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- Tasks: Lead a team in efficiently processing customer orders in a dynamic warehouse environment.
- Company: Join a forward-thinking company dedicated to customer satisfaction and teamwork.
- Benefits: Enjoy health support, gym membership discounts, and a competitive pension plan.
- Why this job: Make a real impact by ensuring accuracy and efficiency in order processing.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Great opportunities for personal growth and team success await you!
The predicted salary is between 25000 - 30000 £ per year.
The Warehouse Operative is responsible for carrying out any role required of them within the warehouse environment. This can range from picking and packing of orders within the automated system, the medical bulk area, the fridge area and secure areas, whilst if required, carrying out roles within the transport environment. They are responsible for the overall processing of the customer orders efficiently and at the agreed company rate.
Responsibilities
- Accurately assemble items from the pick documentation and ensure that the quantity picked is accurate.
- Special care must be taken to avoid damage and the appropriate bin/packaging used - all damages must be reported to the line team leader.
- Any pick face errors must be reported to the line team leaders immediately.
- Any visible errors within the warehouse environment must be reported to line team leaders immediately.
- If there is a problem with a particular line/area the line team leader must be informed.
- Hospital orders are assembled in the same way but must be given to the hospital checker to ensure accuracy.
- Special check orders are assembled in the same way but must be given to the special checker to ensure accuracy.
- Medical Bulk orders, Fridge orders & Secure area orders must be picked in the same way however each have specific criteria that will be covered through training.
- Any errors must be responded to immediately.
- All unusual quantities in picking process must be brought to the attention of the line team leader.
- Any suspected/actual issues relating to an order itself must be reported to the line team leader.
- Any issues relating to transport activities must be reported to the line team leader.
- Awareness of Health & Safety procedures at all times.
- The warehouse area must be kept clean and tidy and free from rubbish at all times.
- Building Customer Loyalty - Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
- Communication - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
- Contributing to Team Success - Actively participating as a member of a team to move the team toward the completion of goals.
- Initiating Action - Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
- Safety Awareness - Being aware of conditions that affect employee safety.
Qualifications
Essential
- High Visual Accuracy
- Good verbal communication skills
- Basic written communication skills
- Basic numeracy and literacy
- Customer care
Desirable
- Any previous experience of working in a warehouse environment would be highly desirable.
Benefits
- Employee Assistance Programme/Well-Being support
- Cash Back Health Plan
- Subsidized Gym Membership
- Life Assurance
- Cycle for Health Scheme
- Competitive Pension Plan
- Performance related bonus up to 5%
Team Leader in Stoke-on-Trent employer: Cencora, Inc.
Contact Detail:
Cencora, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Stoke-on-Trent
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and how they align with yours. This will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Dress for success! Make sure you’re dressed appropriately for the role you’re applying for. A smart appearance can make a great first impression and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Team Leader in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the responsibilities of the Warehouse Operative role. We want to see how you can contribute to our team success!
Show Off Your Communication Skills: Since clear communication is key in this role, don’t forget to showcase your verbal and written communication skills in your application. Give us examples of how you've effectively conveyed information in past roles.
Highlight Your Attention to Detail: We’re looking for someone with high visual accuracy and a keen eye for detail. Make sure to mention any experiences where you’ve had to be meticulous, especially in picking and packing tasks.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cencora, Inc.
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Warehouse Operative and Team Leader. Familiarise yourself with the picking and packing processes, as well as the importance of accuracy and communication in the role. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Team Spirit
Since teamwork is crucial in this role, be prepared to discuss your experiences working in a team. Share specific examples of how you've contributed to team success in the past, whether it was through effective communication or taking initiative. This will demonstrate your ability to work collaboratively.
✨Highlight Your Attention to Detail
Given the emphasis on accuracy and reporting errors, it's essential to showcase your attention to detail. Prepare examples where you've successfully identified and resolved issues in previous roles. This will reassure the interviewers that you can maintain high standards in a fast-paced environment.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training processes, or health and safety measures. This shows that you're not only interested in the job but also in how you can contribute to a safe and efficient workplace.