Business Development Manager

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

As part of Cencora, World Courier has perfected its medical courier capabilities over decades of industry experience, providing seamless transportation of critical therapies and medicines. Our extensive global network enables us to effectively navigate logistical challenges across borders and time zones, ensuring the timely delivery of essential pharmaceuticals. This unique combination of precision, expertise, and global reach positions us as one of the leading companies in the pharmaceutical logistics industry.

We’re hiring a dynamic Business Development Manager to join our Sales team at World Courier in the UK. In this role, you’ll be responsible for increasing top-line revenue growth and profitability by selling products and services towards new and some existing clients.

• Maintain and develop a positive and mutually beneficial business relationship through evaluating and understanding market/client needs and requirements.
• Preserve and expand client database within your territory by actively using various customer sales methods; meetings, cold calling, presentations, trade shows, seminars etc.
• Deliver agreed sales targets (revenue and activity) and outcomes within schedule.
• Promote the company’s products/services with clients’ objectives and requirements in mind.
• Drive business and growth primarily with new clients through various sales instruments; meetings, cold calls, emails, events, seminars etc.
• Proactively seek new business opportunities in the market and conduct research to identify new markets and needs.
• Follow up on all leads and opportunities generated through various channels (e.g. marketing).
• Build long-term relationships with new and existing customers through a strategic and planned approach.
• Create account plans and execute following these plans.
• Present our company to potential clients & audience during tradeshows, seminars & events.
• Attend internal meetings, sales events and training to keep abreast of the latest developments.
• Address customer concerns and complaints and collaborate with internal departments to rectify.
• Stay up-to-date with new products/services and new pricing/payment as well as newest developments in the market and new products or services of the own company as well as of the competition.
• Collaborate with internal teams (e.g. sales, OPS/CS, senior management, CGT, Commercial) to address customers’ needs and to drive business opportunities.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Actively use and record all sales activities (meetings, calls, emails, leads, opportunities, events) in our CRM system Salesforce.
• Accept queries from customers and write offers with the support of the BD team.
• Control that agreement and accounts terms are met from both parties e.g. payment terms, tariffs and volumes.

• Proven working experience as a business development manager, sales executive or a relevant role.
• Highly motivated and target driven with a proven track record in sales.
• Understands the importance of and has no issues with cold calling.
• Proficiency in MS Office and CRM software (e.g. Salesforce).
• Market knowledge (life science or logistics).
• Communication and negotiation skills.
• Time management and planning skills.
• Advanced ability in building productive business relationships.
• Excellent selling, communication and negotiation skills.
• Ability to create and deliver presentations tailored to the audience needs.
• Familiarity with different sales techniques and pipeline management.
• Fluency in English. Written and verbal communication skills.

• Excellent Salary and company benefit package.
• Bonus - Sales Incentive Plan.
• Company Car Allowance.
• Private Health Care & Life Insurance Program.
• An unique opportunity to work in a global purpose-driven company and make an impact.

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.