcare, pharmaceutical, or distribution environment.

Benefits

• Competitive salary package.
• Comprehensive induction and training programme.
• Ongoing learning and development opportunities.
• Career progression within a leading healthcare distribution organisation.
• Supportive and collaborative team environment.
• Employee wellbeing support programmes.
• Opportunity to work within an essential healthcare supply chain.
• Inclusive workplace committed to diversity and professional development.

High School Diploma/GED or equivalent experience required. Less than 2 years of experience in warehouse support, distribution operations, shipping, receiving, inventory control, material handling, or a related field required. Certified Supply Chain Professional (CSCP), or equivalent certification preferred. Knowledge in warehouse operations processes, including receiving, storage, picking, packing, staging, and shipping. Knowledge in inventory control principles, stock movement tracking, and material traceability requirements. Knowledge in temperature-controlled handling and cold chain support requirements for sensitive products and materials. Knowledge in packaging materials, reusable shipping assets, and replenishment practices within warehouse operations. Knowledge in shipment documentation, operational recordkeeping, and transaction processing requirements. Knowledge in safe material handling practices and the use of warehouse equipment and tools. Ability to follow established warehouse procedures and standardized work instructions. Ability to maintain accurate records and update operational information in warehouse systems and logs. Ability to identify inventory, packaging, shipment, and material handling exceptions for further action. Ability to support timely and accurate order preparation and material movement activities. Ability to manage multiple routine tasks across warehouse workflows while maintaining accuracy. Ability to work with temperature-sensitive materials in line with defined handling requirements.