At a Glance
- Tasks: Lead a dynamic warehouse team to ensure efficient operations and exceptional service.
- Company: Join Cencora, a global leader in healthcare logistics dedicated to creating healthier futures.
- Benefits: Competitive salary, excellent benefits, and opportunities for career growth.
- Other info: Flexible shift work in a modern, automated environment with a focus on safety and inclusion.
- Why this job: Make a real impact in healthcare while developing your leadership skills.
- Qualifications: Previous management experience in warehouse or logistics and strong people skills.
The predicted salary is between 45448 - 50000 £ per year.
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details Operations Team Manager x 2
This role is in support of Cencora's wholesale distribution services in Europe operating through our Alliance Healthcare business. At Alliance Healthcare, part of the global Cencora family, we're united by one purpose: creating healthier futures. Every day, our teams play a vital role in ensuring healthcare and pharmaceutical products reach customers safely, accurately and on time.
Location: Birmingham - Central Logistics Centre, Gravelly Park
Hours: 39 hrs/week PM Shift 2 pm - Midnight
Days: 5 from 7 per week
Salary: Competitive plus excellent benefits package
Lead a High-Performance Warehouse Operation That Helps Create Healthier Futures
We're looking for an experienced Operations Team Manager to join our Central Logistics Centre (CLC) in Birmingham and take ownership of a fast-paced warehouse operation that runs 24/7. If you're a people-focused leader with a passion for operational excellence, continuous improvement and developing high-performing teams, we'd love to hear from you.
Job Scope
As an Operations Team Manager, you'll be responsible for leading warehouse operations across inbound, picking and outbound functions, ensuring exceptional service levels, operational efficiency and inventory accuracy. This is an exciting opportunity to manage a large-scale automated logistics environment where your leadership will directly influence performance, customer satisfaction and business success. You'll lead from the front, creating a positive, safe and inclusive culture while driving productivity, quality and continuous improvement.
What You'll Be Doing
- Operational Leadership
- Oversee daily warehouse operations across Goods In, Picking and Outbound functions
- Ensure products are received, stored and dispatched accurately and efficiently
- Drive inventory accuracy and operational excellence
- Support continuous improvement initiatives and implement best practices
- Resolve operational challenges and remove barriers to performance
- Work closely with Logistics, Inventory and Operational teams to ensure seamless service delivery
- People Leadership
- Lead, coach and develop a team within a fast-paced warehouse environment
- Create a positive, inclusive and high-performing culture
- Support recruitment, onboarding, training and development activities
- Conduct performance reviews and provide regular coaching and feedback
- Drive employee engagement and champion diversity, equity and inclusion
- Inspire teams through visible leadership and role modelling company values
- Performance & KPI Management
- Monitor and analyse key operational metrics including:
- Productivity (Lines Per Hour)
- OTIF (On Time In Full)
- Missing Parcels
- Cost Performance
- Inventory Accuracy
- Identify opportunities to improve efficiency and service levels
- Support workforce planning to ensure appropriate staffing levels
- Compliance & Quality
- Ensure warehouse operations comply with company procedures and industry regulations
- Maintain high standards of pharmaceutical product handling and storage
- Support quality control measures and operational audits
- Promote a culture of compliance, accountability and continuous improvement
- Health & Safety
- Champion a strong safety-first culture
- Ensure all operational activities comply with Health & Safety requirements
- Conduct workplace audits and support safe working practices
- Drive behavioural safety and continuous improvements across the warehouse
What We're Looking For
- Essential Skills & Experience
- Previous management or supervisory experience within a warehouse, logistics or distribution environment
- Strong leadership and people management skills
- Experience using Warehouse Management Systems (WMS)
- Excellent organisational and problem-solving abilities
- Strong understanding of inventory management and stock control processes
- Ability to analyse operational data and identify improvement opportunities
- Experience managing KPIs and driving performance improvements
- Strong communication skills with the ability to influence and engage teams
- Proficiency in Microsoft Office 365 applications
- Flexibility to work shifts and adapt to operational demands
- Desirable Experience
- Pharmaceutical, healthcare or regulated distribution experience
- Knowledge of GDP (Good Distribution Practice) requirements
- Experience working within automated warehouse environments
Why Join Alliance Healthcare?
