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For Companies At a Glance
- Tasks: Coordinate shipments and support logistics operations in a fast-paced environment.
- Company: Join Cencora, a leader in healthcare logistics with a mission to create healthier futures.
- Benefits: Gain valuable experience, develop skills, and be part of a supportive team.
- Why this job: Make a real impact in the healthcare sector while enhancing your career.
- Qualifications: 5 GCSEs or equivalent; experience in logistics preferred but not essential.
- Other info: Dynamic team culture focused on collaboration and innovation.
The predicted salary is between 28800 - 43200 £ per year.
Overview
This role supports Cencora\’s global logistics and storage services marketed through our World Courier business.
Responsibilities
- Operational Coordination: assist in scheduling and dispatching drivers for domestic and cross-border routes; monitor shipment progress, proactively addressing potential delays or issues; ensure compliance with GDP (Good Distribution Practice), ADR (Dangerous Goods), and company SOPs.
- Administrative Support: maintain accurate shipment records and update internal systems; prepare operational reports and assist with KPI tracking; support invoice processing and cost allocation for shipments.
- Customer Service: respond to customer queries regarding shipment status; provide timely and accurate updates to clients and internal stakeholders; collaborate with customer service teams to resolve service issues.
- Compliance & Quality: support audits and documentation control for quality assurance; maintain regulatory and safety documentation for vehicles and drivers; assist in implementing operational improvements and efficiency measures.
- Additional context: contribute to critical logistics operations within the healthcare and pharmaceutical sectors and support a team committed to delivering exceptional service and compliance.
Job Overview
We are seeking a motivated and detail-oriented Operations Assistant to join our dynamic team. You will support the day-to-day coordination of shipments, fleet operations, and administrative processes to ensure smooth and efficient delivery performance across our European network. This position requires strong organisational skills, a customer-focused mindset, and the ability to manage multiple priorities in a fast-paced, regulated environment.
Qualifications & Experience
- 5 GCSEs or equivalent (as part of minimum educational requirements).
- Experience in temperature-controlled road transport is preferred.
- DCGA and CPC certifications are preferred, but not essential.
- Strong communication skills and the ability to work effectively in a team.
- Excellent IT skills with attention to detail and time management abilities.
- Candidates should have experience in logistics or operations, preferably within a regulated environment; experience in transport administration and customer service is advantageous.
Culture & How to Apply
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to delivering on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
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Operations Assistant employer: Cencora, Inc.
Contact Detail:
Cencora, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and operations field, especially those who work at Cencora. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of GDP and ADR regulations. Show us you know your stuff and are ready to tackle the compliance side of things head-on!
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you might need to handle shipment queries or resolve issues. We want to see how you’d keep clients happy and informed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference in the healthcare sector.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics and operations. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Operations Assistant role and how you can contribute to our team at Cencora. Keep it concise but impactful.
Showcase Your Attention to Detail: Since this role involves compliance and quality assurance, make sure to demonstrate your attention to detail in your application. A well-organised application reflects your ability to manage multiple priorities effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Cencora, Inc.
✨Know Your Logistics Basics
Make sure you brush up on the fundamentals of logistics and operations, especially in a regulated environment. Familiarise yourself with terms like GDP and ADR, as well as the specific processes Cencora uses. This will show that you're not just interested in the role but also understand its importance.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've successfully managed multiple priorities or coordinated complex tasks. Highlight how you maintained accurate records or improved efficiency in previous roles. This will demonstrate your ability to thrive in a fast-paced environment.
✨Customer Service is Key
Be ready to discuss how you've handled customer queries or resolved service issues in the past. Think of specific instances where your communication skills made a difference. Cencora values exceptional service, so showing your customer-focused mindset will set you apart.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, operational challenges, or compliance measures at Cencora. This not only shows your genuine interest in the role but also gives you a chance to assess if the company culture aligns with your values.
