At a Glance
- Tasks: Lead a dynamic team in managing warehouse operations and ensuring smooth daily processes.
- Company: Join Cencora, a leading pharmaceutical distributor dedicated to healthier futures.
- Benefits: Enjoy a competitive salary, career growth, and a supportive work environment.
- Other info: Be part of a diverse culture that values collaboration and innovation.
- Why this job: Make a real impact in health by managing essential warehouse operations.
- Qualifications: Experience in team management and a passion for operational excellence.
The predicted salary is between 40000 - 42000 € per year.
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
- Department: Warehouse
- Location: CR9 0DB
- Hours/Shifts: 40hrs per week 07:30 – 15:30 Monday to Friday
- Salary: £40,000, rising to £42,000 after probation
Job Purpose: Plan and expedite the effective and efficient control of the warehouse and despatch operations (i.e. pick, pack and despatch activities but not physical distribution) within a shift environment in line with budgetary targets and within corporate guidelines.
Responsibilities:
- Lead a team of 45–60 dedicated outbound colleagues, ensuring smooth daily operations.
- Create and implement a daily resourcing plan for optimal operational output.
- Ensure shift is operating according to contractual obligation by providing day-to-day guidance to team members, monitoring compliance to GDP, standard operating procedures and turn-around times, and ensuring adherence to quality expectations.
- Conduct both formal and informal feedback discussions with colleagues, including regular one-on-one discussions and yearly performance reviews.
- Drive program performance by establishing performance metrics & goals; provide ongoing coaching and feedback to reinforce and address performance.
- Analyse quality and performance reports for trends, make process improvements, provide coaching or retraining where needed.
- Translate and oversee organizational strategies for assigned goals.
- Manage the resolution of customer issues and ensure appropriate follow-up is done to manage customer relationship.
- May collaborate across various groups on program projects, new service line implementations.
- Manage & administer program policies & procedures.
- Collaborate with Compliance team on program audits, address audits findings and implement corrective action.
- Oversee and coordinate multiple work streams simultaneously.
- Adapt quickly to changing priorities and business needs.
Competencies:
- Coaching: Providing timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
- Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
- Customer Focus: Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.
- Information Monitoring: Setting up ongoing procedures to collect and review information needed to manage an organisation or ongoing activities within it.
- Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate inter-personal styles and methods to reduce tension or conflict between two or more people.
- Stress Tolerance: Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others in the organisation.
- Technical/Professional Knowledge: Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.
- Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks.
Requirements:
- Previous experience managing team leaders as direct reports.
- Previous experience managing departmental costs.
Key Working Relationships:
- Service Centre management and colleagues.
- Regional personnel.
- External customers.
Level of Decision Making:
- Make recommendations for the improvement of processes and procedures.
- Implementation of corporate processes and procedures in a consistent manner in line with company requirements.
- Make recommendations for improvements in area of responsibility.
- Working with management colleagues to develop a culture of continuous improvement across the service centre and making recommendations to Service Centre Manager.
Additional Information:
- All management roles within the Service Centre will need to be “on call” for emergency orders.
- All management roles within the Service Centre will need to participate in a weekend working rota.
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.
Warehouse Shift Manager in Croydon employer: Cencora
At Cencora, we prioritise our team members, fostering a collaborative and inclusive work culture that empowers individuals to make a meaningful impact in the healthcare sector. Located in CR9 0DB, we offer competitive salaries, comprehensive benefits, and ample opportunities for professional growth, ensuring that every employee can thrive while contributing to healthier futures for people and animals alike.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Shift Manager in Croydon
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings at Cencora or other companies.
✨Tip Number 2
Prepare for interviews by researching Cencora’s values and mission. Think about how your experience aligns with their goal of creating healthier futures. This will help you stand out as someone who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to team management and conflict resolution. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team at Cencora.
We think you need these skills to ace Warehouse Shift Manager in Croydon
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the health sector and how you can contribute to our mission at Cencora.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that aligns with the Warehouse Shift Manager role. We love seeing how your past roles have prepared you for this position, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cencora
✨Know Your Warehouse Operations
Familiarise yourself with the key responsibilities of a Warehouse Shift Manager. Understand the processes involved in pick, pack, and despatch operations, as well as how to manage a team effectively. This knowledge will help you demonstrate your expertise during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your experience in coaching and providing feedback, as well as how you've handled performance issues. This will show that you're ready to take on the responsibility of leading a team of 45-60 colleagues.
✨Understand Customer Focus
Cencora places a strong emphasis on customer relationships. Be ready to discuss how you've prioritised customer needs in previous roles and how you plan to maintain high standards of service in this position. This will demonstrate your alignment with their values.
✨Be Ready for Problem-Solving
Think of specific challenges you've faced in warehouse management and how you resolved them. Cencora is looking for someone who can adapt quickly to changing priorities and manage conflicts effectively. Sharing these experiences will highlight your problem-solving skills.