- Be part of a global healthcare leader making a real difference every day
- Lead a critical operation within one of the UK's key pharmaceutical supply chains
- Work in a modern, automated logistics environment
- Excellent opportunities for career development and progression
- Join an inclusive culture that values every team member's contribution
- Play a key role in shaping operational excellence and continuous improvement
Additional Information
This position operates within a shift-based environment supporting a 24/7 operation. Flexibility is required, including occasional weekends and some UK travel with overnight stays when necessary.
Manager - Warehouse Operations PM Shift in Birmingham employer: Cencora
Cencora is an excellent employer for those looking to make a meaningful impact in the veterinary sector. With a strong emphasis on teamwork and collaboration, employees enjoy a dynamic work environment that fosters professional growth and development. The company offers competitive benefits tailored to local practices, making it a rewarding place to advance your career while contributing to the health and well-being of animals.
StudySmarter Expert Advice🤫
We think this is how you could land Manager - Warehouse Operations PM Shift in Birmingham
✨Get to Know Local Distribution Centres
Start hanging around local distribution centres and warehouses, like the ones that might belong to Cencora. Many times, they have sign-up sheets for job openings or even informal meet-ups that could lead to job opportunities.
✨Talk to Recruiters and Employment Agencies
There are loads of recruitment agencies that specifically focus on warehouse and logistics roles. Get in touch with them and let them know you’re looking for full-time work. They often have inside info on openings before they're advertised!
✨Brush Up on Your Skills
Think about the specific skills that are hot in the warehouse sector right now, like inventory management software or health and safety protocols. We can help you find resources to polish up your abilities, which can make you stand out when you're looking at those full-time gigs.
✨Apply Directly Through Us!
Don't forget to keep an eye on our website for any full-time listings at Cencora. Applying directly can sometimes give you an edge, especially if you tailor your application to highlight your relevant experience in logistics and warehousing!
We think you need these skills to ace Manager - Warehouse Operations PM Shift in Birmingham
Some tips for your application 🫡
Highlight Your Experience with Inventory Management:When you're whipping up your CV, make sure to spotlight any experience you've got in inventory management or warehousing. We love to see proficiency in stock control systems or previous roles where you've managed inventory levels. Show us how you can keep things organised and running smoothly!
Demonstrate Your Attention to Detail:In the warehouse and logistics field, attention to detail is key. Use your cover letter to share specific examples of how you've caught mistakes or streamlined processes in the past. Let us know how your precision can contribute to our team at Cencora.
Get Familiar with Relevant Certifications:If you've got any certifications related to warehousing or logistics—like health and safety or forklift operation—make sure they shine on your CV! We appreciate all the qualifications that show you're serious about the role and keeping a safe, efficient workspace.
Show Off Your Problem-Solving Skills:Logistics can be unpredictable, so if you've tackled any significant challenges in previous positions, tell us all about it! Use your cover letter to highlight how you've adapted to situations, such as changes in supply or unexpected delays. We want to see your resourcefulness in action for this full-time role at Cencora.
How to prepare for a job interview at Cencora
✨Know Your Warehouse Systems
Familiarise yourself with popular warehouse management systems like SAP or Oracle. If you have experience using these or similar tools, be prepared to discuss how you utilised them to improve efficiency or accuracy in inventory management.
✨Highlight Your Problem-Solving Skills
In the logistics arena, unexpected challenges pop up all the time. Be ready to share some examples of when you faced a logistical hiccup and how you tackled it. This shows you can think on your feet and keep things running smoothly.
✨Teamwork Makes the Dream Work
Since it’s a full-time position, expect questions about your ability to work in a team in a busy warehousing environment. Share experiences where you collaborated with others, maybe to meet tight deadlines or manage large shipments, ensuring you showcase your ability to communicate effectively.
✨Safety First! Talk About Protocols
Logistics roles require a real understanding of safety protocols. Brush up on basic safety guidelines and be ready to discuss how you’ve implemented or adhered to these in past roles. This shows that you’re serious about your role in maintaining a safe working environment.