At a Glance
- Tasks: Lead a dynamic warehouse team to ensure efficient operations and exceptional service.
- Company: Join Cencora, a global leader in healthcare dedicated to creating healthier futures.
- Benefits: Competitive salary, excellent benefits, and opportunities for career growth.
- Other info: Flexible shifts in a modern, automated environment with a focus on safety and inclusion.
- Why this job: Make a real impact in healthcare logistics while developing your leadership skills.
- Qualifications: Previous management experience in warehouse or logistics and strong people skills.
The predicted salary is between 40903 - 49993 £ per year.
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
- Lead a High-Performance Warehouse Operation That Helps Create Healthier Futures
- This role is in support of Cencora's wholesale distribution services in Europe operating through our Alliance Healthcare business.
- Location: Birmingham - Central Logistics Centre, Gravelly Park
- Hours: 40hrs/week AM Shift – 6am – 4 pm
- Days: 5 from 7 per week
- Salary: Competitive plus excellent benefits package
Job Scope
We're looking for an experienced Operations Team Manager to join our Central Logistics Centre (CLC) in Birmingham and take ownership of a fast-paced warehouse operation that runs 24/7. If you're a people-focused leader with a passion for operational excellence, continuous improvement and developing high-performing teams, we'd love to hear from you.
Overview of role
As an Operations Team Manager, you'll be responsible for leading warehouse operations across inbound, picking and outbound functions, ensuring exceptional service levels, operational efficiency and inventory accuracy. This is an exciting opportunity to manage a large-scale automated logistics environment where your leadership will directly influence performance, customer satisfaction and business success. You'll lead from the front, creating a positive, safe and inclusive culture while driving productivity, quality and continuous improvement.
What You'll Be Doing
- Operational Leadership
- Oversee daily warehouse operations across Goods In, Picking and Outbound functions
- Ensure products are received, stored and dispatched accurately and efficiently
- Drive inventory accuracy and operational excellence
- Support continuous improvement initiatives and implement best practices
- Resolve operational challenges and remove barriers to performance
- Work closely with Logistics, Inventory and Operational teams to ensure seamless service delivery
- People Leadership
- Lead, coach and develop a team within a fast-paced warehouse environment
- Create a positive, inclusive and high-performing culture
- Support recruitment, onboarding, training and development activities
- Conduct performance reviews and provide regular coaching and feedback
- Drive employee engagement and champion diversity, equity and inclusion
- Inspire teams through visible leadership and role modelling company values
- Performance & KPI Management
- Monitor and analyse key operational metrics including:
- Productivity (Lines Per Hour)
- OTIF (On Time In Full)
- Missing Parcels
- Cost Performance
- Inventory Accuracy
- Identify opportunities to improve efficiency and service levels
- Support workforce planning to ensure appropriate staffing levels
- Compliance & Quality
- Ensure warehouse operations comply with company procedures and industry regulations
- Maintain high standards of pharmaceutical product handling and storage
- Support quality control measures and operational audits
- Promote a culture of compliance, accountability and continuous improvement
- Health & Safety
- Champion a strong safety-first culture
- Ensure all operational activities comply with Health & Safety requirements
- Conduct workplace audits and support safe working practices
- Drive behavioural safety and continuous improvements across the warehouse
What We're Looking For
- Essential Skills & Experience
- Previous management or supervisory experience within a warehouse, logistics or distribution environment
- Strong leadership and people management skills
- Experience using Warehouse Management Systems (WMS)
- Excellent organisational and problem-solving abilities
- Strong understanding of inventory management and stock control processes
- Ability to analyse operational data and identify improvement opportunities
- Experience managing KPIs and driving performance improvements
- Strong communication skills with the ability to influence and engage teams
- Proficiency in Microsoft Office 365 applications
- Flexibility to work shifts and adapt to operational demands
- Desirable Experience
- Pharmaceutical, healthcare or regulated distribution experience
- Knowledge of GDP (Good Distribution Practice) requirements
- Experience working within automated warehouse environments
Why Join Cencora?
- Be part of a global healthcare leader making a real difference every day
- Lead a critical operation within one of the UK's key pharmaceutical supply chains
- Work in a modern, automated logistics environment
- Excellent opportunities for career development and progression
- Join an inclusive culture that values every team member's contribution
- Play a key role in shaping operational excellence and continuous improvement
Additional Information
This position operates within a shift-based environment supporting a 24/7 operation. Flexibility is required, including occasional weekends and some UK travel with overnight stays when necessary.
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.
Operations Team Manager - Warehouse - AM Shift in Birmingham employer: Cencora
Cencora is an excellent employer for those looking to make a meaningful impact in the veterinary sector. With a strong emphasis on teamwork and collaboration, employees enjoy a dynamic work environment that fosters professional growth and development. The company offers competitive benefits tailored to local practices, making it a rewarding place to advance your career while contributing to the health and well-being of animals.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Team Manager - Warehouse - AM Shift in Birmingham
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Cencora and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Cencora!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Cencora keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Team Manager - Warehouse - AM Shift in Birmingham
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Cencora:This is your chance to really connect with the team at Cencora. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Cencora
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Cencora.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Cencora that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Cencora. Show them you’re not just focused on the day-to-day but also have a strategic mindset!