Operator I - Warehouse-9 in Castle Cary

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

• Location: Castle Cary
• Salary: £12.90 per hour

Summary of Role: The Warehouse Operative is responsible for carrying out any role required of them within the warehouse environment. This can range from picking and packing of orders within the automated system, the medical bulk area, the fridge area and secure areas, whilst if required, carrying out roles within the transport environment. They are responsible for the overall processing of the customer orders efficiently and at the agreed company rate.

Operating Standards

• Where required must accurately assemble items from the pick documentation and ensure that the quantity picked is accurate.
• Special care must be taken to avoid damage and the appropriate bin/packaging used - all damages must be reported to the line team leader.
• Any pick face errors must be reported to the line team leaders immediately.
• Any visible errors within the warehouse environment must be reported to line team leaders immediately.
• If there is a problem with a particular line / area the line team leader must be informed.
• Hospital orders are assembled in the same way but must be given to the hospital checker to ensure accuracy.
• Special check orders are assembled in the same way but must be given to the special checker to ensure accuracy.
• Medical Bulk orders, Fridge orders & Secure area orders must be picked in the same way however each have specific criteria that will be covered through training.
• Any errors must be responded to immediately.
• All unusual quantities in picking process must be brought to the attention of the line team leader.
• Any suspected / actual issues relating to an order itself must be reported to the line team leader.
• Any issues relating to transport activities must be reported to the line team leader.
• Awareness of Health & Safety procedures at all times.
• The warehouse area must be kept clean and tidy and free from rubbish at all times.

Skills, Knowledge and Experience Required

• Building Customer Loyalty: Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Contributing to Team Success: Actively participating as a member of a team to move the team toward the completion of goals.
• Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
• Safety Awareness: Being aware of conditions that affect employee safety.

Essential

• High Visual Accuracy
• Good verbal communication skills
• Basic written communication skills
• Basic numeracy and literacy
• Customer care

Desirable

• Any previous experience of working in a warehouse environment would be highly desirable.

Benefits

• Contributory Pension Scheme
• Perks at Work (Discounts on top brands)
• Employee Assistance Programme
• 20 days’ holiday + bank holidays, increasing with service length

Cencora is committed to providing equal employment opportunity without regard to race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request‑by‑request basis.