Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details This role is in support of Cencora\'s wholesale distribution services in Europe operating through our Alliance Healthcare business. Key Accountabilities Stock Control Proactively and reactively manage risk to people and stock with an analytical, continuous improvement approach. Support the delivery of stock management KPI’s by the Service Centre General Manager whilst maintaining an independent scrutiny to ensure this is achieved in the correct way. Ensure our stock accuracy and processes are maintained at the highest standard supporting the development of corrective actions where exceptions are identified. Ensure that Inventory team cost and specific overheads fall within budget through the implementation of robust control mechanisms. Ensure compliance to Upstream Customer contractual requirements through the achievement of specific KPIs. Ensure all inventory related tasks are performed satisfactorily and within required time windows. Validate and investigate count overrides and stock discrepancies, escalating to the Service Centre General Manager Effectively manage the reconciliation of supplier credit claims and uplifts. Validate the correct processing, recording and where appropriate the destruction of products. Validate the quarantine process through regular review of the lines held in quarantine, minimising this value through effective investigation and escalation. Organise company or mandatory Upstream Customer supplier stock takes in line with requirements. Validate that product batch recalls are dealt with promptly by Warehouse Operations Team. Provide prompt feedback to customer related queries. Maintain Integrity of the discontinued line process Coaching and training SC team in all areas relating to stock management. Ensure effective liaison with Central functions, Head office personnel, other Service Centres, suppliers and customers both upstream and downstream. Security Maintain the security protection of the site and all related assets –eg Link points, vans, CCTV, access control, intruder alarms etc Co-ordinate onsite and outbased searches including adherence to our Search Policy and targets. Management of New User set up and authority levels Theft investigation and supporting with investigation and disciplinary training. Regular Planned Preventative Maintenance of Key Security assets within agreed timeframes Auditing and Compliance Assure compliance to legislative and regulatory requirements through the implementation of best practice (GDP SOP’s), audits and monitoring as per the stipulated guidelines by MHRA, Home Office, Police and Fire Authorities. Lead external audits of GDP compliance in conjunction with the SC manager. Generate and monitor the progress of Q Pulse responses to audits Organise regular qualitive audits and report on findings to stakeholders Ensure compliance to GDP requirements and attend daily, weekly and monthly meetings Chair Monthly Loss Prevention Meeting focusing on Loss issues and KPIs Responsible for the Warehouse Temperature Monitoring system with support from Service Centre Management Teams Ensure compliance to Local outsourced GDP activities including regular Service Provider Audits Maintain the SC business continuity plan on behalf of the SCM. Data Analysis, Investigation and Trends Work within the AH pillar framework to drive a culture of continuous improvement with high standard of inventory accuracy Proactively use data to develop insights on stock discrepancy patterns in data with qualitive prevention actions. People Management, Coaching and Development Develop and maintain relevant knowledge across many aspects of the business as demand changes Provide effective leadership and motivation through regular team briefings. To attend and actively take part in the daily SC leadership meeting and the weekly Loss Prevention Manager meetings and to chair the meeting(s) as required. Management of Inventory costs within targets Monitor productivity performance and agreed KPIs with Service Centre General Manager. Ensure the Service Centre meet all H
