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- Tasks: Manage and optimise inventory levels in a high-tech logistics centre.
- Company: Join Cencora, a leader in wholesale distribution across Europe.
- Benefits: Earn £13.86 per hour with full-time shifts and training opportunities.
- Why this job: Be part of an innovative team and enhance your skills in a dynamic environment.
- Qualifications: Experience in inventory management or related fields is a plus.
- Other info: Enjoy a collaborative workplace with opportunities for process improvements.
This role is in support of Cencora's wholesale distribution services in Europe operating through our Alliance Healthcare business.
The Inventory Specialist is responsible for managing and optimising inventory levels within the brand-new, state-of-the-art Central Logistics Centre (CLC), equipped with advanced automation and robotics. This role ensures accurate stock levels, conducts regular audits, and maintains precise inventory records to support efficient warehouse operations and meet customer demands. The role also involves managing the flow and processing of returned items received back into the CLC, including decision-making regarding their condition and processing.
Location: Gravelly Hill, Birmingham
Rate of Pay: £13.86 per hour
Hours: Full Time - Either AM (6am-2pm) or PM (2pm-10pm) shift
Key Responsibilities
- Respond to queries from internal and external customers.
- Manage customer claims and support within SLA agreements and KPI reporting.
- Ensure compliance with customer requirements and engage with stakeholders.
- Monitor stock levels, track inventory movements, and ensure accuracy of stock records.
- Conduct regular cycle counts and physical inventory audits.
- Manage the flow of returned items, including receiving, inspecting, sorting, and routing them back into inventory or for disposal.
- Investigate and escalate stock discrepancies above agreed thresholds.
- Minimise product damages, order shortages, and pick errors.
- Process returned items effectively to minimise waste and maintain product quality.
- Ensure accurate processing and maintenance of inventory records.
- Communicate effectively with stakeholders and manage expectations.
- Promote a safe and compliant work environment, ensuring health and safety regulations are met.
- Participate in training programs to enhance skills and knowledge.
- Identify opportunities for process improvements and implement best practices.
- Collaborate with other departments, including operations, transport, and customer experience, to ensure smooth operations.
Skills and Experience
- Previous experience in inventory management, pharmaceutical industry, or a related field (advantageous).
- Familiarity with inventory management software and warehouse management systems (WMS).
- Strong understanding of inventory management principles, including cycle counting, replenishment, and discrepancy resolution.
- Proficiency in data analysis, performance metrics, and Microsoft Office 365 applications.
- Excellent organisational, analytical, problem-solving, and communication skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Comfortable working in a warehouse environment, including standing, walking, lifting, and working at height.
- Flexible availability to work shifts and meet operational demands.
- Comfortable working in varying warehouse temperatures.
Inventory/Returns Specialist in Birmingham employer: Cencora
Contact Detail:
Cencora Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inventory/Returns Specialist in Birmingham
✨Tip Number 1
Get to know the company! Research Cencora and their Alliance Healthcare business. Understanding their values and operations will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for the interview by practising common questions related to inventory management and returns processing. Think about specific examples from your past experience that demonstrate your skills and how you can contribute to optimising inventory levels at Cencora.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at Cencora.
We think you need these skills to ace Inventory/Returns Specialist in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in inventory management or the pharmaceutical industry. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Inventory Specialist role and how you can contribute to our team at Cencora. Keep it concise but impactful!
Showcase Your Skills: Mention your familiarity with inventory management software and any analytical skills you have. We love candidates who can demonstrate their problem-solving abilities and attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Cencora
✨Know Your Inventory Basics
Make sure you brush up on your inventory management principles. Understand cycle counting, replenishment, and how to resolve discrepancies. This knowledge will not only help you answer questions confidently but also show that you're serious about the role.
✨Familiarise Yourself with Technology
Since this role involves advanced automation and robotics, it’s a good idea to get acquainted with inventory management software and warehouse management systems. If you have experience with specific tools, be ready to discuss how you've used them in past roles.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing returns or dealing with stock discrepancies. Think of examples from your previous experience where you successfully navigated similar challenges, and be ready to share those stories.
✨Show Your Team Spirit
This job requires collaboration with various departments, so highlight your teamwork skills. Be prepared to discuss how you've worked with others in fast-paced environments and how you can contribute to a positive workplace culture.