CenCom Solutions is seeking a 1st Line Service Desk Technician to join our IT Support / Managed Services team in the UK. You will be the first contact for CenCom clients, logging requests, triaging priorities, and providing initial troubleshooting according to documented procedures.
You will maintain case notes in Dynamics 365, escalate when needed, and contribute to knowledge base improvements. A DBS check and UK driving licence may be required, with standard office hours Monday to Friday.
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