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For Companies At a Glance
- Tasks: Conduct transactions efficiently while promoting bank products and services.
- Company: Join a reputable bank focused on customer service and growth.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Why this job: Be part of a dynamic team and make a real difference in customers' financial lives.
- Qualifications: High school diploma and some experience in customer service or banking.
- Other info: Friendly work environment with room for personal and professional growth.
The predicted salary is between 25000 - 30000 £ per year.
The Teller II conducts transactions with speed, accuracy, and efficiency, meeting or exceeding service quality standards while safeguarding bank assets assigned to them. This role contributes to the bank's growth by promoting and cross-selling bank products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals and transfers.
- Sets up, closes and balances teller station.
- Records sales of monetary instruments.
- Maintains neat and well-stocked teller area.
- Cross sells bank products and services.
- Follows limits established for protection of customer accounts and bank safety and soundness.
- Adheres to bank policies and procedures.
- Assists with balancing vault, ATM, Night Drop, Coin Machine as assigned.
- Assists with proper scanning of bank documents and proof work.
- Exercises judgment when applying holds and making check-cashing decisions.
- Cross-trains to be available to open basic new consumer accounts.
- Adheres to work schedule; must be flexible in availability for work schedule.
- Maintains a positive, friendly and professional attitude and appearance.
- Performs miscellaneous duties as assigned.
- Completes required BSA/AML and other compliance training as assigned.
- Lifts coin bags up to 50 lbs.
- Maintains ability to work in a constant state of alertness and in a safe manner.
- May be required to work an alternative location within the region or market as needed.
- Performs any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION AND EXPERIENCE
Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 12 to 18 months related experience and/or training, or an equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide numbers and to perform these mathematical skills using money and other forms of measurement.
CRITICAL THINKING SKILLS
Ability to use common sense understanding in order to carry out simple multi-step instructions and to deal with standardized situations with limited variables.
WORKING CONDITIONS
Periodically exposed to elements such as noise, intermittent standing, walking, occasional pushing, carrying, or lifting; none are present to the extent of being disagreeable.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
PHYSICAL ACTIVITIES
Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks. While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms; frequently required to stoop, kneel, crouch or crawl; the employee must frequently lift and/or move up to 50 pounds; regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
ADDITIONAL INFORMATION
- Must have a high school diploma or general education degree (GED).
- Must have 12 to 18 months related experience and/or training.
- Must be able to effectively communicate information and respond to questions in person-to-person and small group situations.
- Must have basic math skills and 10-key.
- Must maintain a positive, friendly, and professional attitude and appearance.
- May be required to work an alternative location within the region or market.
Teller II in Epsom employer: CEN
Contact Detail:
CEN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Teller II in Epsom
✨Tip Number 1
Get to know the bank's products and services inside out. When you walk into that interview, show us how you can promote and cross-sell these offerings. It’s all about demonstrating your knowledge and enthusiasm!
✨Tip Number 2
Practice your communication skills! We want to see you shine in person-to-person interactions. Role-play with a friend or family member to get comfortable answering questions and engaging with customers.
✨Tip Number 3
Be ready to showcase your mathematical skills. Brush up on basic calculations and practice using money in different scenarios. We love candidates who can handle transactions with speed and accuracy!
✨Tip Number 4
Flexibility is key! Be prepared to discuss your availability and willingness to work at different locations. Show us that you’re adaptable and ready to jump in wherever needed!
We think you need these skills to ace Teller II in Epsom
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your cash handling and customer service skills in your application. We want to see how you can conduct transactions with speed and accuracy, just like a pro!
Be Personable: Since this role involves interacting with customers, let your friendly and professional attitude shine through in your written application. We love seeing applicants who can communicate effectively and maintain a positive vibe!
Tailor Your Application: Take a moment to tailor your application to the specific duties mentioned in the job description. Mention any experience you have with cross-selling bank products or handling cash transactions to show us you're a great fit.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Teller II position. We can’t wait to hear from you!
How to prepare for a job interview at CEN
✨Know Your Numbers
Brush up on your basic math skills before the interview. Since the role involves handling cash and performing transactions, being able to quickly add, subtract, and manage figures will show that you're ready for the job.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. This role requires a friendly and professional attitude, so think of situations where you went above and beyond for a customer.
✨Understand Bank Products
Familiarise yourself with common bank products and services. Being able to discuss how you can promote and cross-sell these offerings will demonstrate your proactive approach and understanding of the bank's goals.
✨Dress the Part
Make sure to dress professionally for the interview. A neat appearance is crucial in a banking environment, so choose an outfit that reflects the professionalism expected in this role.